CHIEF OPERATIONS OFFICER

Area of Focus: Behavioral Health

QUALIFICATIONS PROFILE

Accomplished, solutions-oriented, and results-focused professional offering extensive experience in behavioral and mental health; backed by expertise in developing and implementing customized programs depending on individual needs. Armed with in-depth knowledge of human sex trafficking, therapy program administration, and co-occurring disorders with substance abuse which included budget and cost control and contract negotiation. Strategic planner and detail-oriented manager, known for unparalleled commitment in providing first-rate client care, driving continuous process improvements, and achieving bottom-line results. Equipped with solid clinical skills in performing diverse tasks within the mental health realm. Recognized for outstanding work habits that inspire people to act decisively toward a common goal in fast-paced environments. Technically proficient with Microsoft Word and Excel including Electronic Health Record.

AREAS OF EXPERTISE

Policy and Program Management Staff Training and Development Public Speaking Client Relations and Retention Therapeutic Crisis Intervention Budget and Cost Control Systems and Contract Administration

EDUCATION

Master of Science in Counseling Psychology

Nova Southeastern University, Davie, FL

Bachelor of Arts in Experimental Psychology

Dean’s List Committee Psychology Club

Florida Atlantic University, Boca Raton, FL

LEADERSHIP EXPERIENCE

The Jerome Golden Center for Behavioral Health, West Palm Beach, FL

Director of Compliance and Performance Improvement Dec 2015–Present

úWork under direct supervision of the Chief Medical Officer, ensuring adherence of the center’s activities to multiple contractual requirements, which include data reporting requirements of various accountable regulating agencies

úCollaborate with senior staff members and function as resource and coordinator in charge of maintaining compliance with standards of care as well as implementing best practices and evidenced-based practices

úRender effectual leadership in organizing various site visitations, surveys, and audits along with Joint Commission, Department of Children and Families and Palm Beach County

úFunction as risk manager designee, responsible for ensuring conformance with internal risk management program and Agency Health Care Administration (ACHA) requirements involving risk management regulations

úGuarantee renewal and update of all essential licenses, while working closely with departmental directors for on-time completion of yearly plan of operations

úSpearhead the implementation of peer review process for quality improvement

úEfficiently deal with mentally-ill patients daily

úFulfill various roles including the following:

–Chairperson of the Performance Improvement Council;

–Co-chair of the Risk Management Committee;

–Chair member of the Senior Management Council; and

–Member of the Palm Beach County Advocacy Committee

Notable Accomplishments

Succeeded in constructing the Suicide Prevention Plan, which can be utilized for any agency

Sanctuary Ranch, Okeechobee, FL

Chief Administrator Executive Director Apr 2014–Nov 2015

úClosely observed day-to-day administration of overall components required in providing cutting-edge intervention services at the program level

úHeaded the overall aspects of the program to guarantee a safe therapeutic environment, compliance with licensing regulations, strict enforcement of policy and procedure, and proper usage of resources and program budget

úHeld responsibility in motivating, supervising, and developing the Program Team in assisting service integration and program improvement initiatives

úOversaw business development and rendered assistance with fiscal accountability and control

úAssumed accountability in boosting staff performance through effective mentorship, schedule administration, supervision, evaluation, and training

úLed the development of human sex trafficking-related programs and operations for the 112-acre ranch

úFormulated group therapy program and training curriculum while working closely with clients and families

úProactively participated in various initiatives including Orlando Human Trafficking Task Force and Palm Beach County Human Trafficking Task Force

úActed as focal point of contact to local law enforcement, FBI, and Homeland Security

Notable Accomplishments

Determined and obtained over five new Community Behavioral Health Center (CBC) memorandums of understanding (MOU) for referrals

