Customer Service Representative

SKILLS

Languages: French, English

Software knowledge: Windows, Word, Excel, PowerPoint, Outlook, Simple Comptable, Acomba

EDUCATION

2013

O'Sullivan College, Montreal, QC

A.E.C. - Comptabilité financière informatisée

2006 - 2008

University of Mauritius, Mauritius

Equivalence given by the Ministry of Immigration and Cultural Community Masters Degree in Public Administration

2007

Mauritius Institute of Education

Equivalence given by the Ministry of Immigration and Cultural Community

Post-Graduate Certificate in Education

2002 - 2006

University of Mauritius, Mauritius

Equivalence given by the Ministry of Immigration and Cultural Community

Bachelor Degree in Business Studies

2000 - 2002

Mauritius Institute of Education

Equivalence given by the Ministry of Immigration and Cultural Community Teacher’s Certificate in Education

EMPLOYMENT

March 2015 – December 2015

Capital One, Montreal

Customer Service Representative

Promote credit card

Explanation about the tansactions

The due date and the minimum to be paid

August 2013

2010 – 2015

Internship at Canadian Pension & Benefits Institute (CPBI)

Bell Canada, Montreal

Customer Service Representative

Promote sales to existing clients

Identify and solicit potential clients

Place orders that did not go through the system

2009 – 2010

Bel-Air State Secondary School, Mauritius

Secondary School Teacher

Taught students using a systematic plan of lectures and demonstrations.

Developed curriculum and prepared teaching materials and outlines for courses

Advised students on program curricula and career decisions

Served on committees concerned with matters such as budgets, curriculum revision, and course and diploma requirements

2002 – 2009

Ramnarain Roy Government School, Mauritius

Primary School Teacher

Prepared subject material for presentation to students according to an approved curriculum

Taught students using a systematic plan of lectures and audio-visual presentations

Evaluated progress, determined individual needs of students and discussed results with parents and school officials

Assigned and corrected homework

Prepared, administered and corrected tests

2000 – 2002

Caunhye Plaza, Mauritius

Accounting Assistant

Prepared financial statements

Prepared the bank reconciliation statements

AWARDS, INTERESTS & ACTIVITIES

Enjoy sports, reading and cooking

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