Krishna Jyothi Ayyalasomayajula
# ***, **** ********’s Rd– Edmonton-AB-T6K 2L7
H:587-***-****, Cell: 587-***-**** / ac7o36@r.postjobfree.com HIGHLIGHTS OF QUALIFICATIONS:
Hard-working individual with 4 Years previous experience in Customer Service & administration
Diploma in Medical Reception and Office Assistant
Knowledge of Microsoft Word and Excel Programs, typing speed is 50 W / Min,
Computer Software (Billing Programs & Microsoft Applications), NDS software
Excellent Communication & interpersonal skills, Precise, organized and meticulous with tasks
Able to contribute both individually, and as part of a team
Enjoy challenges & new tasks, Strive to work beyond expectations
Multi-tasking abilities, dependable and dedicated
Multi lingual fluent in English, Hindi & Telugu. WORK EXPERIENCE:
Admin Assistant, Bhurjee Industries LTD, Edmonton Apr 18-Aug 18
• Prepares work to be accomplished by gathering and sorting documents and related information.
• Pays invoices by verifying transaction information; scheduling and preparing disbursements; obtaining authorization of payment.
• Obtains revenue by verifying transaction information; computing charges and refunds; preparing (Using SAGE) and mailing invoices; identifying delinquent accounts and insufficient payments
• Document control helping QC department.
• Receiving shipments and data entry (Using E-2)
• Digital marketing (Ad Words, SEO and Facebook and Linkedin) Operations Manager, Ahluwalia Fresh Farms, Edmonton Sep 17-Dec 17
Provided quality service internal and external customers in all assigned tasks
Managed daily transactions, debtors, end of year financial accounts & reports
Managed & coordinated purchasing & shipping of goods & maintained operation process
Supervised development, implementation and monitored of efficient and effective office processes
ensured staff appropriate skill levels & involved staff cross functional training to ensure business continuity
Maintained all personnel records in an efficient and well-organized manner, including but not limited to personnel files, payroll, retirement benefits and leave
Communicated all personnel changes to the V.P. & General Manager
Handled Operations’ efficiency & ensured customers expectations were met Medical Office Assistant, Montgomery MC. Edmonton Sep 2014-Sep 2017 Medical Office Assistant, Lucina Midwives, Edmonton Dec 2014 - May 2015
Answered Phones, prepared & maintained billing Services record and entered Data
Managed Appointments, room & Patient, Preparation
Practiced & used Accuro EMR and Filing Systems
Made Referrals & ordered supplies
Maintained Minor Surgical Tray Preparation’ Sanitized Instruments & Autoclave
Developed by practice & profession Medical Terminologies
Communicated Prescriptions with Drug Stores & pharmacists
Completed Birth papers and shipped them to Healthy Beginnings.
Maintained store for birth products, made referrals and maintained filling Customer Service Representative/ Admin, Feb2013 -Oct 2013) Bake Mark Canada-Edmonton-CSR
Administrative Assistant, Greys Paper Recycling Industries Ltd- Edmonton
Attracted potential customers, offered new services, suggested Product’s alternatives & Opened customer accounts, Maintained info. & records
Contributed to team effort by accomplishing related results as needed
Greeted Customers (First Point of Contact) & answered enquiries
Managed calls and incoming mails & dissemination, electronic correspondence
& courier pick up,
Maintained up-to-date and concurrent documents of employees & Provided Periodical Training on usage of Electronic Documents
Performed various secretarial/clerical duties such as documenting, photocopying, faxing, mailing, and organizing filing system, Created spreadsheets and presentations for corporate executives
Interacted with organizational staff, executives, clients, vendors and visitors on a daily basis
Managed time sheets &verified attendance, hours worked, and pay adjustments, and post information onto designated records
Maintained the office database – retrieved and organized information
Prepared all shipping paperwork; received and reviewed customer orders and merchandises & Purchased office equipment and supplies EDUCATION:
Medical Reception Training & Office Assistant Diploma Program, Medical Reception College – Edmonton. (May-Aug 2014) Master’s In local languages, Venkateswara University-India. (Aug 2000- Aug 2002) Bachelor of Science- Mathematics, Andhra University,India (Mar1997-Mar 2000) Diploma in Computers – PAGE Institute (2000-2001).