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Customer Service Representative

Edmonton, Alberta, Canada
November 14, 2018

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**** ****** ****

Edmonton, AB, T*A *T*

Phone: 780-***-****

Objective: To utilize my clerical, administrative, interpersonal and organizational skills to benefit your organization and foster professional development


Possess over 30 years of experience in customer service

Familiar with maintaining office equipment

Known for being compassionate, outgoing and energetic

Enjoys helping customers and building strong relationships

Excellent in time management and organization

Organization Skills

Accurately maintained records, inventory, budgets and other data

Filed and sorted information into organized system

Skilled at following directions and completing assigned tasks

Prepared and emailed monthly invoices to clients

Organized fun team building activities

Reconciled and updated the daily revenue for the financial reporting

Interpersonal Skills

Exceptional in maintaining good client/co-worker relationships while demonstrating respect and consideration for the feelings of others

Excellent in supporting and helping others with their problems

Ability to work under supervision while accepting authority

Thrive to be a team player and cooperate with others to accomplish a common goal

Technical Skills

Proficient in understanding and performing basic computer operations

Effective in operating various machines and communications devices

Talent for trouble shooting, assessing and identifying malfunctions and making necessary reports

Conducted routine maintenance and adjusted equipment to ensure it was working properly


Accounts Receivable Clerk 2000 - 2018

Royal Glenora Club, Edmonton, AB

Front Office Manager 1999 - 2000

Travelodge, Edmonton, AB

Accounting Clerk 1998 - 1999

Edmonton Inn/Ramada, Edmonton, AB

Customer Service Representative 1986 - 1998

Coast Terrace Inn, Edmonton, AB


High School Diploma 1984

Bonnyville Centralize High School, Bonnyville, AB


Certified Front Desk Agent 1994

Alberta Tourism – Alberta Best 1988


VP – Staff Association 1993 - 1998

Coast Terrace Inn

Soft Ball Coach 1993 - 1998

Coast Terrace Inn

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