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Customer Service, Admin, Receptionist, Sales Associate

Location:
Doha, Doha, Qatar
Posted:
November 17, 2018

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Resume:

MANISHA SHAHI

Mob. : +974-****-****

ac7p6r@r.postjobfree.com

Personal Summary

A courteous, polite, dedicated, focused on a strong management skills & a confident communicator who excels at prioritizing & completing multiple tasks simultaneously, pride in appearance & a warm personality combined with a proficient knowledge of clerical

& administrative duties, possessing a good team spirit whilst working well under pressure with the ability to remain calm, but also commercially minded. Right now, looking for a suitable position with a company that has a unique spirit and which not only believes in giving people the freedom to do a great job, but will also support them in achieving their future ambitions.

Education

School Leaving Certificate : Uma Maheswor Sec Boarding School - 2007 Higher Secondary Education : Children’s Paradise Higher Secondary School – 2009 Certifications

Basic Cabin Attendant’s Training Course- 2009

Beautification Training Course - 2012

International English Language Testing System/ IELTS(Band Score-6.5) - 2013 Junior Diploma Teacher Training Course with Montessori Method - 2014 Work Experience

Admin at Gym Body Mechanics

(26th March 2018 – 23rd October 2018)

Bin Mahoumad, Al Mana Plaza, Ground-floor, Showroom No.2 Doha, Qatar.

Front Desk Receptionist at Strato Hotel By Warwick(4*)

(23rd January 2017 – 23rd May 2017)

Old Airport, Toyota Signal, Behind Ooredoo Bldg.

Doha, Qatar.

Travel Desk Agent at Zion Travels & Tours

(4th June 2013 – 20th September 2016)

Kathmandu, Nepal.

Front Desk Receptionist at Hotel Snowland (3*)

(14th March 2010 - 25th April 2013)

Pokhara, Nepal.

Flight Attendant at Buddha Airlines

(28th January 2009 – 13th February 2010)

Tribhuvan International Airport-TIA(Domestic)

Kathmandu, Nepal.

Key Skills & Competencies

• Strong organizational-administrative and inter-personal skills

• Workload and time management

• Dedicated, driven and pro-active

• Confident communicator

• Supportive of junior staff members

• Able to remain calm in challenging situations

• Excellent customer service skills and telephone etiquette

• Ability to handle more than one customer at a time

• Well-versed with the norms of hospitality industry

• Strong knowledge of scheduling processes

• Professional demeanor

• Exceptional written and verbal communication skills

• Ability to communicate effectively with a wide range of customers

• Proven attitude for dealing with customer complaints

• Fully aware of the importance of data security and relevant legislation

• Able to identify and act upon potential sales opportunities

• Proficient in MS Word & Excel

Personal Details

Date of birth: 25th March 1991

Address: Kathmandu, Nepal.

Marital Status: Single

Nationality: Nepalese

Religion: Christianity

Language known: English, Nepali and Hindi

Visa Status: Business Visa(with NOC)



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