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Assistant Manager

Location:
Johannesburg, Gauteng, South Africa
Salary:
10500
Posted:
November 15, 2018

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Resume:

PERSONAL DETAILS

SURNAME : Pitiki

NAMES : Ivy

GENDER : Female

DATE OF BIRTH : 1989-04-24

LANGUAGES : Setswana and English

MARITIAL STATUS : Single

NATIONALITY : South African

CONTACT DETAILS

RESIDENTIAL ADDRESS : 15763 Rebecca Tlharipe Street

Kagiso Ext 12

Krugersdorp

1754

CONTACT NUMBER : 073*-***-*** / 062-***-****

EMAIL : ac7paa@r.postjobfree.com

PERSONAL STATEMENTS

I am an open minded, out spoken, friendly and outgoing. I am a fast learner and a hard worker. I have excellent team work skills combined with discipline to work on my own if required, I am committed to what I do, I don’t give up and I always bring out what’s best in me.

EDUCATIONAL BACKROUND

HIGH SCHOOL : Madiba Comprehensive

HIGHEST GRADE PASSED : Grade 12 (Matric)

YEAR : 2007

SUBJECTS : English, Tswana, Economic, Business

Economics, Accounting, Travel and Tourism

OTHER QUALIFICATIONS

INSTITUTION : Cornerstone Supreme

COURSE : Call Centre Certificate

YEAR : 2012

SUBJECTS : Intro to Contact Centre, Understanding the service industry, Communication skills, managing calls effectively, Telephone techniques, Sales skills, Debt collection skills and Computer basics

INSTITUTION : Boston City Campus (Roodepoort)

COURSE : Diploma in Office Administration

YEAR : Current 2018

SUBJECTS : Business Literacy Communications & Mathematics, Business Law and Administrative Practice, Business and Office Administration, Marketing Management and Public Relations, Bookkeeping To Trial Balance and Cost and Management and Public Relations

CORE COMPETENCY

Customer service

Communication Skills

Telephone Techniques

Computer literate which include Word, Excel, Internet and E-mail.

Monitoring such as compiling theft reports, reviewing records and investigating.

Backing up footages, access control and OB entry.

Licencing Admin clerk

Inbound & Outbound queries calls with clients

Collection of Company Documents ( Potential client)

Submitting Notices to Government Gazette and The Star newspaper (publications)

Submitting files and PHD’s to Gauteng Gambling board

Letters for Clients and Gauteng Gambling Board

Liaising with SARS and Collecting of clients Tax documents

Preparation of Licensing documents

Preparation of Files to submit to the Gauteng Gambling Board

Data Capturing, recons and Fleet statements

Prepare for meetings & Typing minutes

Ordering of Department stationary and Invoicing

Filling and in control of the printer, copying, scanning and faxing

Filing of reports for Sales reps

Be the line help for the Sales Reps for outstanding documents.

Perform any other task as per Manager or Directors request.

WORK EXPERIENCE

1.Goldrush Gaming Slots : 12-October 2015 to Current

Licencing admin clerk, compiling files, managing calls,

Preparing for meeting and taking minutes.

2.Goldrush Group (Viva bingo) : 04-08-2014 to 10-10-2015

Surveillance officer, internal control

Monitoring and Managing calls

3.Jet Store (Retail) : 01-11-2010 to 29-07-2011

Customer service

Till Operator, scanning, Packing

REFERENCESS

1.CONTACT PERSON : Mr Vusi Nkosi

POSITION : Admin Manager

CONTACT NUMBER : 011-***-**** / 081-***-****

2.CONTACT PERSON : Mrs Rina Monyebane

POSITION : Supervisor

CONTACT NUMBER : 011-***-**** / 082-***-****

3.CONTACT PERSON : Mr Willem Fourie

POSITION : Sales Manager

CONTACT NUMBER : 071-***-**** / 011-***-****

CURRICULUM VITAE

OF

IVY PITIKI



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