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Customer Service Manager

Forest Hills, New York, United States
November 14, 2018

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Michael Taylor

Ph: 347-***-****

Professional Summary

Highly Motivated: Credit, A/R and Collections with a verifiable record of accomplishment spanning over Twenty Three Years. Well organized and solution- focused.


*Excellent Communication Skill

*Attention to detail and accuracy

*Able to make a decision in crucial cases

*Excellent Interpersonal Skill

*Team Building Skills

*Time Management Skill


Credit & Collections Manager

Admiralcraft Equipment, Corp. Jan.2018-Sep 4 2018

Collections, making collections Calls, Cash Receipt Posting cash to customer account/ adjustment & write-offs, Opening new accounts/ Run Credit Reports/Credit References D & B Reports, making credit decision, monitoring customer account for delinquency, Put account on credit Hold etc.

Credit & Collections Manager Jul 1994-Apr 2017

Peeq Imaging LLC-Carlstadt, NJ

Highly motivated work ethic with results- driven professionalism, recognized for commitment to excellence, and demonstrates expertise in communication and collaborating with peers and clients. Also administrated dependable and strategic customer- centric services and support, with successfully provide accurate A/R and Collections initiatives, and achieves company Targeted Goals.

Responsible for collections, Credits, Correspondence, Customer Service and Vendor billing/Invoicing,

Experience collection on account 30 days and beyond – Sales Tax Certificate Cash Posting to clients account, Bank deposit A/R Reconciliation, Month End Statement, Monitoring delinquent account and

Accessing Credit Report from D&B


JCH Group Inc. New York, NY Jun 1988-Sep 1993

Billing and Invoicing jobs to clients accounts-Preparing and Posting cash to clients account, mailing

Invoicing, filing & researching


Bachelor of Arts May 1988

Baruch College – New York, NY

Microsoft Word- Excel

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