SAMIYA TAYLOR
*** ****** ***** *******, ** ***** ******.*@*******.***
SKILLS & ABILITIES
Some of my skills include always being punctual and provide quality work in anything I do as well as having great social skills and customer service experience.
Certified in CPR
Proficient in Microsoft Office
Excellent computer skills
EXPERIENCE
AGENT: Customer Service Representative - UMRF VENTURES
AUGUST 2017 – PRESENT
Provided the highest quality of customer service to my clients, effective communication skills, and multitasking.
Deployed new workstations and printers. Installed operating systems, applications, drivers, and configured network properties.
Maintained an outstanding record of technical support service.
CASHIER: Customer Service Representative - KROGER
SEPTEMBER 2014 – AUGUST 2017
Most of my responsibilities consisted of providing efficient customer service as well as to supervise certain activities for other co-workers.
Provided store-stocking information for the customer to enhance their shopping experience and for myself by rearranging items.
Greeted customers and ascertained customers questions, needs, and problems in person.
EDUCATION
UNIVERSITY OF MEMPHIS, MEMPHIS, TN
FUTURE BACHELOR’S DEGREE IN NURSING
Currently assisting a great university to perform greatly and achieve my long-term goal of receiving a bachelor’s degree in nursing with my academic scholarships received by keeping my GPA at a constant 3.0 or higher. I graduated in 2016 from Wooddale High School in the top 10 percent of my high school class with a 3.5 GPA.
REFERENCES
Andrea Williams – Kroger Supervisor
Phone number: 901-***-****
Professor Peter Hogan- University of Memphis
E-mail: ******@*******.***