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Customer Help Desk

Location:
New Delhi, Delhi, India
Salary:
20000
Posted:
November 11, 2018

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Resume:

CURRUCULUM VITAE

Ashu Kumar manjhi

Mail ID: ac7nwk@r.postjobfree.com

Mob-955-***-****/ 959-***-****

ABOUT MYSELF

I am very practical person with an amiable disposition and strong cultural values. I strongly believe in accuracy and precision in whatever I do. I believe I have good communication skills that would provide transparency and productivity in the organization.

EDUCATIONAL QUALIFICATION

10th clear C.B.S.E in the year of 2011

12th clear C.B.S.E in the year of 2013

B.A clear in the year of 2017 (Delhi University)

OTHER QUALIFICATION:-

Knowledge in Computer MS-Excel, MS-Windows, MS-Office and well conversant with Internet.

PERSONAL PROFILE:-

Father’s Name : Harinder kumar manjhi

Address : E-159 vishwash park uttam nager new delhi-59

:

Date of Birth : 16th may 1995.

Marital Status : Married

Languages Known : English, Hindi & Bengali.

Hobbies : Listening Music.

Nationality : Indian.

EXPREANCE:-

Working with Tata sky (PROCESS) Oct, 2015 to Feb, 2017

Designation:-Executive-Operation (2 year)

Key Accomplishments:

Handling customer of service

Meet the Difficulties of customer queries.

Motivating existing customers to use new & upcoming VAs.

Achieving all types of targets.

Handling the GPRS help desk.

Handling the higher escalation calls.

Working with Swavamlamb Hr india Private Limited May 2018

Designation: Spoke Officer.

Key Accomplishments:

Verify customer documents.

Activated customer’s Prepaid new connection.

Prepare daily MIS.

Handling Distributor & Customer queries.

Activation withing TAT.

People Management.

Training to distributor and channel partner.

Escalate any Issue & resolved.

Thanks & Regards,

Ashu kumar manjhi

+91-955*******

+91-959*******

Mail: - ac7nwk@r.postjobfree.com:ac7nwk@r.postjobfree.com



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