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Engineer Project

Hickory Hills, Illinois, United States
November 15, 2018

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Raed S. Obaieda


Linedin: Cell Phone: 708-***-****

Location: Chicago IL, USA


Seeking utmost experience and knowledge from any job I attain, which includes challenges, team work, maintaining good relations with customers and work colleges and assisting with job obstacles. Acquiring new up comes in technology, job training and creativity when it comes to computer applications and multimedia.

Work Experience

Company: FASTtelco communications Company –ISP, Kuwait o Title: Network Project Engineer (December 2014 – September 2018) o Key Responsibilities:

Participate in project management including planning, implementation, project documentation and handover.

Acting department supervisor.

Work closely with Pre-sales Department on designs/solution, bringing those designs solution from concept to production.

Perform the tasks of, implementing, supporting and managing networking infrastructure.

Coordinate and implementation of networking projects by working with vendors & business partners to insure that installation meet service level objectives

Update schematics and documentation of network structure and devices, develops and recommends network contingency & disaster recovery plan

Provides advanced technical support for customer network,troubleshoot and resolve network outage & bottlenecks,provide information,technical direction and training to staff on activities required to implement projects, new procedure and techniques .

Act as technical point of contact for escalation and troubleshooting of advanced network infrastructure issues.

Design and implement new network, fix and redesign customer’s networks.

Implementing and configuring customers routing and switching networks.

Configure routing for data customers though MPLS and point to point connections using different routing protocols.

Troubleshooting routing and switching issues (L3 and L2) for corporate clients. 2

Major Projects at Fasttelco Communication Company : 1. APERTO Fixed WiMAX (Kuwait Oil Company Project) o Key Responsibilities:

Manage and maintain the SCADA WiMAX project with KOC

Aperto System (Wireless Broad Band) BS commissioning, CPE configuration and links troubleshooting.

RF Planning for Aperto Network Point to Multipoint and Point to Point scenarios.

In charge of the civil installation, CPE installation, configuration and commissioning

Network troubleshooting, maintenance and development

Daily plan the maintenance and installation for my team members

Complete a monthly incident report and verify the reports with KOC engineers

Complete a quarter, semiannual & annual KPI report

Responsible for preparing monthly invoices and PO for contractors

Arranges support for the client major decisions and plans

Responsible for the overall success of planning and implementing a project that meets KOC needs

Holding weekly internal and external meetings on progress.

Ensure that the project is running on time, scope, cost, and quality

Price negotiation with vendors & our customer


o Key Responsibilities:

Working at OOREDOO Project (IP/MPLS Project (120 Sites, 20 rings) as a Datacom Engineer.

Handling Installation, commissioning & Migration from HUAWEI RTN Microwave Services & Ericsson AMM Microwave Services to CISCO ASR 903 Series

Configure ASR_903 (MPLS,BGP,OSPF, VRF, IGP, LDP,, Static routes, and BFD)

Have Strong Concept about VRF (Creating VRF Route-target, Route-Distinguisher).

Checking Tx, Rx Power for Fiber Links to make sure no Packet loss.

Weekly meeting with Cisco & OOREEDOO teams to check the progress of this Project

NRFU test, PAT acceptance for each site with OOREDOO team 3. Install & Manage Fasttelco Node

o Key Responsibilities:

Install, Configure & Manage more than 25 Node belong to Fastatelco.

Troubleshooting and providing support to clients for technical issues.

Configuring and implement internet, data and VOIP services for corporate customers though different media connections (Fiber / DSL / Wireless/4G).

Configuring Cisco & HP routers and switches.

Configuring security devices: Cisco ASA, Fortigate. 3

4. Corporate Technical Support Engineer (Help Desk) o Key Responsibilities:

Applies basic diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures

Escalates complex problems to the Remote Support Engineering staff or Field Engineering

Process incoming customer support engagements by gathering customer and problem information, creating Service Requests, and routing engagements to the appropriate technical support or support delivery group

Remote administration and management of customer premises equipment

Ensure customer’s inquiries and problem concerns were resolved in a timely matter

Monitor and Controlling role for international and local links

Solve any internal Issues (Software & Hardware) like : printers, PCs, Laptop

Entry level experience on Active Directory

Company: MADA Communication Company, Kuwait

o Title: RF Field Engineer (Oct 2010 - November 2014 ) o Key Responsibilities:

Experience in RF drive testing to check parameters such as (Site coverage, Uplink & Downlink, Upload & download (RSSI & CINR), Soft handover & hard handover, Neighbors plan & Site level (antenna location, antenna azimuth, tilts & fiber crossing cable).

