Long Pham

**** ***** ** *** **, Hatfield PA ***** / C: 267-***-**** / ac7orf@r.postjobfree.com

Profile

Highly driven, focused and self-motivated individual with many years of experience in the service indus- try. Looking for a great company and position to apply my management and sales skills in. Skills

- Ramp Certified - Proficient in Microsoft office products

- ServSafe certified - Experienced in ordering through PLCB LOOP system Work History

Manager/ Bartender Feb 2015 - May 2018

Bonchon Philadelphia Franchise LLC – Philadelphia, PA Position- Manager/Bartender

• Maintain highest quality service by establishing and enforcing organization standards

• Management responsibilities included overseeing daily operations, payroll, recruiting and training staff

• Maintains customer satisfaction by monitoring, evaluating, and auditing food, beverage, and service

• Operate a high volume and fast paced restaurant and bar in the middle of a busy area of Philadelphia

• Responsible for increasing annual sales of restaurant from $1million to $2.5million in one year and continued a 15% annual sales growth

• Facilitated transactions and balanced sales reports of $8,000+ daily

• Order and maintain a full inventory of food, supplies, and alcohol

• Maintain safe and healthy facility environment by establishing and enforcing sanitation standards Bartender Nov 2014 - Feb 2015

Osaka Japanese Steakhouse – Hatfield, PA

• Set up bar upon opening for service and break down equipment upon closing

• Mix specialty cocktails and basic cocktails to customers at bar and dining room floor

• Have positive attitude and be personable to ensure customers feel welcomed

• Work in a high volume fast paced environment

Sales Representative/Management Aug 2011 - Jan 2015 Zagg, Inc. – King of Prussia, PA

• Quickly established rapport with customers, up sell products and build a loyal clientele.

• Professional installation of the Invisible Shield on various consumer electronics

• Manage and maintain daily inventory by ordering for market trending ZAGG products

• Organize returns and warranties while handling credit disputes and merchant services Education

• Penn State Abington 2011 – 2012

• Montgomery Community College 2012 – 2013

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