Customer Service Representative
Resume:
ANITA D. COLLINS
***** ***** **. *******, ******** 48141
**************@*****.***
Objective:
To obtain a full-time position as an experienced receptionist/customer service representative while using the skills gained throughout my experience to provide more professional and efficient service.
EMPLOYMENT
Spectrum Child and Family Services 28303 Joy Rd. Westland Mi. 48185 6/2018-Present
ILP Staff Position, I am responsible to mentor three youths in foster care that reside in a home in Garden City Mi. I assist in transporting them to various appointments they may have, as well as teaching them
while preparing them for a smooth transition once they age out of the program. 734-***-****
Value World 35300 Central City Pkwy. Westland Mi. 48185 10/2017-Present
Hanger Position, Inspect and prepares clothing for the resale floor by hanging them up, cleaning
up women’s bathroom and selling floor, boxing up clothing items, and assist in others areas as needed.
Durham Transportation 142 Spencer Ypsilanti, Michigan 48127 09/2015-01/2017
Bus Monitor, Responsible for the safety and well being of Preschool, Kindergarten, Elementary,
Jr. High. And High School students riding on the bus, as to not injure themselves or others, diffuse
situations and help maintain a positive atmosphere while on the bus. 734-***-****
Riverview Adult Day Care 18712 Quarry Rd. Riverview, Michigan 48193 05/2013-03/2014
Receptionist/Activities Director, Instrumental in start up business, creating forms, menus, appointments for new patients, answering phones, canvassing areas and monitoring daily activities of clients needs in toiletry, feeding, and exercising, managed and detailed records of clients routines and updated
families on progress and recovery 734-***-****
H & R Block 23954 Michigan Ave. Dearborn, Michigan 48126 01/1996-02/2010
Clients Service Coordinator, Assisted tax preparers in scheduling appointments, data entry, research and
distribution of tax returns, filing, open up procedures, and customer retention. 313-565-151
UPS STORE 42015 Ford Rd. Canton, Michigan 48207 09/2006-10/2007
Customer Service/Office Manager, generated all office accounts, mailboxes, open and close procedures
inventory of all merchandise, ordering and stocking, pick up deliveries of out of state clients, prepared
packages for customers and cash register receipts for bank deposits. 734-***-****
EDUCATION
Center for creative Studies 210 Kirby St. Detroit, Mi. 48202 Ferris State College Big Rapids, Mi.
Inkster High School 3250 Middlebelt Rd. Inkster, Mi. 48141
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