Michael E. Simpson
Street ***, ***** *, **** ***, Apt 8, Egaila, Kuwait
US Tel: +757-***-****
An Experienced Operations Manager with strong leadership, strategic planning, and relationship-building skills with progressive supervisory and managerial experience in directing personnel in, purchasing, resource allocation, leadership technique, production methods, and coordination of people and resources.
AREA OF EXPERTISE
Communication and interpersonal skills
Productive Time Manager/Priority Scheduler
Problem-solving with multi-tasking skills
Decisive and Results-Oriented
Team Builder/Proven Leadership Abilities
Experienced Working with Diverse Work Force
Meet Deadlines/Remain Calm Under Stress
Compensation and benefits administration
Professional Demeanor/Positive Attitude
Strong Work Ethic (not a Clock-watcher)
Effective Communicator: Oral & Written
MJW Regional General Trading & Contracting Company
Director of Operations June-2018- Present
Oversee daily operations of the company and the work of executives (contracting, procurement, security, projects, and staffing etc.)
Oversee and manage the Defense Industry business, securing new work, manage contracts, projects and operations for contracting, procurement, security, projects, and staffing etc.
Provide strategic leadership, direction, coaching and mentoring to the contracting and procurement team.
Manage financial control and accountability.
Develop and implement policies and programs for performance goals and growth.
Review and consult and execute all Defense Industry business contracts.
Plan and monitor the day-to-day running of the business to ensure smooth progress
Supervise staff from different departments and provide constructive feedback
Evaluate the efficiency of business procedures according to organizational objectives
Manage procurement processes and coordinate material and resources allocation
Oversee customer support processes and organize them to enhance customer satisfaction
Revise and/or formulate policies and promote their implementation
Manage relationships/agreements with external partners/vendors
MJW Regional General Trading & Contracting Company
Director of Business Development Mar 2016 -May 2018
Directs the business development activities of the organization and drives the new sales business for the company playing a key role in the company’s bottom line. Provide ongoing progress updates on new business development activities, performance against the sales plan, and other key indicators to the MJW Management Team.
Achieved cost savings through bidding and negotiations
Analyzed category data and metrics to drive Procurement category strategies
Led supplier selection process across multiple categories, internal teams, and regions, and create longer-term supplier selection strategies for management
Led business reviews to discuss best practices and issues and to ultimately improve supplier performance and strengthen business partnerships
Innovate within the procurement space, automating and/or improving tools or processes to better support the Procurement Lifecycle
Provide support throughout the contracting process, as well as management of contracts post-execution.
Wazzana General Trading & Contracting Company
General Manager Sep 2014 - Mar 2016
Directed and coordinated activities of the businesses concerning production, pricing, sales, and/or distribution of products.
Managed staff, prepared work schedules and assigned specific duties.
Reviewed financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Established and implemented Company policies, goals, objectives, and procedures, conferring with board members, organization officials, and staff members as necessary.
Determined staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
Monitored agencies to ensure that they efficiently and effectively provide the needed services while staying within budgetary limits.
Oversaw activities directly related to making products or providing services.
Directed and coordinated the organization's financial and budget activities to fund operations, maximize investments and increase efficiency.
Determined goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.
Advanced Future Group International (AFGI) February 2014 – Sep 2014
To lead and develop the organization to achieves its business objectives. Analyze and implement policies and procedures, oversee short- and long-term business plans and initiatives and help in budgeting activities. To work in conjunction with the CEO, General Manager, and JV Partners to develop and grow the implementation of business strategy. Assist executive management in the development of plans, policies, and procedures in the areas of human resources, contract administration, and procurement provided assistance in the development of company plans, policies, and procedures.
Oversee the day-to-day operations to include negotiating contracts with vendors or prospective employees, assigning tasks, leading meetings and implementing initiatives handed down by the CEO and General Manager.
• Maintain and develop organizational culture, values, and reputation in its markets and with all staff, customers, suppliers, partners’ regulatory bodies. Develops and implements sales and service strategies for the brands the company represents.
• Lead all tendering and general management activities and oversee the activities of sales personnel
Legends Corporation June-2011 to November 2012
Direct a staff of 30+ in Construction and Transportation projects. Managed projects scopes and/or objectives through client change orders, internal change orders, phased delivery, or other methods to ensure projects deliver on the timeline, scope, and budget and strategy expectations.