Significantly reduced operational costs by 20% over six months

Multilingual Psychotherapy Center, West Palm Beach, FL

Clinical Consultant Supervisor Independent Contractor Jan 2008–Apr 2014

úAdeptly handled 30 psychotherapists, while overseeing Therapeutic Behavior On-Site (TBOS) Program for children, adolescents, and families

úCreated group therapy program and training curriculum for therapists and staff on clinical skills and research

úCultivated strong rapport between insurance companies particularly with Medicaid through effectual networking and service as a liaison for the agency

úSupervised pre-certification of insurances, billing, and clinical staffing of cases as well as training for therapists and various colleagues involving trauma from physical and sexual abuse

Notable Accomplishments

Earned fast-track promotion from independent contractor to supervisor and clinical consultant

Palm Beach County Drug Court Program, West Palm Beach, FL

Clinical Intake Specialist Jan 2003–Dec 2008

úFunctioned as intake specialist for the Sheriff’s Substance Abuse Awareness Program (SAAP) for individuals who were court ordered to treatment through the court system

úManaged the completion of clinical evaluation for persons with issues on substance and alcohol, while accomplishing summary to create level of care

úMaintained active involvement with court justifying the level of care

úServed as key resource person to state lawyer and various individuals

Earlier Positions Held

Western Community Mental Health Center, Belle Glade, FL

Clinical Program Director, Pregnant and Addicted Program (PANDA)

Private Practice, Coral Springs, FL

Owner

Outpatient Treatment Services, West Palm Beach, FL

Division Director, Comprehensive Alcoholism Rehabilitation Programs

Henderson Mental Health Center, Fort Lauderdale, FL

Supervisor, New Vistas Day Program, Employment Program

Consortium for Rehabilitation, Inc., Hollywood, FL

Clinical Associate

TEACHING EXPERIENCE

Palm Beach State College, Lake Worth, FL

Adjunct Instructor, Psychology Department 2006–Present

Barry University, Palm Beach Gardens, FL

Adjunct Instructor, Psychology Department

South University, West Palm Beach, FL

Adjunct Instructor, Psychology Department

Northwood University, West Palm Beach, FL

Adjunct Instructor, Psychology Department

LICENSES AND CERTIFICATION

Licenses

Licensed Mental Health Counselor, State of Florida

Florida Department of Business and Professional Regulation

National Board for Certified Counselors, State of Florida

Certifications

Qualified Supervisor for the State of Florida

Trauma Outcome Processing (TOP) Certification

Comprehensive Behavioral Health Specialist (CBHA), State of Florida

Florida Department of Business and Professional Regulation

PROFESSIONAL AFFILIATIONS

American Counseling Association

American Mental Health Counseling Association

AWARDS AND HONORS

Clinician of the Year, Henderson Mental Health Center

ACTIVITIES

Volunteer Kairos Prison Ministry

Volunteer World Changers

Volunteer Compassion-Adopt Child

Volunteer Shared Hope International

Volunteer Belle Glade Collaborate

NOTABLE PROJECTS

2016–Present Project Name: Today I Will Learn How to Live

Role: Author

Objective: Development of Suicide Prevention Program based on the Zero Suicide Model for agency that serves severe and mentally ill individuals.

Render effectual assistance to provider in delivering first-rate service to various individuals focusing on identification, prevention, treatment, assessment, and specific issues

2014–Present Project Name: Welcome to the World of Human Sex Trafficking

Role: Author

Objective: Introduction to participants regarding what modern day Human Sex Trafficking is about.

Provided presentation and facilitated training to colleagues and other professionals, imparting knowledge on statistics and fostering awareness to determine and clinically treat and design program for sex trafficking victims

PUBLICATIONS

Beckwith, E. (2016). Today I Will Learn How to Live.

Montes, S. and Beckwith, E. (2013). Facing a rising tide of personality disorders. Counseling Today Magazine.

PRESENTATIONS

Beckwith, E. (2014). Welcome to the World of Human Sex Trafficking. Palm Beach County Human Trafficking Coalition.

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