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Production Operations Manager

Location:
North Quincy, Massachusetts, United States
Posted:
November 12, 2018

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Resume:

William Donahue

PO Box ***, North Quincy, MA ****1 339-***-**** ac7n9d@r.postjobfree.com

Profile

Multi-faceted professional seeking a new challenge in a progressive organization where my skills and experience can be leveraged toward the growth of the company.

MANAGEMENT & LEADERSHIP

Operations Management for a $44mm branch of a Fortune 100 global communications management company.

Vice President and stakeholder in a $10mm print and mailing firm.

National Sales Manager for a corporate identity and brand management firm.

Owner of two small businesses.

Experienced Sales Executive.

KEY SKILLS

Client Service Management

Competitive Analysis

Sales and Sales Management

Agile Project Management Leading Cross Functional Teams

Critical Thinking

Budgeting

Leadership

Lean Manufacturing Principles

Supply Chain Management

Vendor Management and Contract Negotiation

EHS, Safety, and Facilities Management

Ability to consistently take on expanded responsibilities under pressure

Flexibility and Adaptability

Professional Experience

CLIENT SERVICES MANAGER CONDUENT, LYNNFIELD MA FEBRUARY 2018 – PRESENT

Hybrid position utilizing operations expertise working cross functionally with emphasis on client services and implementation of multi-channel digital processing applications for a wide range of varied clients.

PRODUCTION OPERATIONS MANAGER RRD, BOSTON MA OCTOBER 2012 – DECEMBER 2017

Reporting to Vice President, responsibilities included daily production planning and management of four departments with 27 direct reports in facility judged as facility of the year within RRD US Operations.

Managed 100% on schedule, on budget product delivery.

Implemented outsourcing support program augmenting production capacity.

Managed supply chain for the facility resulting in $480,000 in savings year over year.

Consulted with sales concerning production strategies and timelines.

Participated in national production planning and load balancing achieving client SLA.

CONSULTANT OCTOBER 2010 – OCTOBER 2012

Contractor for RRD production and operations management.

OWNER GRAPHIC MARKETING GROUP, BOSTON, MA & LOS ANGELES, CA DECEMBER 2009 – OCTOBER 2010

Print management, mailing, fulfillment and promotional products company with clients throughout the US.

VICE PRESIDENT, GENERAL MANAGER GRANITE PRESS INC, WESTBORO MA MAY 2000 – DECEMBER 2009

Minority partner in commercial and digital print, fulfillment and mailing firm. Managed all business aspects including banking, legal, supply chain, state and federal reporting, budgeting, payroll, and sales, as well as day to day production operations.

SENIOR SALES EXECUTIVE MERCANTILE IMAGE, WEST BOYLSTON MA 1997 – 2000

Strong individual sales averaging over $2mm per year. Grew sales year over year on average of 22% and championed the development of digital technology bolstering existing capabilities within the company.

DIRECTOR OF SALES IKON, HUDSON MA 1992 – 1997

Managed seven direct reports while maintaining personal sales of $1.6mm per year. The facility averaged 17% year over year growth and 23% in profitability.

SALES AND MARKETING MANAGER WOODBURY & CO, WORCESTER MA 1987 –1992

Managed a staff of 12 sales representatives’ deployed nationally providing corporate identity programs and brand management.

SALES MANAGER/MANAGING EDITOR SIMON & SCHUSTER CUSTOM PUBLISHING, BOSTON MA

SALES REPRESENTATIVE XEROX INDIVIDUALIZED PUBLISHING, BOSTON MA

Education

ASSUMPTION COLLEGE, BA

XEROX PROFESSIONAL SELLING SKILLS I, II, III

XEROX PROFESSIONAL MANAGEMENT SKILLS, LEVEL III



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