PADMAJA KANNOJOO

Product Owner/Business Analyst

Mobile: 720-***-**** Email:ac7onm@r.postjobfree.com

Denver, CO

PROFESSIONAL SUMMARY

Over 15 years of experience in Multi-National and Startup companies with 8 years of Health care practice. Highly organized and independent. Accomplished projects with timeliness and creativity. Expertise in customer/vendor relationships and business development and management. Adhere to organizational standards and managed team members to ensure the projects meet specific client requirements. Coached and managed clients & eye care consultants.

KEY SKILLS MOST PROUD OF

Project Scheduling

Team Building & Leadership

Excellent Interpersonal, communication and presentation skills

Quality assurance

Proven time management skills

Medical necessity reviews

Strong analytical & problem-solving skills

Excellent interpersonal relationship with co- employees

Easily adapt to new ideas and concepts, learn new applications and successfully implement as per the need.

Very passionate about work

High level of proficiency in Microsoft Applications

TECHNICAL SKILLS

Microsoft Products – Word, Excel, PowerPoint, Project

Adobe products – Photoshop CC, Acrobat Pro DC

Agile Methodology Applications – Rally, Dreamcatcher

PROFESSIONAL EXPERIENCE

PRODUCT OWNER & SALES AND SUPPORT MANAGER, MARCH 2017 – PRESENT

DZEE SOLUTIONS, CENTENNIAL, CO

Manage sales CRM – Zoho

Maintain the client database

Guide and support the sales team understanding the application

Prepare application ‘User Guide’ for the end user

Provide support to the sales team

Support sales team in maintaining the potential customers

Provide support by Market Research for potential clients

PROJECT MANAGER, MARCH 2016 –FEBRUARY 2017

DZEE SOLUTIONS, CENTENNIAL, CO

Managed Product development with onsite and offshore teams for the following products

oFinancial Planner for Healthcare and Customization

oPlan Recommend for Healthcare brokers

UI Screen design and development

Scheduling and assigning jobs to the team

Managed onsite QA team

Facilitate User Acceptance Testing (UAT)

Communicate effectively to both technical and non-technical teams in writing and verbally.

Understanding Healthcare - Medicare and Long-Term Care needs

Followed Agile project management methodologies

Acted as Scrum master

WEDDING PROGRAM MANAGER, FEBRUARY 2014 – FEBRUARY 2016

KANNOJOO PHOTOGRAPHY

Managed resources and budget for the projects

Scheduled photo shoot events with the Clientele.

Learnt the web technology and developed the website for the business in 3 days. Incorporated functions like securing the images, page expiration, embedding videos, payment options and customized event-based pages.

Support client’s profiles on website

STORE OPERATIONS MANAGER, AUGUST 2004 – DECEMBER 2013

INDIA’S MARKET, CENTENNIAL, CO

Initiated and implemented the various processes to improve sales by 500% reaching gross sales of million annually.

oVendor management with Price Negotiation

oFormulated pricing policies by reviewing merchandising activities, determining additional needed sales promotion, authorizing clearance sales.

oMarketed merchandise by advertising, sales promotion, and display plans.

oEnsured availability of regular Inventory

oAnalyzing operating and financial statements for profitability ratios.

oRe-negotiated leasing terms with landlord

oPartnered with local stores

oNegotiated on freight services

oSwitched merchant services

oEnhanced POS – Improved order management based on sales performance

Maintained stability and reputation by providing customer satisfaction and complying with legal

oFiling sales tax periodically every quarter

oCustomer service - Identified current and future customer requirements by establishing rapport with potential and actual customers

Team building and Management

oRecruited and trained employees.

oCompleted store operational requirements by scheduling and assigning jobs to the employees

oPeruse their work and appraised based on performance.

SENIOR EXECUTIVE, PROFESSIONAL SERVICES, JUNE 2000 – JUNE 2003

ESSILOR INDIA PVT.LTD, BANGALORE, INDIA

Maintained a thorough knowledge of the organization and adhered to all organizational standards.

Managed team members nationwide and ensured that the projects meet specific client requirements

Managed and coached a diverse team of eye care consultants and clients across the nation

Trained over 100,00 eye care professionals across the nation in 3 yrs.

Served as escalation point for all matters related to professional services

Developed project opportunities with new and existing clients

Set-up deadlines and managed workload of professional services team

Mentored team members and provided feedback to grow and improve skills

Consistently strived to improve service quality levels and identified opportunities to create value added services, products, and procedures

Responsible for efficiency, productivity, and profitability of professional services team

Managed professional development planning and resources

CLINICAL RESEARCH AND CONTACT LENS SPECIALIST, NOV 1997 – JUNE 1999

L.V.PRASAD EYE INSTITUTE,HYDERABAD, INDIA

Patient intake and triaging

Documenting an adverse event, including:

odescribing the event workflow

oseverity and frequency classification

otreatment recommendation

oresolution and referral processing

Patient outreach and coaching by Maintaining communication and correspondence (by telephone, email, fax, etc.) with subjects, monitor and other site study personnel

Completing case report forms

Preparing for study initiation

Obtaining physician signatures

Recruiting and teaching subjects about the protocol expectations for them

Performing study/protocol procedures in a detailed, accurate manner

Maintaining study files and case management

Tracking subjects, avoiding lost-to-follow-up

Preparing for study closure and archiving

EDUCATION

MBA in Project Management, 2007 Colorado Technical University, Denver, CO, USA.

Executive MBA, 2007 Colorado Technical University, Denver, CO, USA.

Bachelor’s in Business Management, 2001 Madurai Kamaraj University, India

Fellowship in Optometry, 1997 L.V. Prasad Eye Institute, Hyderabad, India

Diploma in Ophthalmic Techniques, 1995 L.V. Prasad Eye Institute, Hyderabad, India

Contact this candidate