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Customer Service Office Assistant

Location:
Newton, North Carolina, United States
Salary:
$12 / hr
Posted:
November 17, 2018

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Resume:

Frances Thomas

*** *. *** **. #***

Newton, N.C. [1]

Cell 352-***-****

OBJECTIVE

I have a Bookkeeping certificate/diploma but I do not have actual work experience. A few years after college I became a stay at home mom and I have never had the opportunity to gain professional experience in my field because everyone wanted the work experience. however, I am a hard worker and highly organized person. I am looking forward to getting back into the job market and hopefully given the chance to develop some professional and work experience. I have had previous jobs with customer service and cashiering experience in retail and have dealt with money issues on the job. I also have kept up with my own personal bookkeeping.

WORK EXPERIENCE

Shift Manager

July 2015 - present

Bojangles / Conover, NC

Office Assistant

March 2005 - May 2006

CMF Brooksville, Florida

Construction - Residential & Commercial/Office

The company went out of business over 3 yrs. ago and is no longer there.

worked as an office assistant. my duties included filing, faxing, copying, answering phones, customer service, putting work orders together for the workers and handling time cards.

Customer Service,Filing, Faxing, Copying, Answering phones, Decision Making and Problem Solving.

Office Assistant

April 2004- October 2004

Miller Construction / Spring Hill, Florida

Construction - Residential & Commerical/Office

The company went out of business and closed down not too long after I started working there.

I worked as an office assistant with general office duties including, filing, faxing, making copies, answering phones, and customer service. I also started to do a little light bookkeeping.

Customer Service, Filing, faxing, making copies, Decision Making and Problem Solving, Answering Phones and Light Bookkeeping.

Office Assistant

February 2003 - April 2003

Patrick Accounting Spring Hill, Florida

Accounting and Auditing Services

This was an employment for tax season only . The company is no longer located there. I assume it closed down.

I assisted the accountants during tax season.

light data entry, light typing, Customer Service, Customer Care, Customer Communications, Filing, copying, Answering Phones,

EDUCATION

Some College Coursework Completed, Business administration, Accounting, Bookkeeping,

January 1987 - May 1990

Broward Community College Davie, Florida

i initially started out for an associates in business administration / accounting then switched to a certificate program in bookkeeping.

SKILLS

TYPING

Intermediate

Filing

Expert

Answering Phones

Intermediate

Customer Service

Expert

faxing

Intermediate

Data Entry

Beginner

Organizational Skills

Intermediate

light bookkeeping

Beginner

Retail

Intermediate

CAREER HIGHLIGHTS

I learned how to deal with certain situations and dealing with the public.

I learned about the business world from my job experiences.

I learned techniques of filing and how to answer phones.

I have learned some of the aspects of working in an accounting office and tax season.

I have learned how to multi task.

I have learned some skills of data entry.

Also, I have learned how to be a take charge person and handle alot of responsibility.

INTERESTS

I like making crafts and creating new things.

REFERENCES

Teresa Hammonds

828-***-****

Personal

Shabana Phillips

352-***-****

Personal

Marie Anderson

828-***-****

Personal/ work

Elene Angelillo

352-***-****

Personal

Mary Helton

704-***-****

Personal

[1]



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