Customer Service Security Officer

Kimberly Branch

**** ********* ******

Richmond, VA 23223

804-***-****

************@*****.***

Education

Saint Gertrude High School 09/1990-06/1994

Richmond, VA 23221 Advanced High School Diploma

ECPI University 08/2015-07/2018

Richmond, VA 23236 Anticipated Bachelor of Science

Healthcare Information Management

Skills

Typing 35 wpm

Bilingual (Spanish)

Microsoft Office

Experience

Customer Service Associate

Wawa Richmond, VA 07/2017-11/2017

Duties: prepared food, cashiering, operate the point of sale transaction and maintain proper cash levels, display set-up, customer service, answer phones, complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.), replenish supplies and products, maintain and update inventory daily, load and unload delivery trucks, check in external and internal vendors per corporate regulations, other duties as assigned.

Customer Service Representative

Ronnie’s BBQ Richmond, VA 07/2015-07/2017

Duties: Prepared in store orders and internet food orders, complete housekeeping duties including mop, sweep and lobby, clean and wipe down windows and doors, wipe tables and empty trash. Replenish products, operated cash registered, check in vendors, review paperwork and deliveries.

Inter-Span Staffing Richmond, VA 06/2015-03/2017

Production

Duties: Responsible for operating production line equipment, assembling products and reporting any issues with equipment directly to maintenance supervisors, monitor the production process, pack goods to be shipped, maintain work areas and equipment

Wackenhut Corporation Richmond, VA 01/2007-03/2009

Security Officer

Duties: Ensure safety of persons and property, answer alarms and investigate potential disturbances and/or crime, write reports of daily activities, contact local police when required, answer phones, communicate information to clients before and after normal business hours,

Escort and/or transport clients to specified locations, check and adjust security system, equipment.

References available upon request

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