Sign in

Customer Service Executive Assistant

Calimesa, California, United States
November 14, 2018

Contact this candidate


Davena Rivera

***** ******** ****. #**

Calimesa, CA 92320


Professional training and skills as office management, property management, assistant project engineer, paralegal, heavy equipment parts coordinator, billing and collections. Ability to conduct research projects bringing out the most relevant points in all documentation. Superior writing skills and meticulous attention to detail and a passion for deadline driven high volume environment. Comfortable working both independently and as an integral part of a team.

Computer experience: American Contractor, Ecopy, Blu Vu, Microsoft Word, Microsoft Outlook, Powerpoint, Rental Man Winn System, Microsoft Entourage, PC, Apple, Service Control Center (SCC) and SAP.

H&E Equipment Services, 2017-Present

Parts Coordinator, purchasing all heavy equipment parts for Skyjack, Genie, Doosan, Gehl, Atlas Copco, and CAT equipment. Responsible for stocking and maintaining parts and parts warehouse. Responsible for the transfer documentation of all purchased equipment for the H&E Fontana, CA location. Responsible for opening, data entry and closing all work orders. Responsible for part identification, reading of schismatic for equipment, parts pricing and written estimates for customer parts purchases. Customer service to independent accounts. Managing all parts deliveries, incoming and outgoing mail and freight. Administrative Duties for Service Department, Sales Representative Department, front counter and manager. Performed Human Resource duties for branch location in coordination with corporate office in Baton Rouge, LA.

Safety Officer, conducting monthly and weekly safety meetings. Responsible for all safety reports for facility and incident reports. Responsible for maintaining all overhead crane documentation and service reports. Responsible for all safety maintenance on a six truck semi fleet and wash rack. Responsible for all office purchases, supplies and equipment maintenance agreements.

Neff Rental, 2015-2017

Responsible for conducting all administrative activities within the Neff Rental branch and to ensure efficient management of office. Responsible for human resources, payroll, budget implementation, parts ordering and distribution. Ability to support, supervise and coordinate employees. Ability to adapt to changing work environments and new technologies being implemented. Data input, filing and managing stored data to corporate office. Managing all incoming and outgoing mail and distribution to correct department.

Maintaining all licensing, DOT requirements and insurance for all vehicles and equipment. Maintaining all city, county, state licensing and permits. Prepare all paperwork, implementing procedures for new hire of employees. Create and maintain credit card and check logs for all rentals and equipment purchases. Responsible for preparing all accident reports and incident reports. Preparation of purchase orders for office supplies and parts.

Responsible for preparing and maintaining all civil litigation and production of documents. Responsible for maintenance and collections on customer accounts. Responsible for preparation for all California Preliminary Notices and releases. Responsible for preparation of all paperwork for new accounts and D&B credit inquiries. Provided office, accounting and collection support for Neff Rental branches, Denver South and Denver Central. Heavy phone work and customer support and service.

High Light Electric, 2013-2015

Responsible for implementing safety program and bringing all paperwork up to date for compliance with Riverside City Fire Department, County Fire Department and Hazmat to eliminate all safety code violations. Developed and implemented an employee safety manual and job safety orientation program for all new incoming employees. Developed and conducted weekly safety meetings in English and Spanish.

Responsible for ordering all construction materials and rental equipment for all Northern California and Southern California job sites. Assistant Project Engineer for the Abner Teyma Mohave Solar Project in Hinkley, CA, saving High Light Electric over $37,600.00 on materials. Responsible for all solar project purchases, operations and housing. Responsible for all maintenance scheduling for Penskee truck fleet and company owned vehicles. Responsible for weekly Dig Alert updates for 75+ job sites and created a spreadsheet for all updates sent out to all engineers and supervisors. Maintained daily phone contact for field communication and coordination. Assisted with invoicing and billing as needed.

Document Preparation Solutions, 2013

Responsible for office management, employee training, establishing new accounts and filing of legal documents in Orange, Los Angeles, San Diego, San Bernardino and Riverside Counties. Preparation and filing of legal documents including property deeds, interspousal transfer deeds, deeds of trust, preliminary change of ownership, tax affidavits, liens, judgments, maps, wills, trusts and powers of attorney.

Responsible for opening and closing office, supervision of employees, verification of timecards and disciplinary action. Responsible for intake and return of phone calls, data entry, document preparation, document tracking and providing excellent customer service.

Loma Linda Select Residential Properties, 2011-2013

Purchased thirty five residential properties at auction in San Bernardino County and Riverside County. Responsible for creating the corporation Loma Linda Rentals, Inc. Prepared deeds and all relevant documents deeding all properties into the corporation. Overseeing timely payment of taxes, insurance on all properties. Hired construction crew to rehab all properties bring all projects together and under budget. Prepared California Rental Agreement, tenant estoppel, performed credit checks on potential rental clients, rented properties, collected rents and worked with maintenance supervisor to schedule repairs as needed. Prepared and filed all unlawful detainer and small claims paperwork as needed. Performed bookkeeping, banking and accounting duties. Knowledge of all legal documents relating to real property, property management and tenant law.

Colorado West Construction, 2010

Responsible for all updating and compliance for numerous corporations and limited liability companies, taxes, minutes, articles of organization, officers, minutes and annual reports in different counties in California and different states. Responsible for all paperwork for licensing with the State of California Contractors Licensing Board for Colorado West Construction, Inc. and i4Detail, Inc. Responsible for all permits in the state of California and Colorado for building and interior installations.

Responsible for implementing DMV BIT program and Employer Pull Notice compliance on all company vehicles. Responsible for implementing employee safety program and conduction weekly safety meetings. Heavy phones and customer service.

Darling Law Offices, 2003-2010

Responsible for preparation of Wills and Trusts, Limited Liability Companies, Corporation and conversion documents, Annual Exclusion Trusts, Privacy Trusts, Codicils and property deeds. Completed signing with client and notary on all documents. Serviced over 450+ existing trust, Limited Liability Company and Corporation files. Preparation of legal documents with The Secretary of the State of California. Heavy phones, cold calling of potential clients to establish new accounts. Preparation of any and all documents relative to Family Law, Civil Litigation and Criminal Law. Managed heavy court calendar in multiple counties for senior attorney and associate attorneys. Knowledge of QuickBooks, collections and marketing.

Contact this candidate