Michael Santos

**** ********** *****. ****** *******, TX 78413 H:361-***-**** C: 361-***-****

ac7p4s@r.postjobfree.com

Project manager- System Analysis

Technically advanced information technology specialist with 25+ years of demonstrated success in project and program management experience. Experienced computer system analyst with diverse industry experience in commercial, construction, and government. Professional expertise includes systems applications, Six Sigma and lean processing, budget and scheduling, disaster recovery planning, Logistics functions and technics, and information protection analysis.

Experience

General Supervisor Operations

CSL Plasma 05/18-Present

Manage and monitor daily operations in multiple areas.

Manage and monitor inbound & outbound equipment and supplies too include managing the steady flow and processes to enhance the clients experience.

Heavy customer service, contract negotiations, and human capital issues to limit constraints toward the business.

Analyzing KPI’s daily and create/maintain strategies to increase profits and limit expenditures.

Collect employee information to be used to help manage personnel files and process payroll(W4-I9,etc.)

Collect and process man-hour labor and make sure time-sheets are verifiable for labor and supplies used.

Created schedules for personnel and maintained adequate records to replenish stock.

Uses of scan guns, pointers, personal computers, RFI Labels, Blood Collecting Equipment, and paperwork.

Inventory Manager

Westgulf Maritime Association 06/17-Present

Lead a team of inventory or warehouse workers to receive and record new stock as it comes in, and move stock onto trucks or store shelves as needed.

Manage and monitor inbound & outbound equipment and supplies for the Port of Corpus Christi.

Maintain software and database for construction of labor/equipment used by longshoremen during military mobilization.

Collect employee information to be used to help manage personnel files and process payroll(W4-I9,etc.)

Collect and process man-hour labor and make sure time-sheets are verifiable for labor and equipment used.

Helped in the documentation of materials and equipment used to completed movements between staging areas and vessels.

Created schedules for personnel and maintained adequate records to replenish stock.

Inventoried equipment, materials, and supplies used to transport to vessel and supply warehouse.

Uses of scan guns, pointers, personal computers, RFI Labels, and paperwork.

Types of equipment moved or staged: Cranes, Military Tanks, Trucks, Trailers, Containers, Rail Cars.

IT Operations Manager

Berry Y&V LLC., Houston, Texas

8/2009 – 05/31/2017

05/2007- 09/2008

Manage AS400 Computer Operations for international company. Aligned office departments and increased inter-departments communications and data sharing. Served as operating system expert, providing technical support for entire organization. Successfully trained over 10 employees to use new operating system(eCMS, CMS) which included training of personnel in the following packages-AR, AP, General Ledger, Job Costing, Billing, and Payroll. Responsible for the management, maintenance, and security of the entire company’s Canadian data network. Designed, documented, and executed appropriate maintenance procedures, including system upgrades, patch management, and system backups. Evaluated alternatives and developed recommendations for technology/process solutions to meet business requirements. Provided daily technical support to ensure company staff had necessary tools to perform task efficiently. Administered in-house and telecommuters, phone systems, network, internet, email, and web-site connectivity. Streamlined and enhanced the corporate accounting and operations systems which included Upload/Download of Employee time from external software to be used for Payroll(ADP System and organization’s application software) and Cost. Updated cost reports to manage projects and reported results to Management/Board. Ensure technical and functional designs meet business requirements .Developed and maintained a technology project plan, which outlines a project's tasks, milestone dates, status, and allocation of resources to stakeholders and other interested parties. Enhanced end users’ understanding of database systems by conducting pre-

implementation workshops, delivering group and individual training sessions and creating user-friendly training materials. Improved financial status by analyzing results; monitoring variances; identifying trends; recommending actions to management. Assist with annual and quarterly forecasting. Development of procurement strategies for preparation and presentation to directors. I also studied scientific and legal documents. gathering, evaluating, organizing, managing and collating information in a variety of formats.

System Administrator

U.S. Navy, Corpus Christi, TX

11/2011 – 6/2012

System Control for hardware and software operations including graphics using high speed Unix Programs.

Managed and maintained security and connectivity on 150+ servers at five different locations in Texas, Alabama, and Florida.

Software conversion of test and production system and databases.

Programmed multiple queries from different databases for management.

OOMA nightly processing.

Active Directory, VMware, Cognos, Server 2003-2008 Server Management experience, Cisco Servers, Windows XP, 7, 8, and Windows 10.

Maintained and managed security procedures and policies used by government personnel.

Create documentation to address business requirements based on the viewpoints of each department in the workplace.

High into troubleshooting system problems and resolutions. Developed functions, scripts and reports that were instrumental to the success of high-priority development projects.

Computer Operator 3

L3 Vertex, Corpus Christi, TX

03/2006 – 5/2007

Shift Supervisor over other Operations Personnel.

