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Manager Training

Chennai, Tamil Nadu, India
November 12, 2018

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Desy S. Chacko

***/*, ********* **** ******, Ponmar, Chennai

Cell : 928-***-****, 703*******

E-Mail id :


Qualified and experienced professional with a mix of teaching, technical & managerial expertise of over 19 years with reputed schools as well as organizations. Research-oriented and experienced content developer and academic writer. Credited with more than 4500 SEO articles, 200 technology blogs and 250 product reviews for various industries. Academic writings involved preparation of question banks, 2000 well researched and appropriate answers for online education forums, and module and course content for graduate level education. Being result-focused, handled IT products and technology oriented teaching and learning services and delivered end-to-end cutting-edge technology solutions across e-learning domains, ensuring technology reach across the K-12 sector. With a very client oriented approach towards resolving critical technical issues have achieved the distinction of working with premier organizations and nationalized schools in India with a consistently good client feedback. Experienced in teaching technology and science in schools under CBSE board. Recognized as a valuable teacher and mentor for K-12 students. Comfortable with cultural diversities, and interacting well with cross-functional groups have successfully nurtured team members to achieve goals.



Written large number of technologically sound and customized articles across various domains

Prepared question banks for Management and Engineering Students

Prepared and uploaded quality answers for Biology to help students preparing for various All India competitive exams such as NEET, IIT JEE etc

Key role in implementing world-class technology integrated teaching and learning systems across geographical boundaries.

Marketing & coordinating with teams for user requirements and the actual implementation.

Catalyst to implement and execute projects successfully involving staffing, training and managing deliverable


Varied experience in HTML, DHTML, VB script, MS OFFICE, Lotus 123, DBASEIII+, COBOL.

Skilled in using Windows 98 & above and Linux

Well conversant with use of Web communication tools.


Knowledge Associate (KA) - Subject Matter Expert (SME), DBE Education & HR Consultants Pvt.Ltd. March 2017- November 2017

Committed to developing high quality course content for Time and Stress Management modules of graduate level programs offered by e-learning solution providers. The assignment involved creation of 12 chapters across 6 modules complete with subjective and descriptive questions, references and web links for each chapters, case studies and a complete question bank to help the students.

Subject Matter Expert( Biology), August 2015 -March 2017

Deeply involved in researching and writing quality answers for the various questions uploaded by the students and other agencies for The assignment involved understanding the questions framed, making necessary corrections as per the CBSE/ IGSE/State Board syllabus and be the online forum to provide the right answers for all the questions raised. The process was a big step to help large number of students improve their performance in various competitive exams.

Contractual Content Writer for Surgery Assistance Pvt Ltd. May 2015 -November 2016

Involved in developing and writing a highly research based content for this start-up organization from the healthcare sector. Working towards providing a presence for this start-up on the Google map the content developed is keyword based as per the requirements of the SEO market.

Contractual Content Writer / Editor, -CallidusCloud( India) Pvt. Ltd, 2011 -2015

A freelance content writer, with nearly 4000 articles to the credit. Deeply involved in writing SEO content for marketing automation of leading enterprises across supply chain management, global product development, aerospace engineering, oil and gas, healthcare and IT industries and Data center service providers. Experienced in writing for subjects related to information technology management, Risk and compliance issues, Information security, data center activities as well as various topics under Biological sciences, human entomology, medical conditions, technology management, marketing management, Supply chain, e-commerce and human resource management. Engaged in product descriptions, landing pages and technical writing, creating web content for web sites handling human resources management, recruitment and training

Freelance Content Writer/Developer, 2008 onwards

Writing exclusive website content for number of enterprises across various industries. Experience in creating website content, landing pages for both established industries to start-ups. Involved in writing blogs, product reviews and developing question banks with more than 2000 questions and answers for engineering and management students.

Freelance Resume Writer, 2006 onwards

Trained by a Certified Resume Consultant(CPRW), have developed customized and differential resumes addressing individual needs. Credited with more than 2000 resumes. With a unique talent honed in the fine art of making ‘special resumes’ and hiding sensitive and irrelevant information have catered to diverse audiences across varying levels of management.

