Pritesh Patel

ac7o6w@r.postjobfree.com

347-***-****

PROFESSIONAL SUMMARY:

Over 3+ years of professional experience in application design, customization, development and support on Salesforce.com Platform CRM, Force.com platform and Java/J2EE technologies.

Experienced in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts and Actions, and Approval Workflow.

Extensive experience in developing Apex Classes, Triggers, Visual force pages, writing Workflows, Force.com API.

Experienced in analyzing business requirements and implementing them to Salesforce custom objects, master-detail relationships, lookup relationships.

Hands-on on all SDLC's phases like Requirements study, Design, Development and Implementation and Maintenance stages of various projects.

Worked extensively on various salesforce.com standard objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.

Handled Migration Projects and Possessing sound knowledge in database management and backend programs (stored procedures, triggers, functions etc.)

Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules and Workflows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.

Strong Knowledge in Salesforce.com Customization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration.

Good knowledge of OOPs (Abstraction, Encapsulation, Inheritance and Polymorphism) and design concepts

Worked on Exact Target/ Marketing Cloud.

Administered Salesforce.com setup, which involves modifying roles and profiles, creating/modifying dashboards/reports and managing users.

Working knowledge of design patterns with the ability to code to architectural documentation.

Translation of business requirements into systems design.

Good experience with SQL, HTML, XML, CSS and JavaScript.

Strong Knowledge in Salesforce.com Customization, Workflow Approvals, Data Validation, Sales, Marketing, Customer Service and Support Administration.

Experience of integrating applications with other existing applications.

Good experience in working on Eclipse IDE for writing business logic in Apex programming language.

Good knowledge on SOQL and SOSL queries in Apex.

Ability to independently perform implementation, documentation, testing and updating as it relates to the SalesForce.com business requirements.

Ability to effectively communicate technical issues and resolve problems at all levels of the organization both internally and externally.

EDUCATION:

New York Institute of Technology, New York, NY.

Master of Computer Science

New Horizon college of Engineering, Bangalore, India

Bachelors of Computer Science

CERTIFICATIONS

SALESFORCE.COM CERTIFIED PLATFORM DEVELOPER I (401)

TECHNICAL SKILLS:

Salesforce Technologies

Visualforce, Apex Controllers, Salesforce1, Triggers, Sales cloud, Service cloud, Data

Loader, Translation workbench, Custom Labels, Custom Settings, Data Categories,

Article Management, SOQL/SOSL.

Custom Integration

Outbound Messages, Workflow & Approvals, Field updates, Reports, Custom Objects, Custom settings, Custom labels and Tabs, Email Services, Role Hierarchy, Dashboards, Security Controls, App Exchange Package & Custom Application and Sandbox data loading

Salesforce tools

Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production), and Sand box testing.

Methodologies

Agile Scrum and Water fall

Languages

Apex, Java, J2EE, C++, C#.

Database

Oracle 11g/10g/9i, MySQL, DB2

PROFESSIONAL EXPERIENCE:

Client: Anthem July 2017 – Till Date

Location: NYC,NY

Role: Salesforce Developer/ Admin

Anthem Inc. is a United States health insurance and managed health care provider. Amerigroup covers 7.7 million seniors, people with disabilities, low-income families and other state and federally sponsored beneficiaries, and federal employees in 26 states, Anthem had implemented Salesforce to help reach out to wider providers and client involved in customization of both Sales cloud and Marketing cloud to help serve the needs of the organization.

Responsibilities:

Performed detail analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com.

Customized several Validation rules, Tasks, Workflow rules, Triggers, Apex classes to achieve the complex business functionality.

Used Field level security along with the page layouts to manage the visibility and accessibility of fields for different profiles.

Experience in creating page layouts, search layouts to organize fields, custom links and related lists.

As the Salesforce.com Administrator and Business Analyst in the organization

Designed and deployed Apex classes, Controller classes, and Apex triggers for various functional needs in the application using the Eclipse IDE.