• Institute a usable and well-communicated schedule for all phases of projects and clarified implications of changes to project scope and/or objectives to the client and to the project team to ensure projects meet internal and client expectations with respect to quality, budget, delivery timelines, and strategy.
• Evaluate all key project deliverables, final products to ensure traceability of requirements, and client acceptance. Responsible for formal sign off on all project deliverable; this will often include coordinating input and involvement from the account director and client.
• Determine project roles of team members based on project requirements, periods, and budget. Define skill sets (competencies) required for the project based on project specifications and requirements.
• Determine resource requirements (including staffing, software, hardware, and facilities) of projects, based on project specifications.
MIT World Wide LLC, Hawally, Kuwait May 2009 - February 2011
Operations /Business Development Manager
Direct a staff of 25+ in contracting, procurement, logistics, and company/customer communication. Managed and oversaw company operations in Kuwait, Dubai, and Texas to include incorporating/setting up operations in Afghanistan and New Jersey, USA.
• Managed, negotiated and provided oversight for construction, procurement and purchasing contracts with US Government and Commercial customers.
• Assisted executive management in the development of plans, policies, and procedures in the areas of human resources, contract administration, and procurement provided assistance in the development of company plans, policies, and procedures.
• Prepared proposals, participate in contract negotiations, oversees contract administration, and handles customer interaction. Administered change orders ensuring legal and contractual compliance and dispute resolution.
• Increased company profits by 60% over a two-year period through the restructuring of strategic goals
Hard Rock Café, Salmiya, Kuwait April 2007-Dec 2008
Contracts/Business Development Manager
Responsible for sales of HRCK merchandise to the US Military and maintaining stock/inventory levels in accordance with HRC Corporate policies and guidelines. Responsible for all HRC-K contracts with the US Military to include but not limited to business development. Establish articulate and close relations with the customer, in view of claims for time extensions, greater expenses for reasons beyond the control of the company.
Develop additional business for Hard Rock Café merchandise by obtaining additional contracts for
merchandise. Responsible for sales of HRCK merchandise to the US Military and maintaining stock/inventory levels in accordance with HRC Corporate policies and guidelines. Reviewed invoices for accuracy and determine expenses, amount, and type of product being delivered to the retail store. Examined estimates of material, equipment services, production costs, performance requirements, and delivery schedules to ensure accuracy and completeness.
Advanced Future Group International, Salmiya, Kuwait December 2004-April 2007
Direct a staff of 25+ in contracts, procurement, engineering service, maintenance contracts, and construction services. Developed develop company standard policies and procedures for contracts and procurement allowing the company to successfully obtain ISO-9000 certification. Coordinated with Executive Management, and engineering staff contractual requirements through completion of bid and request for proposal, process, and contract award. Analyze all contracts for content, clauses, and definition of outstanding contractual matters during in direct relation to requirements at the initial stages of all projects. Establish articulate and close relations with the customer, in view of claims for time extensions, greater expenses for reasons beyond the control of the company.
Performed and oversaw complex contracts for procurement and engineering service, including professional design services, maintenance contracts, construction services, and contracts.
Coordinated with staff and legal counsel and participated in the development and fulfillment of contract requirements in accordance with corporate policies and regulatory agencies. Provided consistency and oversight in contracts and contractual relationships.
Managed contracts in coordination with engineering staff, legal counsel and outside contractors through completion of bid and request for proposal process and contract award.
Prepared proposals, participated in contract negotiations, oversaw contract administration, and handled customer interaction to provide proper contract acquisition and fulfillment services.
Combat Support Associates Ltd, Camp Doha, Kuwait June 2002 – December 2004
Senior Engineer and Special Purpose Equipment Technical Inspector
Supervised 10 Technical Inspectors (Organizational Engineers, Direct Support Engineers, and Allied Trades) performing various types of inspections and provided guidance and assistance to personnel on procedures to be employed. Directed technical inspections to ensure compliance with established procedures and worked directly with the Inspection Lead Senior Technical Inspector with inspection problems and results.
Assigned tasks; explains work requirements, methods, goals, and procedures; instructed subordinates in new procedures and provided advice.
Ensured all equipment that enters into the scheduled unit level annual maintenance process receive an initial 10/20 level inspection, IAW all applicable technical manuals and publications.