Senior faculty Comp.Sc, Kendriya Vidyalaya, Nagpur, 2005 –2006

Conduct Comp.Science classes as per the CBSE syllabus for secondary and higher secondary classes.

Conduct Teachers training program under Edutech for technology integrated teaching techniques

Project Coordinator/ Relationship Manager, Educomp Solutions Ltd, 2003 – 2004

Coordinating with cross-functional groups and internal teams for the Smart Class program- an IT related networking solutions for schools in 8 districts of Tamilnadu.

Close interface with content editing team for defining end-user requirements and quality end product development resulted in successful implementation of Smart Class solutions in schools.

Job profile included

Marketing –

Discussion & presentations with Principals, Correspondents, Directors and Board members. Liasioning with the school authorities and the organization to provide the best solution for technology integration program for the schools,

Designing & Implementation-

Identification of the networking areas, complete implementation of the program,


Selection & Recruitment of school coordinators to ensure smooth functioning of the project in the schools.


Conduct training for the School coordinators in areas of software implementation, dealing with network problems, handling day-to-day teacher queries.

Conduct training session for the entire teaching staff to understand the use of technology integration in the teaching and learning process and in increasing the student’s performance in various subjects.

Provide training on the software.

City Coordinator (Training ), Educomp Datamatics Ltd., 2001- 2003

Coordinating training programs and conducting teachers training under Intel Asia Electronics Inc.’s Intel Teach to the Future Program

Job profile included:

Ensuring quality level training for the teachers, as a part of the global level program for Intel Corp. USA, for technology integration in schools. This training is equivalent to the corporate level training of various multinational companies


Team leader for the Teacher Development training in the city and the neighboring 8(eight) districts.

Coordination of training at various levels of the teacher development program in most of the leading educational institutions in the city and the neighboring districts. Ensuring a high performance level of the team in delivering quality training as well as in meeting targets (180%).

Dealing with training related issues in Coimbatore and its neighboring districts.


Communicate with School management, heads of the institutions & teachingfaculty, successfully covering 200 + schools over eight districts under the program


Conducted training for 4000 teachers in a short span of 1yr and 6 months

Review training sessions.

Review Trainers performance, Conduct training session for the team.

Review teachers performance.

Guide teachers in their secondary level training.

Reporting & coordination

Coordinate with various teams. Team adjudged best in the national level on the basis of performance.

Reporting levels- Regional and National.

Event management

Organize various district level promotional events related to the program

Hands –on-session for the Principals. Open -house sessions for the teachers

Open -House sessions for the principals

Education & Training Coordinator, CMC Ltd., Guwahati, 1990 – 1991

Coordinating the technology education and training programs for the entire Northeast Region of the country

Design, develop and conduct customized training on various software programming courses for the Banking Institutions, Govt. Organizations, Govt. Subsidiaries etc.

Faculty Member for all corporate training (Banking Institutions & Govt. Organizations.)

Team Member in Programming & Implementation of FA System (in COBOL) for Assam State Transport Corporation, Guwahati.

Implementation of Payroll System (Unix & C) for AFC, Guwahati.

Earlier work experience:

Faculty for Science and Computer Science, GJAFS, Gurgaon

Computer faculty, Informatics Computer Systems, Guwahati

Educational Qualification:

Master of Business Management ( operations management), IGNOU, (project report submitted)

DOM (Diploma in Operations Management), IGNOU,

ADIM (Advanced Diploma in Management), IGNOU

Diploma in Computer applications, ECIL BDPS,

Post Graduate Diploma in Computer Application (in house training ),

M.Sc. Botany with specialization in Cytology, Genetics & Plant Breeding, Gauhati University

Personal Information:

Date of Birth: 24 Aug, 1963

Marital Status: Married

Languages known: English, Hindi, Bengali, Assamese, Malayalam


1. Mr. V.V.Murari, Vice President, NITCON Ltd.. New Delhi. ( Past: Branch Manager, ICS. Gauhati)

2. Mr.S.D.Konda, Infotech Manager, Intel Technology, India Pvt. Ltd. ( Past: Senior IT Manager, CMC Ltd. Gauhati)

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