Customer Service Data Entry
Resume:
Mandy Rambo
Email:
*********@*****.***
Career Objective: To obtain a position that is challenging and rewarding.
Employment History
June 2010-April 2017
Oregon Department of Transportation
1905 Lana Ave NE
Salem, OR 97314
Position: Data Entry Operator
Responsibilities: Enter and process vehicle title and registration transactions from the field offices with speed and accuracy. Update addresses for customers and research errors.
April 2016-December 2016: Worked out of class as an Office Specialist 2. Duties included checking documents for errors, writing letters to customers for missing requirements, responding to documents received from customers, and setting up transactions for processing vehicle titles and registrations.
Employment Verification: 503-***-****
June 2002-June 2010
Swift Transportation
2200 S. 75th Ave
Phoenix, AZ 85043
April 2002-June 2010
Position: Senior Billing Representative
Responsibilities: Bill customers for transporting goods and set up automatic billing process. Track and maintain customer contracts, research and track customer information and invoices. Create billing guidelines and train new hires. Handle accounts receivable and manage a large portfolio of diverse accounts. Resolve customer and office employee inquiries and issues by phone and email.
Supervisor: Rob Brunton
Employment verification: Human Resources/Personnel, 800-***-****
April 1999-June 2002
Dollar Rent-A-Car
3848 E. Washington St
Phoenix, AZ 85034
Position: Rental Sales Agent
Responsibilities: Create and process rental agreements. Provide customer service, manage daily reports, answer incoming calls and take reservations.
Employment Verification: 602-***-****
Education
Amity High School Long Technical College
Amity, OR Phoenix, AZ
Graduated 1995 Graduated 2000, Sports Medicine
and medical back office
Skills/Knowledge
Currently type 95 wpm and ten key 12,000 kpm. Microsoft word, excel and extensive knowledge of the AS400 program, multiline phone experience, customer service, billing, accounts receivable, sales and general office experience.
Strengths
Research, organization, typing, ten key, ability to multi-task in a fast paced environment and a team player.
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