IAW all applicable technical manuals, managed deadline requirement methods and policies for internal operations.
Combat Support Associates Ltd, Camp Doha, Kuwait December 1999-June 2002
Engineer and Special Purpose Equipment (ESPE) Technical Inspector,
Performed inspections using the appropriate technical manuals/bulletins, regulations, Safety of Use messages, maintenance checks, services charts, 10, 20, and 30 level and modification work orders (MWO) to ensure that the vehicle or equipment damages or repairs needed are identified to Army standards. Performed inspections during in shop repairs to ensure that mechanics are repairing the vehicle, equipment, or components to Army standards and ensured that proper tools, test equipment, and technical manual procedures are used during repairs.
Performed scheduled and unscheduled inspections based on maintenance requirements and performed initial, in-progress and final inspections on vehicles, equipment, and systems such as M9, FLU419, D7, MW24, M10 (forklift), RTFL (forklift), M4K (forklift), LTR110 (crane), generators (5 KW to 100 KW), water pumps 65 GPM to 125 GPM, air compressors 175 CFM to 250 CFM, air conditioners 9000 BTU to 36000 BTU, heaters 250,000 BTU to 400,000 BTU and DECON apparatus (M17 thru M58), and trailers(M101, M105, M149, M1000, M870, M172, and M969 series and assorted commercial trailers). In addition, performed additional duties as ESPE Branch Safety Officer
Tested and evaluated the final repairs to the vehicles, equipment, or components to ensure that the result is to Army standards, ensured that any rejected work is repaired properly prior to releasing it to the customer.
ITT Federal Services August 1995 - December 1999
Lead Chemical/Quartermaster Mechanic
Supervised and provided guidance to 10 maintenance personnel to include planned work schedules; the sequence of operations, and distribution of work, and resolved problems in performing the full range of repairs and services for the Special Purpose, Chemical, and Quartermaster Equipment section of the of the Engineer & Special Purpose Equipment Branch.
Maintained 1500 pieces of Special Purpose, Chemical, and Quartermaster Equipment at the operator and unit level of maintenance and over a three-year period, was responsible for 65 to 75% of the Engineer & Special Purpose Equipment Branch workload.
Had an Operational Readiness Rate of 95% over a three period for the Special Purpose, Chemical, and Quartermaster Equipment section of the Engineer & Special Purpose Equipment Branch Equipment Branch.
Additional Work Experience
ESPE Branch Safety Officer CSA LTD., Dec 1999 - June 2002
Heavy Equipment Mechanic ITT Federal Services Aug 1995 - Oct 1996
Light-Wheeled Vehicle Mechanic US Army May 1992 - May1995
Ashford University (Sept-2017 to Present)
Business Administration with Leadership,
US Army SBCCOM (PM Smoke/Obscurants)
Diploma, M58, Mechanized Smoke Obscurant System, 2003
United States Army Engineer Center
Diploma, Engineer Construction Equipment Repairer (62B10), 1992
Server-Side Scripting and Security Certificate of Completion
Network Fundamentals Certificate of Completion
Design Methodology & Technology Certificate of Completion
Visual Java Using Visual Cafe Certificate of Completion
Fundamentals of CGI Using Perl Certificate of Completion
Advanced Internet Business Fundamentals Certificate of Completion
Basic Internet Business Fundamentals Certificate of Completion
HTML Fundamentals Certificate of Completion
Mechanized Smoke Obscurant System, M58 Certificate of Training
Supervisory Training Program Certificate of Training
Hazard Waste Operations Certificate of Completion
Site Worker & Accumulation Point Custodian Certificate of Completion
Manager Development Course Certificate of Completion
Hazardous Materials Handling Course Certificate of Completion
Supervisor Development Course Certificate of Completion
Safety Management for the Supervisor Certificate of Completion
Total Quality Management Course Certificate of Completion
Driver Training Course Certificate of Completion
Basic Combat Training Certificate of Training
Hazardous Waste Operations
Center for Environmental Initiatives and Hand on Training License 004285 August 1996
Site Worker & Accumulation Point Custodian
TriCon Environmental Inc. License HWM-12186 February 2000 to February 2001
Master Driver Instructor
ITT Industries, Drivers Testing, and Licensing License Appointment Letter-IAW AR 600-55 October 1999