Microsoft office (Word, Excel,
Leadership (delegating, team
Interpersonal skill Communication( verbal and written) Jul 2007 -Nov 2016
Jul 1999 -Nov 2002
Jun 1993 -Jul 2002
PAMELA D. TURNER
Banking professional with securities, trust, mortgage, operations, corporate and retail banking experience. Proficiency interpreting legal complexities for diverse. products and accurately managing sensitive, high volume customer accounts. Consistent progression allowing for increased responsibility and growth.
Northern Trust Bank
.Ensured trade deadlines, both internal /external were met by designated time frame.
.Demonstrated ability to reach effective and timely resolution for client inquiries.
.Communicated directly with committees and senior management. Senior Reconcilement Analyst
.Researched, reconciled and resolved account discrepancies.
.Maintained relationships with customers and account representatives.
.Processed buy/sell trade settlements transactions.
.Implemented risk/fraud control procedures.
The Northern Trust Company
.Proactively maintained relationship with internal/external were met by designated time frame.
.Demonstrated ability to teach and effective and timely resolution for client inquiries.
.Interpreted legal requirements for accurate transaction processing.
.Investigated/resolved inquiries,communicated solutions to appropriate parties. Ph: 708-***-****
High School Diploma
Englewood High School