Customer Service

Allison Minor

**** ******* **. #*

Bellingham, WA 98229

360-***-**** *******@*****.***

Objective: To obtain employment as a Phone Representative with Itek Energy.

Work History

Front Desk Customer Service:

Provided professional and courteous customer service.

Answered calls and inquiries via multi-line telephone.

Provided information about various programs within the facility.

Security Officer:

Provided reception and handled calls via multi-line telephone.

Dispatched and directed plant employees via multi-channel radio.

Maintained activity log during shift.

Monitored and controlled entry and exit of vehicles and visitors.

Notified and directed Emergency Response Team and local emergency services as needed.

Monitored surveillance cameras for unusual activity.

United States Air Force:

Medical Administration Specialist

Law Enforcement Specialist

Professional Skills:

MS Office Windows, Word

Multi-line Telephone

Personal Attributes:

Professional, Responsible, Reliable, Detail Oriented, Organized.

Experience working the public providing customer service.

Experience working in stressful situations where making quick decisions is vital.

Team Player.

Education:

AAS-Civil Engineering Technology – Bellingham Technical College

Medical Administration Technical School – United States Air Force

Law Enforcement Technical School – United States Air Force

Contact this candidate