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Engineer Quality

Patna, Bihar, India
November 10, 2018

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Faiz Usmani

Phone: +91-969*******/+966**********


~ Quality Assurance ~ Product Audits & Inspections

Proficient in running successful method-oriented Quality Operations and taking initiatives for business excellence through process improvement.


•A competent professional with over 9 years of experience in Production & Manufacturing Operations, Quality Control, Total Quality Management, Lean Manufacturing, Material Inspections and Fabrication Operations across geographies like China, Saudi Arabia and India

•Excellence in applying quality standards to various processes within the business unit; assuring that all newly developed products have represented the maximum quality & reliability

•Hands-on experience in ensuring compliance with quality & safety maintenance guidelines at all stages of various plant processes to achieve cost control and waste reduction

•Comprehensive knowledge of Six Sigma initiatives, ISO Standards, IEC,quality tools & techniques like 7 QC Tools, FMEA, ASTM, UL, SASO, SPC, Kaizen, Poka-Yoke, 5S and SQC

•Skilled in Continuous Improvement, Non-Conformance Report, Total Quality Management, Corrective Action Request, Process Improvement, Lean Manufacturing, Industrial Automation & Control, QC Fabrication and Plant Maintenance activities

•A result-oriented individual with strong analytical, communication, interpersonal & organizational skills


~ Production Planning & Control ~ Quality Assurance ~ Product Audits & Inspections

~ Process Enhancement ~ Mfgn. Operations ~ Compliance Management

~ Continuous Improvement ~ QC Fabrication ~ Team Management


Since Dec’16 with Al-Muhaidib 1st Mission Co. Ltd., Guangzhou, China/ Riyadh, KSA as QC Engineer (Product)

Key Result Areas:

•Performing inspection of various products like Air Cooler, Insect Killer, Water Dispenser, Electric Heater, Mist Fan, Stand Fan, Extension Socket, Vacuum Cleaner, Steam Iron, Heavy Iron, Garment Steamer, Blender and so on

•Extending support in performing high voltage check of all electrical products like insect killer, earth & hypo test of various electrical products

•Monitoring temperature of water at heating & cooling condition; checking power, voltage and current of appliances at rated voltage and frequency

•Contributing in checking diameter & thickness of electrical and non-electrical products and performing inspection of injection molded products

•Resolving customer complaints; preparing various standards and procedures, reviewing engineering specifications and participating in company quality or technical compliance audits for suppliers and factories

•Supervising QA/QC procedures and document control; performing factory evaluation & audit and sending the report to CEO


•Played a key role in improving raw material/ product quality by taking various initiatives

•Cut product replacement cost and increased on-time delivery by using quality improvement approach

•Successfully completed assigned tasks within time and allocated budget

•Steered the implementation of quality initiatives that instilled basic quality philosophies of doing things right the first time

Jan’16- Dec’16 with Samsung Service Centre, Patna as QC Engineer

Key Result Areas:

•Monitored inspection checkpoints of raw material and quality check points of different processes like fine press machine operations, expander machine process, piano process, hair pin, bender machine operations, brazing, dunk test, dehydration, tube bending, TRB, ring sizer and torque meter

Apr’14- Dec’15 with Godrej & Boyce Manufacturing Co. Ltd., Chandigarh as QC Engineer

Key Result Areas:

•Performed NDT activities & inspection of component/assembly while maintaining a systematic & user-friendly documentation system

•Monitored checkpoints of BOM compliance, tightening torque, fan balancing, dry air or nitrogen pressure for leak testing with soap and terminal dead weight pull test

•Analysed the line rejection; maintained ‘5S’ activities and executed Kaizen projects for improving quality of product during in-process

•Contributed in establishing Poka-Yoke in the process

•Conducted analysis of audit inspection report for adequate assurance and ensured internal PPM to achieve zero rejections


Jul’12- Mar’14 with Alessa for Refrigeration and Air-conditioning Company, Riyadh, KSA as Receiving & Maintenance Engineer

•Managed the entire functions of preventive, yearly and Shut down Maintenance of M/Cs of paint shops, Fin Coil, Press Shop, dunk test area, Assembly line, Weld shop and Performance room

•Led the Calibration of Vernier Caliper, Micrometer, Torque Wrench, Elcometer, Gloss Meter, Minolta Chroma meter, temperature, flow level, Pressure transmitter RTD, Thermocouple, Pressure gauge

•Worked on inspection, Raw materials hold and rejects; generated IMRR (incoming material rejection report)

•Implemented the IAR (Improvement action request) given by Auditor

•Executed External audit yearly and internal audit quarterly and sometimes monthly. Released the Monthly and quarterly performance report of receiving area of Quality Control to the management

•Gained knowledge in ISO Standard, Quality tools & technique (7 QC Tools & FMEA),

•ASTM, UL, SASO, SPC and SQC Sample, use of Microsoft dynamic ERP (Axapta 2009) and OEE Calculation of Machines

•Performed Scrap Analysis and its presentation to the management; used the Calculation methods and design principles including Economics Principles.

•Implemented the Seven basic tools of QC, familiar with Acceptance quality level and different

•Prepared Control charts and determined the three to six σ.

•Attended training program of ISO 9001:2008 for Audit; Certified Internal Auditor for ISO 9001:2008

Jan’09- Jun’12 with i9Infocom Pvt. Ltd., Chennai as QC Engineer


•Proficient in Production & Manufacturing, Quality Control, Poka-Yoke Establishment in Process, Inspection and Testing of Incoming Materials, Quality Control Tools, Statistics Process Control, Continuous Improvement, Non-Conformance Report, Total Quality Management, Improvement Action, Supplier Corrective Action, Corrective Action Request, Process Improvement, Lean Manufacturing, OEE Calculation, SMED, Sample Evaluation, IT-Hardware Telecom, Industrial Automation & Control, QC-Fabrication, Plant Maintenance, Kaizen Theory, 5S, Product Inspection, Factory Evaluation and Audit


•GSMm Scrap Analysis & Top Five Major Defect (Fan Hit)


•Bachelor of Engineering in Electronics & Communication from Maulana Azad College of Engineering & Technology, Patna in 2008 with 71%, First Class with Distinction

•XII from Marwari College, Kishanganj, B.I.E.C, Patna in 2001 with 65%

•X from High School, Kishanganj, B.S.E.B, Patna in 1999 with 62%


•Proficient in MS-Office, Outlook, Microsoft Dynamics ERP (Axapta 2009), Programming Language like ‘C’, OSI and TCP/IP Model of Computer Networking


Date of Birth: 10th February 1985 Languages Known: English, Hindi and Urdu

Industry Preference: Manufacturing, Production and Trading Companies Location Preference:Any where in the world and Middle East

Passport Details: R8299486; date of expiry 18/09/2027 Nationality: Indian

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