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Customer Service Sales

Carolina, Puerto Rico
November 09, 2018

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Michelle A. Rosado Coca


Montecillo I

Apartment GC-5

Encantada, Trujillo Alto 00976



To obtain a service oriented position on a well established company where I can apply my current psychology studies at the University of Sacred Heart in Puerto Rico.


University of Sacred Heart

Bachelor’s degree in Psychology.


July 2017 – Present Change Health Care

- Customer Service / Call Center

June 2016 – June 2017 Kelly Services /

-Customer Service / Call Center

February 2016 – March 2017 Victoria Secret / Pink

-Sales Specialist Bras

October 2012 –January 2014 Victoria Secret / Pink

-Sales Associate at Bras and Lingerie

-Sales Associate Pink

October 2015

- Sales Specialist of the month

Tutoring Self Employed

August 2008 - 2010

-develop study plans for students.

-help students in carrying out studies including subjects such as Math, Science, Spanish, English, Social Studies and any other special assignments and/or tasks.

-prepare tests and review completed assignments.

Babysitting Self Employed

August 2008 - 2010

-provide babysitting services as requested by parents.

Clerk Meycy (Office Furniture and Supplies)

June 2007 – September 2007 (Summer Job)

-answer telephone calls from clients and process purchasing orders.

-process invoices for purchases from clients.

-sell office furniture and supplies based on client needs and budgets.

August 2011 – January 2012

Food and Beverage Walt Disney World, Magic Kingdom Cosmic Rays Straight Light Café

-Front of the House

-costumer service


Food and Beverage Walt Disney World, Magic Kingdom

Pinocchi Villaje Hause

-Front of the House


-busing tables


Fully bilingual

Customer service oriented

Strong interpersonal skills

Strong communication skills

Computer literate (ability to operate Microsoft Office Suite products)

Service oriented

Team player

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