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Customer Service Sales

Miami, Florida, 33162, United States
November 12, 2018

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Wisny C Joseph

**** ** ***** ******/ ***** FL, **162

Phone: 786-***-****/ E-mail:


Fourth year Florida International University student majoring in Economics and Sociology, seeking a job or an internship position in order to gain professional experience prior to graduating in which I can use my leaderships, organizational and problem solving skills to impact the community and benefit the business or the organization that gives me the opportunity with reliability.


Computer: Proficient in Microsoft Word, Excel, PowerPoint

Languages: Fluent in English, French, (Haitian Creole) and little bit of Spanish.

Ability to multitask and work in a fast pace environment, keeping track record and working well alone or in a team.

Exceptional customer service and organizational skills. Great communicator and problem solving skills. Ability to maintain professionalism even in a stressful environment. Creative thinker always trying to find ways to maximize efficiency.


Florida International University Miami, FL Bachelor of Arts in Sociology dec. 2016 Bachelor of Economics expected dec 2018

Miami Dade College Miami, FL Associate of Economics Jan.2008- Dec.2011 Associate of art in Sociology


Amerijet International Miami, FL

Import agent Jan.2018- Present

Getting all flight ready by corrected potential mistakes in the customs system in a timely efficient matter, and cleared all flight with customs to maintain a secured airport and protect all employees and guests.

Promoted timely delivery of cargo by notifying all guests about their cargo status and charges prior to flight arrival via phone or email.

Assisted all clients and employees efficiently to encourage fast answers to client questions with professionalism in a friendly matter to encourage business with AMERIJET.

Target Miami, FL

Electronic sales floor team member Oct. 2017- Jan.2017

Assured that all hand caps and shelves are full with well displayed merchandise increasing sales

Greeted and assisted all guest with excellence and friendliness to provide an unforgettable customer experience

Work as a team to ensure all tasks are completed efficiently and get everything ready to create a successful environment

For the following shift.

Swissport Miami, FL

Fuel Slip Runner/Fueler Oct. 2015- Apr. 2017

Coordinated the fueling operations with the dispatchers and supervisors to ensure all aircraft are fueled on time.

Reduced spending by ensuring on time delivery of fuel slips to assigned fueler to avoid delays to flight schedule

Assisted assigned fuelers in the fueling process in ensuring all fueling procedures are followed in a time efficient manner.

Walmart. North Miami Beach, FL

Electronics sales associate. Oct.2010- Nov. 2015

Maintained a well-organized, cleaned, and safe work environment to reduce store accidents resulting in better bonus

Provided an excellent experience to all patrons at all time by engaging and assisting as needed.

Improved guest satisfaction with advises and recommendations, warning them about promotions and performing all cash and credit transaction in a friendly manner.

McDonald’s. Miami, Florida

Cashier/ server. Dec.2007- Dec.2009

Greating customers upon entering restaurant with a smiling face and offered assistance

Provided an exceptional customer service experience and ensure each customer is satisfied

Performed all cash and credit transaction in a friendly manner and made them aware of any food promotion and new products.

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