I have the duties of training new personnel.

System Control for hardware and software operations including graphics using high speed Unix/Oracle Programs.

ASRS programs to control automated guided vehicles to move supplies and equipment to designated locations..

Software conversion of test and production system.

Programmed multiple queries from different databases for management.

Managed inventory system which included input, corrections, and updates to equipment and supplies database.

RFI and scan guns used for inventory labels and packages/crates.

Ensured warehousing and distribution workers followed safety rules.

High into troubleshooting system problems and resolutions. Developed functions, scripts and reports that were instrumental to the success of high-priority development projects.

Computer Technician

Computer Merchants, Corpus Christi, TX

03/2004 – 5/2007

System Control for hardware and software operations including graphics.

Software conversion of test and production system.

Programmed multiple queries from different databases for management.

Installed peripheral equipment and software for different clients in the Corpus Christi area.

Manage and create project Work Breakdown Structure (WBS) as applicable.

Inventory Manager-Longshoreman-Payroll

Local 1624, Corpus Christi, TX

02/2002 –2/2004

Manage and monitor inbound & outbound equipment and supplies for the Port of Corpus Christi.

Maintain software and database for construction of labor/equipment used by longshoremen during military mobilization.

Collect employee information to be used to help manage personnel files and process payroll(W4-I9,etc.)

Collect and process man-hour labor and make sure time-sheets are verifiable for labor and equipment used.

Helped in the documentation of materials and equipment used to completed movements between staging areas and vessels.

Inventoried equipment, materials, and supplies used to transport to vessel and supply warehouse.

Oversee estimation of Freight costs and call-off freight forwarding services from suppliers, to meet required on-site dates at minimum costs

Lead a team of inventory or warehouse workers to receive and record new stock as it comes in, and move stock onto trucks or store shelves as needed.

Tracked Materials and supplies being loaded/Unloaded onto vessels at the Port of Corpus Christi.

Verified Bill of Ladings with Ship’s Captain post, during, and prior to vessel departing Port.

Communications Manager

Data Processing Manager- Networking Manager, Risk Manager, HSE Manager, Payroll Manager

Berry Contracting LLP, Corpus Christi, TX

12/1985 –11/2001

Managed daily operations on 5 different AS400 computer systems.

Managed phone operations at 9 different telephone sites.

Negotiated annual agreements for wireless and long-distance service.

Compute earnings of workers by referring to their annual salary or timesheet to discover hours worked.

Initiate payroll during appropriate time and print off checks.

Verify attendance, hours worked, and pay adjustments, and post information onto designated records.

Inputted W4 and I9’s for new employees and keyed employee’s time into Payroll application.

Have checks signed off and approved by manager.

Distribute checks to employees.

Handle complaints or questions regarding discrepancies.

Factor in vacation or sick pay when computing earnings.

Check exempt and non-exempt statuses of employees.

Close out paycheck cycle after termination.

Perform calculations from worksheets and work tickets.

Check electronic data for errors.

Programmed in RPG 3 & 4 & ILE.

Programmed multiple queries from different databases for management.

Supervised personnel on multiple accounting packages which included AR, AP, General Ledger, Job Costing, Billing, and Payroll.

Helped with both Onshore/Offshore cost updates weekly, providing Management Board with Results.

Improve financial status by analyzing results; monitoring variances; identifying trends; recommending actions to management. Assist with annual and quarterly forecasting.

Reconciles processed work by verifying entries and comparing system reports to balances. Charges expenses to accounts and cost centers by analyzing invoice/expense reports; recording entries.

Promote safety and awareness among Supply Chain and Vendor staff aimed at zero accident / incident rate.

Ensure all Contract and Purchase Order close-out is undertaken in a timely manner, including the resolution of claims as and when required.

Readily took ownership and confidently handled complex/difficult negotiations that regularly

worked with company to assess and identify the potential risks that may hinder the reputation, safety, security and financial prosperity of their organization.

Helped develop and implementing organizational safety programs.

Managed inventory system which included input, corrections, and updates to equipment and supplies database.

Updated cost reports with estimates and projections.

Primavera and Microsoft Project Experience

Point of Contact for application software issues.

Education & Training

University of Phoenix, Phoenix, AZ

Masters of Business Administration, Concentration in Project Management

University of Incarnate Word, San Antonio, TX

Bachelor of Business Administration, Major in Information Technology

07/2013

05/2007

Del Mar College, Corpus Christi, TX 05/2004

Associate of Science, Major in Computer Information Systems

IBM Training Center, Atlanta, Georgia 07/1999

Mainframe Computer Systems Managers Course-Operations

Williams Communications Center, Houston, TX 02/1996

System 51/61 C Operators Course-Moves-Adds-Changes

Computer Service Center, Fort Benjamin Harris, Id 06/1980

Computer Operators/Programming Course

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