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Customer Service Assistant

Location:
United States
Posted:
November 14, 2018

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Resume:

KIAHNNI FRIERSON

*** **** *** ****** ***. *A ac7o1o@r.postjobfree.com 917-***-****

SUMMARY: In the last 18 years I have been employed for many fortune 500 companies such as American Eagle, Victoria’s secret, The Gap, Maggy London, Jones NY/Gloria Vanderbilt and Prominent Textile Companies as well. I worked with Excel, Microsoft Word and SAP as well. In addition to that, I created beautiful textile boards and did much for the fashion forecasting while I was there. My style and taste level were always unique and I was always ahead of each season in reference to textiles and silhouettes as well. My soft skills are that I am a hard worker, great people person and a team player. I have the ability of getting things done alone or working in a group. I do not leave until the day’s work is complete.

EXPERIENCE

GLORIA VANDERBILT JEANS/JONES New York, NY

Production Assistant 2009 - 2012

Ordered, Tracked & Received Sample Shipments from overseas factories

Heavy Daily Overseas Communication with factories & fabric mills

Maintained Production & Textile Charts

Trim Sourcing

MTL Testing

Maintained & Updated SAP Charts

RENOVAZIO TEXTILE COMPANY New York, NY

Fabric Specialist 2008 - 2009

Heavy email communications with overseas vendors & factories concerning all pre-production issues

Researched trends and shopped the market for the fall, spring & holiday seasons

Fabric & Trim Sourcing Expert

Sourced & selected fabrics for presentations for major accounts for upcoming seasons

Request swatches, sample yardage, lab dips & strike offs

Created Beautiful Seasonal Fabric/Trend/Color Presentation Boards

Fashion Forecasting & looking for new trends to send to overseas for sourcing

Followed up with accounts regarding payment release for sample yardage

VICTORIA’S SECRET DESIGN New York, NY

Raw Materials/Product Development 2007-2008

Daily Overseas communication/correspondence with fabric mills

Maintained both Knits & Woven Excel Chart

Created & updated seasonal fabric boards

Trend Forecasting

Maintained Fabric, lab dip & strike off library

Domestic Trade Shows

Researched & shopped trends for Woven Tops, Sweaters, Denim & Dresses for upcoming seasons

Checked in & organized new samples & development

Photographed new seasonal samples & development

Created & Updated handoff sheets for overseas development

Created Color, Yarn & Silhouette Boards For Internal Meetings

Began & Maintained Button Sourcing

Assisted in Styling & putting together look books for the Victoria’s Secret Catalog

FORTH & TOWNE (GAP) New York, NY

Fabric Research - R&D Department 2006-2007

Assisted Design Team in fabric selection and development for 2007 Fall & Holiday collections

Maintained fabric library for Knits & Woven

Requested sample yardage

Followed up with lab dips & strike offs

AMERICAN EAGLE OUTFITTERS New York, NY

Production Assistant 2005-2006

Quality Assurance – Maintained and followed up factory evaluation charts and MTL Testing

Woven/Separates Pre-production – Maintained excel charts of samples & sample yardage

Denim Pre-production – Maintaining All trim charts & wash charts

Distributed Wash Standards to overseas factories to solicit wash samples

Men’s & Women’s Graphic T-Shirts – Organized seasonal strike offs & lab dips

MTL Testing

Organized Screen Files

Men’s Cotton & Sew Knits – Tracked, received, and distributed development samples to the designers

Heavy email correspondence with overseas vendors & factories concerning all

VENTURA ENTERPRISE New York, NY

Fabric Specialist (Woven) 2002-2005

Researched trends and shopped the market for the Fall, Spring & Holiday seasons

Sourced Fabrics and made presentations for major accounts for new seasons

Requested swatches, sample yardage & sample yardage development

Followed up with fabric mills to make certain all sample yardage production is on time & correct

Responsible for Showroom displays to show our factories production capabilities

Maintained & Updated the Excel chart

MAGGY LONDON/MUSE New York, NY

Showroom Assistant 2000-2002

Receptionist

Assisted buyers in selecting products & placing orders

Customer Service

Domestic Trade Shows

Responsible for sales at Ditchik & Zuckerman trade show in LA; generated $75,000 in first trip ever

Maintained Showroom

EDUCATION

STATE UNIVERSITY OF NEW YORK, OLD WESTBURY Westbury, NY

B.A. in Sociology 1998



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