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Medical Assistant Customer Service

Location:
Gwynn Oak, Maryland, United States
Posted:
November 14, 2018

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Resume:

JENNIFER BUNKER

ac7ox2@r.postjobfree.com

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Jennifer Bunker

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443-***-****

Skills

Project Management

Organization

Average typing

speed of 80 wpm

EMR Experience

Employee Training

Telephone Triage

Customer Service

WinScribe

Administrator

Technical

Expertise

Microsoft Office

Suite

WinScribe

OBRA

Multi-line Phone

Systems

Professional

Organizations

ICSC

Education

Davenport

University

AAS, Administrative

Medical Assistant

1996

I am an experienced administrative medical office professional looking for new employment opportunities in the Baltimore area. Fast and efficient team player who is looking for an employer who will maximize my skill set while benefiting the array of services provided.

I am a seasoned medical office member with over 20 years of experience in administrative functions facilitating the design, implementation, and monitoring of a clinic's range of operations. In addition to a strong background in administrative support on a wide variety of projects, I helped implement departmental operation solutions with the following skills:

● Strong Decision

Making

● Phone System

Management

● Effective

Communication

● Team-Task

Thinking

● Fast, Accurate

Typing

● Customer

Service Focus

● EMR

Experience

● Collaborative

Working

● Transcription

Administration

PROFESSIONAL EXPERIENCE

North Country Community Mental Health, Bellaire, Michigan Medical Transcriptionist, December 2016 – January 2018

● Transcribed clinical documents for psychiatrists and clinical staff for a six-county CMH board with an average of 80 WPM.

● Achieved coordinated typing of several dictated documents with secretaries to meet stringent deadlines.

● Maintained tracking system for psychiatrist dictation and electronic clinical charts facilitating document creation with strict time frames, including reports on all psychiatry and clerical typing productivity. Clinical Secretary, July 1998 – December 2016

● Transcribed clinical documents for psychiatrists and clinical staff.

● Maintained the clinical integrity for electronic medical health records.

● Managed clinical patient appointments and scheduling.

● Managed multi-line, clinical phone triage system.

● Sustained office supply inventory and management for office machines.

● Trained & supervised temporary employees.

● Was cross-trained for all programs to cover when needed.

● Processed incoming and outgoing mail through US Postal Service



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