PROFESSIONAL SUMMARY

* **** ** ****** ******** work experience as Guest Service Associate at Pride Plaza Hotel,Kolkata.

Handled hotel guests with a very gentle and professional manner.

Responsible in handling front office calls very actively.

WORK EXPERIENCE

Current Employer: Pride Plaza Hotel (Kolkata)

Position : Guest Service Associate in front office.

Period of Service : 2nd Feb 2017 to till date

ACCADEMIC QUALIFICATION

Graduation : B.Sc (Rishi Bankim Chandra College for Woman)

Branch : General

Percentage : 44.46% (2015)

10th Percentage : 74% (2010)

12th Percentage : 57% (2012)

DIPLOMAS

Course Name : Diploma in Travel port Galileo GDS Basic

Percentage : 81% (2015-2016)

Course Name : Diploma in Hospitality, Travel and Customer Service

Percentage : Completed (2015-2016)

Institution : Frankfinn Institute of Airhostess Training

IT CERTIFICATIONS

Name : Diploma in Information Technology Application

Institution : Youth Computer Training Centre

Percentage : 99% (2016)

Softwares : Microsoft Excel, Visual Basic, Power Point, MS Word

ACHIEVEMENT

Got appreciation letter from Pride Plaza Hotel for my excellent work.

Current Location: Kolkata DOB: 18th March,1994

Language Known: Bengali, English, Hindi

Soumika Bhaumik

Guest Service Associate at Pride Plaza Hotel

Email: ac7pfg@r.postjobfree.com

Phone Number: 727-***-****