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Customer Service Data Entry

Hereford, Arizona, United States
November 15, 2018

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Mandy Rambo



Career Objective: To obtain a position that is challenging and rewarding.

Employment History

June 2010-April 2017

Oregon Department of Transportation

1905 Lana Ave NE

Salem, OR 97314

Position: Data Entry Operator

Responsibilities: Enter and process vehicle title and registration transactions from the field offices with speed and accuracy. Update addresses for customers and research errors.

April 2016-December 2016: Worked out of class as an Office Specialist 2. Duties included checking documents for errors, writing letters to customers for missing requirements, responding to documents received from customers, and setting up transactions for processing vehicle titles and registrations.

Employment Verification: 503-***-****

June 2002-June 2010

Swift Transportation

2200 S. 75th Ave

Phoenix, AZ 85043

April 2002-June 2010

Position: Senior Billing Representative

Responsibilities: Bill customers for transporting goods and set up automatic billing process. Track and maintain customer contracts, research and track customer information and invoices. Create billing guidelines and train new hires. Handle accounts receivable and manage a large portfolio of diverse accounts. Resolve customer and office employee inquiries and issues by phone and email.

Supervisor: Rob Brunton

Employment verification: Human Resources/Personnel, 800-***-****

April 1999-June 2002

Dollar Rent-A-Car

3848 E. Washington St

Phoenix, AZ 85034

Position: Rental Sales Agent

Responsibilities: Create and process rental agreements. Provide customer service, manage daily reports, answer incoming calls and take reservations.

Employment Verification: 602-***-****


Amity High School Long Technical College

Amity, OR Phoenix, AZ

Graduated 1995 Graduated 2000, Sports Medicine

and medical back office


Currently type 95 wpm and ten key 12,000 kpm. Microsoft word, excel and extensive knowledge of the AS400 program, multiline phone experience, customer service, billing, accounts receivable, sales and general office experience.


Research, organization, typing, ten key, ability to multi-task in a fast paced environment and a team player.

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