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Software Project Management and Consulting.

Temple City, California, United States
November 13, 2018

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To Hiring manager,

I am an IT professional with a bachelor of Science degree in Computer Science and a master degree in Business Administration.

I’ve worked in various IT projects and IT organizations for different types of industries including Government projects, Financial

Sector, Wholesale and Retail, Import Export Trading, Apparel and Footwear Merchandising, Software Consulting and Software


Over the years I have practical hands on experience in Oracle SQL and ERP project management in my career. I have international project

management experience with various IT people and IT culture in Asian countries including China, Hong Kong, Thailand, Singapore, the

Philippines, Sri Lanka, India, Europe, Thailand, and US. I have hands-on project management experience for software development

Projects and data migration projects. I have adapted to methodologies like SSADM, SDLC, Waterfall and Agile.

I am interested in finding project management work for commercial IT solution provider, I am a fast learner and always dedicated in my

work. I have good communication skills, I am bilingual and have a pleasant personality to work with various culture and regional teams. I

have solid and proven track record of successful project implementation meeting tight timeline and budget.

My back ground is Asian Chinese, I was born in San Francisco, CA. I hope to hear from you soon.

Best Regards,

Pauline Kong

Objective : Senior IT Project/Product Management positions in Southern California.

Summary : 10+ years in Project Implementation. Software Consulting, Systems Analysis

Expected : 55-60USD/hr

Highlights :

ERP Implementation Project Liaison, Coordination Requirement Specification Data Mapping, Data Migration

Oracle SQL, Query, RDBMS PMP, Project Management IT Consulting, User Training Waterfall, Agile, SSADM

Application Configurations Google Apps train the trainer Business Objects Projects, BRIO MS Excel, Access, Visio, Crystal

Project Budget Estimations Maintain Project Charter, signoff Project time-line management Project overall responsibility

PeopleSoft 7.5, SAP ECC6 Footwear, Apparel, Lingerie Merchandising,Retail & Wholesale HRMS, AR, AP, GL support, COA

Experience :

Business Systems Analyst, Project Management – Aug 2016 to current (Job in CA)

Amada America Inc, (La Mirada, CA.)

Collect Requirements to migrate Sugar CRM and re-develop it in-house. (Table design, data mapping, conversion, UI design, Oracle)

Organize requirements to design HR Safety Training and Tracking system. (Requirements, Specification, UI design, User Training, demo, support)

Implement requirements for a Purchase Requisition System. (Requirements, Specification, UI design, Process design, User Training, support)

Design Auto-Matching solution with AE statement for payment approval & Reconciliation. (Excel Macro, MS Access, UI design, training, support)

IFRS process mapping and end-to-end testing, IFRS daily report automation design. (Scenario mapping, parallel & testing)

Amada Installation Mobile app technical support, user training and go-live testing. (set up, test in IOS, Android, configure & demo)

FedEx Shipping Manager software implementation and integration with Oracle DB. (Mapping and testing, go live, user support)

Document detail business workflow process, document the changes and bugs list, document the functional and technical requirement.

Provide Oracle SQL scripts to DBA and to developers for page enhancements, troubleshoot query issues, monitor data.

Regional Information Systems, Project Management, Asia – (July 2013 to March 2016)

Franke FoodService Systems Asia Limited, Asia

Coordinate PBS system requirements in India, Aurangabad (Liaison, user requirements, process mapping, data verification, SQL)

SAP implementation support, business process mapping from old system, requirements and user inquiries support.

Support requirements in China office for migration from Mfgpro and Mac 5 to PBS. (Coordination, problem solving, process mapping)

Coordinate requirements to set up Data Center in Hong Kong vendor DC premise. (Budgeting, Planning, coordination, support vendor requirements)

Support Google Apps requirements rollout in China, Hong Kong, provide train-the-trainer and executive user training in Hong Kong.

Follow up IT audits requirements and regulations, follow up actions defined from previous audit, walk through with IT auditor.

60% travel for software projects and business meetings .

Supply-Chain Application Analyst, B2B and EDI requirements (Oct 2007 – June 2013)

Novi Footwear International Limited, Hong Kong, China, Taiwan, Vietnam, Europe.

Update management team and stakeholders on the new project approach, technology platform, and budget justification.

Re-design new wholesale system in .net from legacy system NMS (clipper), project planning, schedule, technical & budget proposal.

System architecture design for new supply-chain application FuN2, table design, ER relationship, process design, technical specification.

Project management and system analysis, manage and support external vendor, programming efforts estimations and approval.

Review technical project plan and system design, design workflow and data structure, write up ER Diagrams and presentation.

Project rollout and implementation, system administration and query support, query reports & data patching to resolve application bugs.

40% travel for project meetings, training and support.

Systems Analyst, Project Leader, EDI B2B, ERP, Business Applications (August 1999 to March 2007)

Limited Brands Technology Services (LTS), Ohio, Hong Kong.

Manage new B2B EDI project rollout in 10 countries in Asia 1999-2003. (Vendor management, coordination, support and liaison)

System analysis and design new pack-station application with scan & pack, SSCC-18 label, factory ASNs (856), (testing, rollout)

System rollout, user training, IT training, demo and technical support to 10 Asian countries, design system enhancements and improvements.

Support internal web-reporting system and BI reporting systems for IPS team, (Business Objects 5, coordination, support & documentation)

PeopleSoft Finance v7.5 AP/AR/GL/nVision, month-end support & Maintenance, set up new India Office cost center. (Coordination, support)

MS Access application development and maintenance, coding changes, user support, requirements, code analysis, testing.

Support ANSI X.12 EDI mapping, EDI transaction support on Sterling Commerce Gentran, server-side support and administration.

30% travel to 15 countries for onsite implementation, train the users, train the local IT and provide support to projects.

Systems Analyst (March 1997 to April 1999)

EDPS Limited (Hong Kong Housing Authority), Hong Kong

Maintain in house application as system analyst, collect user requirements, update specification and go-live signoffs (SSADM, Unix)

Provide program specification & function requirement specification to developers, discuss design options & solutions (Powerbuilder, Oracle, sql)

Developed a small system to capture user enhancement and maintenance ticket system in MS Access, go live in 1999.

Maintain yearly budget system for year 1998-99, process annual Housing Authority Public Estate maintenance budget and reconciliation.

Support the Finance system integration with Contract system, add coding to send transactions to Accounting for contracts & payments.

Go over change enhancements detail w/users to obtain user sign-off, then thoroughly test changed objects and give IT sign-off for go live.


Bachelor of Science in Computer Science (BSCSE), Cal State University of Long Beach.

Master of Business Administration (MBA), May 2015, University of Northern Iowa.

Languages : Fluent English, some Mandarin, Cantonese.

Background & Culture : US Citizen, Asian.

Hobbies : Drawing, movies, cooking, shopping.

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