Develop visual force pages, visual force custom controller components, custom objects, tabs and components.

Provided analysis, understanding and business perspectives on financial and operational issues.

Designed and implemented Accounts, Contacts, Leads, Campaigns and Cases.

Gathered Business Requirements, analyzed data/workflows. Progressed from Problem Statement to well-documented Designs. Reviewed and analyzed the Use cases, Created business process workflow diagrams.

Written SOQL, SOSL queries in Apex triggers and controllers, used Salesforce workbench to generate queries.

Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.

Extensive experience in Integration of Data from Traditional Applications to Salesforce using REST/SOAPAPI, and bulk API.

Integrating salesforce with oracle by using REST/SOAP API for pushing bulk amount of data.

Used Workbench, Data loader and data import wizard to import the data.

Created custom objects and defining lookup and master-detail relationships on the objects.

Involved in data mapping and migration of data between legacy systems and salesforce.com objects and fields.

Load/Manage the data using Apex data loader.

Environment:

Salesforce.com CRM, Apex language, Visual force (pages, components and controllers), Triggers, SOQL, SOSL, Sales Cloud, Service cloud, Marketing cloud, Web services, Custom Objects, Fields, sharing rules, Profiles, Queues, Validation, Sites, Communities, Eclipse, Exact Target, Developer Console, Workbench, Force.com Migration tool (ant based), Data Loader, Reports, Dashboards, web services

Client: Amway

Location: Philadelphia, PA Jan 2016 – Feb 2017

Role: Salesforce Developer/ Admin

Amway used salesforce.com as a platform to build custom workflow solutions that can automate critical internal business processes. They are in process of establishing Force.com center of excellence within the enterprise and Salesforce.com CRM to manage leads, opportunities and administrative tasks, helping them provide satisfactory services to the clients improving the overall productivity.

.

Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed solutions by customizing various standard objects of SalesForce.com (SFDC).

Developed Apex Classes, Test Classes, Controller Classes and Apex Triggers for various functional needs of the application.

Good experience in development and maintenance of Sales & Service clouds.

Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

Implemented DML operations of Inserting and Updating records.

Worked on SOQL and SOSL queries.

Closely worked with Salesforce.com consultants for implementing the business solutions for their client requirements.

Communicating with executive management on project status and overall project progress against target.

Involved in Salesforce.com Application Setup activities and customized the objects to match the functional needs of the organization.

Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, and Reports and developed the Custom objects, Page layouts, Custom tabs, Components and user Dashboards.

Created various profiles and configured the permissions based on the organizational hierarchy requirements.

Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail page and edit pages.

Created workflow rules and defined related actions, time triggered tasks, email alert, field updates to implement business logic.

Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various reports and for different user profiles based on the need in the organization.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, JavaScript, Eclipse IDE Plug-in, Data Loader.

Client: L &T Infotech

Location: Bangalore,india April 2014 – Jul 2015

Role: Salesforce Developer/ Admin

Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed solutions by customizing various standard objects of SalesForce.com (SFDC).

Developed Apex Classes, Test Classes, Controller Classes and Apex Triggers for various functional needs of the application.

Good experience in development and maintenance of Sales & Service clouds.

Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

Implemented DML operations of Inserting and Updating records.

Worked on SOQL and SOSL queries.

Closely worked with Salesforce.com consultants for implementing the business solutions for their client requirements.

Communicating with executive management on project status and overall project progress against target.

Involved in Salesforce.com Application Setup activities and customized the objects to match the functional needs of the organization.

Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, and Reports and developed the Custom objects, Page layouts, Custom tabs, Components and user Dashboards.

Created various profiles and configured the permissions based on the organizational hierarchy requirements.

Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail page and edit pages.

Created workflow rules and defined related actions, time triggered tasks, email alert, field updates to implement business logic.

Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various reports and for different user profiles based on the need in the organization.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, JavaScript, Eclipse IDE Plug-in, Data Loader.

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