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Social Media Manager

Dearborn, MI
November 14, 2018

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TyJuan Jackson

**** ******* **. ********, ** ****6 313-***-****


I’m a highly disciplined and efficient Human Resource professional. In my current position, HR Director, I am responsible for 80 employees, managing their schedules, compensation and benefits, payroll, training and development, and disciplinary actions among other Human Resource duties. I have extensive knowledge and experience in Policy and Procedure development, streamlining systems to lift employee morale and reduce turn-over, and Implementing efficient Operations and money saving techniques.


Talent Acquisition

Regulatory Compliance

HRIS (Paycor)

Excel (VLOOKUP, PivotTables)



Conflict Resolution

Compensation & Benefits

Microsoft Word


Applicant Tracking (Newton)

Training and Development

Budget Analysis




Cherry Street Mission Ministries Toledo, OH

Human Resources Director 03/2018 - Current

*The Largest Community Service Organization in Toledo, Ohio*

Management of State and County Regulatory and Compliance issues

Creating Job Description of 80 individuals (Excel Spreadsheets /Word)

Conducting Audits on Employee files

Creating Policies and Procedures, and Training techniques. (Excel Spreadsheet, VLOOKUP)

Facilitating New Hire Orientations as well as Training and Development Classes

Deriving creative solutions to financial problems for individuals. (PowerPoint, Excel Spreadsheets, PivotTables)

Maintaining compliance of Federal and State Employment Law, COBRA, OSHA, and IRS

*Revised and Implemented new paid Holiday for full-time employees & Streamlined scheduling and safety procedures.

*Developed and Implemented Tuition Reimbursement policy & Identified key organizational problems and formed solutions in first 90 days

Community Living Services (MCPN) Wayne, MI

Budget Analyst 05/2017 – 03/2018

*The Largest Manager of Comprehensive Provider Networks in the State of Michigan. *

Distribution of Medicaid Funds (Created Excel Macro’s)

Management of State and County Regulatory and Compliance issues

Creating budgets for 275 individuals annually (Excel Spreadsheets /Arrow)

Conducting Audits on Staffing Agents (Excel Spreadsheet, VLOOKUP)

Facilitating Budget Meeting & Drafting Employment and Staffing Contracts

Deriving creative solutions to financial problems for individuals. (PowerPoint, Excel Spreadsheets, PivotTables)

*Recouped $174k for company in Vendor overcharge & created processes for identifying over / misuse in first 6 months.

Quest Diagnostics Novi, MI

Human Resources Specialist 02/2016 – 02/2017

*A Multi-billion-dollar Fortune 500 company providing worldwide clinical laboratory services. *

Staffing and managing medical professionals (Excel Spreadsheets, Macro’s, VLOOKUP)

Maintaining Regulatory and Compliance requirements

Verification of credentials (Nursys – Nationwide database for verification of nurse licensure, discipline and practice privileges for RNs and PN/LVNs licensed in participating jurisdictions)

Development of webinars (WebPro, PowerPoint) & Creating status reports (Excel Spreadsheets/Internal Software)

Performance Evaluations & Initiating disciplinary actions

Event execution, and client engagement. (Word, PowerPoint, Excel Spreadsheets and Macro’s)

*Staffed over 700 FLU and Wellness clinics, managing and selecting from an employee pool of 8500, in 13 states.

Andrews Jackson Enterprises Dearborn, MI

Operations Manager 02/2013 - 02/2016

*An assets acquisition company that converts ordinary items into revenue generating assets. *

Maintain daily operational (Word, Excel Spreadsheets)

Conduct assessment of company assets (VLOOKUP, QuickBooks)

Acquire and sell assets & Gross profit analysis, break-even analysis (Excel Spreadsheet)

Preparation and presentation of reports to Executive Management. (PowerPoint, Excel Spreadsheets, PivotTables)

*Increased profit margin by $500k first year, $800k Second year, and $1.4 Million third year.

*Developed a system for identifying lucrative assets to purchase and sell for profit.

TRAC Media Publishing Detroit, MI

Marketing and Finance Manager 10/2008 – 02/2013

*An Event Promotions and Local magazine company that specializes in marketing and advertising. *

Gathered bids and administered budget for venues at Masonic Temple

Gross profit analysis, break-even analysis (Excel Spreadsheet)

Administered promotional and marketing budgets (Word, PowerPoint, and Excel)

Researched popularity and demand of artist & Contacted management of artist/celebrity

Found venue and coordinated schedule and dates (Excel Spreadsheets)

Created budgets for Street marketing and Social Media teams (Excel Spreadsheets)

Approved budget for Street marketing and Social Media teams & Accounting and Payroll (QuickBooks)

Ticket order promotion and print, ordered give-away items & Updated website for new and upcoming venues.

Recruited, interviewed and hired promotional and marketing teams (HRIS, PeopleSoft)

*Developed all workplace policies and procedures, created Company culture, successfully lead organization from inception throughout life of the company.


University of Michigan, Dearborn, MI Bachelors of Business Administration Degree

Major: Human Resources Management awarded May 2016

Minor: Finance and Marketing

Henry Ford Community College, Dearborn, MI Associate of Arts Degree

Business Management and Human Resources awarded May 2014

GPA: 3.5, Dean’s List


Community service:

American Red Cross, Volunteer/Donor

Habitat for Humanity, Fundraiser

Student Activities:

University of Michigan financial investment club; Meeting Facilitator & Organizer

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