Scanning signal to check any RF interference by using ANRITSU Site Master.

Drive testing for problematic sites for monitoring and collecting data for further Examination.

Drive Testing for New sites for performance monitoring in order to assure that they work under a Defined thresholds and Criteria.

Giving input to RF planning department in terms of capacity, quality and coverage for expansion phases.

Preparing performance reports for new sites, which give a detailed description of site performance.

Planning to choose the proper location and characteristics for optimum solution as recommended by planning Engineers

Site validation based on RF, MW & Civil work perspective.

Supervision on full site installation indoor units (RAS, MW rack, Rectifier etc)

& outdoor units ( RF antenna, MW dishes, Feeders and connectors for feeders and jumper cables )

Check LOS for MW link (clear / blocked) & update the requirements of installing the link.

Commissioning, integration, Cell verification and troubleshooting of Samsung WiMax station.

WiMax Overlap project to increase the capacity of site by Swap WiMax antenna and RRH from 2T2R system to 4T4R system with configuration, test and drive test.

Installation, commissioning, alignment, capacity test and troubleshooting of Microwave links (Dragon Wave Horizon Compact & Horizon Quantum). 4

Installation and commissioning XPIC (Cross Polarization Interference Cancellation) Microwave protection in Horizon Quantum system.

Following up TI & MW installation, alarm system, inverters installation and reporting updating the status of sites.

Configuration and Test of WiMax CPE.

Resolving immediate issues for sites that are down or have alarms, remotely or in person.

Work on traffic classification and Quality of Service (QoS) on Samsung WiMAX and Aperto systems.

Maintaining fixed WiMAX system (PacketMAX 802.16d).

Handling and troubleshooting the complaints on, PacketMAX, WiMAX and MW systems.

Future Communication Company, Kuwait

o Title: RF Field Engineer (June 2007 - October 2010 ) o Key Responsibilities:

Site survey for RF planning and PTP survey for MW planning

Supervisor on full site installation indoor units like (BTS, NodeB, MW rack, Rectifier etc) & outdoor units like ( FR antenna 2G / 3G, MW dishes, Feeders and connectors for feeders and jumper cables )

Commissioning & integration of new sites 2G BTS & NodeB 3G.

Responsible for bringing new sites on air and responsible for Pre acceptance tests of new cell sites (i.e. testing calls, handovers, VSWR measurement and verifying all external alarms reporting to the OMC)

Testing the coaxial cable using Site Master.

Installation & commissioning for microwave links.

MW link BER testing, transmit power, frequency measurements, performance testing.

Attending Site Acceptance Test (SAT).

Technical Skills

1. Network Skills

Excellent in Cisco routers and switches configuration and troubleshooting.

Cisco routers: 800/1800/2800/3800/1900/2900/3900 & ASR 903

Cisco L2 switches: Catalyst 2960

Cisco L3 switches: Catalyst 3560/3650/3750/3850/4500

Cisco core switches: Catalyst 4500/6500

Excellent in configuring HP routers.

Configuring security devices: Cisco ASA, Fortigate

Implementing VPN site to site connections.

Excellent in routing protocols: EIGRP, OSPF, RIP and BGP.

Network redundancy and failover configuration: HSRP, VRRP, GLBP.

Cisco VSS configuration: Cisco 4500x.

Cisco switches stacking configuration and troubleshooting.

Excellent in Troubleshooting network LAN and WAN problems.

Wireless network configuration and troubleshooting. 5

Configuring network monitoring tools such as Solar Winds.

Fiber Multiplexer ( Dowslake )

2. Radio Frequency Skills

Nokia flexi & Huawei BTS (2G, 3G)

Huawei & Dragon Wave Microwave System

Samsung Technology Mobility WiMAX (Flex DU & Smart DU).

Aperto Packet MAX (Fixed WiMAX)

Professional & Personal Skills

Presentation, Bid management, Preparation and Technical Write-up

Vendor relation management.

Team Leader and SLA Management.

Sell, Design, Implement and operate.

Maintain Customer Satisfaction and Quality of Service.

Trusted Advisor for the customers.

Solution Architect, Design and Engineering

Project Management.

Language: Fluent in English, Arabic is native.


Amman Al ahliyya Private University, Amman, Jordan Bachelor's Degree in Electronics And Communications Engineering Jordan, 2007.

Other Certifications

CCNA, Cisco Certified Network Associate

In Process of attaining CCNP, Cisco Certified Network Professional

Implementing Cisco IP Routing (Pass)

Implementing Cisco IP Switched Networks (Pass)

Troubleshooting and Maintaining Cisco IP Networks (Pending)

Contact this candidate