Charmie L. Jouni

Nationality : Philippine

Mobile Number : 55726016

E-mail Address : ac7o2t@r.postjobfree.com

SUMMARY:

I’m seeking an opportunity to work in a job that will utilize and improve my professional skills efficient and allow me to be creative, moreover I’m open to learning new skills that could help me in improving my productivity

Assist the business in every way to improve the customer service and customer satisfaction

WORK EXPERIENCE

Crislu Qatar W.L.L Sales associate since 2016 till present

Welcome customers with a smile as they enter into premises

Proactively ask customer how they can be assisted

Provide customers with product information that they need

Escort customers to the correct aisles

Explain product features and warranty agreements

Demonstrate the working of a product when required

Provide information on daily deals and promotions

Ensure that all products are well stocked and are easy to reach

Assist customers by taking down products that may not be easy to reach

Provide information regarding each product and any discount offers associated with it

Make sure that work area and aisles are clean and shelves are dusted properly

Respond to customers’ requests and concerns in a resourceful manner

Handle cashier duties by taking cash or credit cards in exchange of goods sold

Manage product returns and exchanges

Ensure that all purchased items are delivered to the customers in a prompt manner

Reserve products for online orders

Discourage shoplifting activities by constantly keeping a vigilant eye

Arrange products on shelves in a tidy manner

Pick and pack orders for shipping purposes

Order out of stock items in a timely manner

Prestige hospitality service working as Waitress, receptionist sales lady Since 2013 till 2015

Great guests and directing them to the right section and person and make them feel comfortable.

Learn menu items and be able to describe them appropriately to guests.

Take beverage and food orders.

Deliver beverages and food in a timely manner.

Check-in with guests to ensure that everything is going well.

Clear dirty dishes from table.

Refill beverages throughout the meal.

Deliver guest’s bill and thank them for dining at the restaurant.

Work with other servers and be a team player.

SM Mall iloilo as sales lady cosmetic sectionPhilippines from 2010 till 2013

Promoting and selling beauty and cosmetic products to buyers and retailers.

I give strong knowledge in color matching and application and must be comfortable with various cosmetic items

greet customers

find out the customer's needs

recommend, select and help locate the right merchandise

describe a product's features and benefits

demonstrate use and operation of the product

answer customer queries regarding the store and the merchandise

make suggestions and encourage purchase of products

Gaisano Malls Roxas Capiz Philippines 2009 to 2010

Sales Retails Infant sections

Greet customers & find out the customer's needs

Recommend, select and help locate the right merchandise

Describe a product's features and benefits

Demonstrate use and operation of the product

Answer customer queries regarding the store and the merchandise

Make suggestions and encourage purchase of products

provide information about warranties, manufacturing specifications, care and maintenance of merchandise and delivery options

Provide information about financing available

Receive and process cash, check and charge/credit payments

Provide change and receipts

Bag or package purchases

Gift wrap merchandise

Count money, sort charge slips and balance monies & maintain sales records

Place special orders & organize and process merchandise exchanges

Process repair or alteration of merchandise

Stay current with sales prices

Recognize and monitor security issues

Arrange and display merchandise & keep merchandise area tidy

Take stock inventory & requisition new stock

ACADEMIC BACKGROUND

Passed Elementary School at Mambusao Elementary school in 2004 Philippines

Passed Secondary at Saint Catherine Academy in 2008 Philippines

Passed college at College state university in 2011 Philippines

Under Graduate Computer science Course in Bachelor of Science in computer

PERSONAL DATA

Gender : Female

Date of Birth : April 15, 1992

Place of birth : Passi city Iloilo

Civil Status : married

Passport No. : EB7004599

Language : Tagalog, English

Visa Status : Husband Visa

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