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Human Resource Manager

Commerce Township, Michigan, United States
60,000 plus
November 12, 2018

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Zhanna Leynzon

***** ***** **** ****: 248-***-****

Wolverine Lake, MI 48390

Human Resources Manager

Over 20 years of experience in diverse industries and challenging business environments

Excellent communication, organizational, interpersonal, and analytical skills

A quick-learner who can master all aspects of the job with limited training

Ability to work in high-pressure environments with a minimal amount of supervision

Detail-oriented professional with excellent time management skills and the ability to mult-itask

Ability to contribute to group projects and successfully work as part of a team

Key Areas of Expertise:


Workers Compensation

Performance Proposals

EEOC Applications

Medical coding/billing

Employee Relations/Development

Conflict Resolution

HR Policies & Procedures





Employee Education


Technology Skill Set: Microsoft Office, Quicken, QuickBooks, Kronos, PCC, POC, Relias


Villa Health Care, Orchard Lake, MI May 2017- Present Licenses Care Facility that provides long and short term care

HR Director


●Responsible for monitoring and processing facility payroll process

●Enters and trains new employees into the payroll and time clock system.

●Responsible for ensuring that applicants and new hires complete Affirmative Action paperwork and maintains the Applicant and New Hire Logs.

●Maintains I-9 forms.

●Maintains employee personnel files, including separate confidential medical files as required. File all personnel paperwork as needed. Conduct quarterly audits on each file

for Federal and State required materials.

●Completes reference checks on all positions as required. Responsible for inputting new employees in E-Verify and conducting criminal background checks, OIG checks, and checking the sex offender registry.

●Conducts full-cycle recruiting for open positions.

●Processes Employee Incident Reports and maintains files on incidents. Maintains OSHA Log. Communicates insurance carrier regarding updates and status of


●Runs or participates in General Orientation. Presents information on employee benefits and assists employees with completion of forms, as needed. Will

initiate the login and assist in the on boarding of the Spotlite Benefits Program.

●Provides employment information to state unemployment office upon request.

●Attends and participates in in-service training, QAPI committees and other meetings as scheduled and directed.

●Reports and documents any incidents or accidents of residents, staff, or visitors to the appropriate facility personnel



Non- profit outpatient rehabilitation facility that provides physical, occupational, and speech therapy to adults and children with special needs.

Office Manager/HR Manager

Responsible for:

Overseeing day-to-day operations, including monitoring all financial accounts and HR related functions

Administering bi-weekly payroll and handling UIA claims and employee disputes

Providing credentials for all new insurance policies as well as monitoring up to date status of all licensed therapists

Establishing and maintaining human resource rules and regulations, including staff job descriptions, hiring and termination, employee records maintenance, staff evaluations, and compliance, including both office and staff training HIPAA, OSHA, and OIG compliance.

Acting as liaison between clinics, corporate, and insurance carriers

Researching and resolving denials and rejections for Auto and Work comp. insurances.

STAY GREEN SPRINKLERS, Southfield, MI 2001 to 2010

Company providing irrigation and landscape lighting services to residential, commercial, and industrial customers.

VP of Operations/HR Manager

Responsible for:

Transforming a growing company from a home-based, start-up business to a medium-sized firm

Overseeing day-to-day business operations, including scheduling and monitoring of all financial accounts

Administered weekly payroll

Processing Workers Converted paper accounting system to QuickBooks, organized file system, and updated process for payroll and disbursement, streamlining the system and reducing payment and financial errors

Overseeing the acquisition of two additional irrigation companies, personally securing the retention of over 70% of their commercial accounts

Implementing new irrigation software for the company, converting over 7,000 customer records from QuickBooks to new software and trained all office staff members to use the application

Instituting new routing system for daily service by purchasing Garmin GPS software, which increased driving efficiency and allowed company to monitor staff on the road.

NEW PASSAGES, Pontiac, MI 1999 to 2001

Non-profit mental health agency serving Oakland, Macomb, Washtenaw, Wayne, and Genesee counties.

Human Resources Manager

Responsible for:

Managing all benefits, including annual open enrollment, insurance plan choices, and processing insurance changes for up to 500 employees

Handling benefits records for employee files and COBRA administration for all clients

Overseeing employee relations issues and resolving disputes

DETROIT OPTOMETRIC CENTER, West Bloomfield, MI 1994 to 1998

Retail optical chain with stores throughout the Detroit-Metro area.

Store Manager

Responsible for:

Managing day-to-day operations

Cash shortages, and inventory control for retail branch.

Monitoring all financial accounts, assigning job duties to associates, and scheduling associate work times

Recruiting and training staff on sales and customer service skills.


MBA, Human Resource Management, WALSH COLLEGE, Troy, MI BS, Human Resource Management, OAKLAND UNIVERSITY, Rochester, MI Professional Development: Leadership Workshops and UIA Seminar

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