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Manager Sales

Katy, Texas, United States
November 12, 2018

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Alexander Douglas


Houston, Texas USA +1-281-***-****

Native English Language and some Spanish

American citizen with extensive global travel experience


Experienced QHSE Executive, with recent work and projects in Design, Manufacture, Installation and Aftersales support in the Subsea Umbilicals and Flexible (SURF) pipelines industry. Over 25 years’ experience within global major multinational companies such as Flextronics, IBM, AMD. Proven success in delivering a wide range of projects within Quality Management, Health Safety and Environmental, Site and Supplier Audits, Business Development/Sales, Commercial and Financial Management, Project Management, Continuous Improvement (Lean Six Sigma) across two continents: America, Europe with the largest work experience across various USA locations. I am driven, professional, ambitious and focused Manager of People, Projects, Resources and Assets and demonstrated Capability in achieving target objectives whilst leading well motivated teams and cross functional staff to reach their full potential for the benefit of the organisation. I am also a proficient public speaker and a great people person.

Career summary

JDR Subsea and Umbilical Systems USA & Global Ops.

Quality Health Safety and Environmental Manager Sept. 2012 – Present

Minco Technologies Limited, Aerospace Components Manufacturing

Quality Assurance Manager Aug. 2008 – Aug. 2011

Flextronics Austin, Texas

Shop Supervisor Jan. 1993 – Sept. 1999

Texas Soft Water Incorporated Austin, Texas

District QHSSE Manager / Operations Manager Jan. 1994 – Sept. 2008

Education and Certificates

Columbia Southern University, Orange Beach, Alabama, USA 2012

BSc Bachelors in Health and Safety

National Institute of Technology, Wyoming, Michigan, USA 1983

Associate of Applied Science, Business Administration

Certificates and Training

•Working knowledge and application of ISO- 13628 Section 5 – Design and Manufacture of Subsea Umbilicals and Risers

•CDM (Contractor Development and Management) Trained / ISO9001 and ISO14000 awareness training & application

•SEMS Lead Auditor

•Lead Auditor ISO 9001:2015, AS 9100 17025, OSHAS 18001, 14001 and COS-2-02 Houston BVQS Lead Auditor Certificate, Houston Texas, 2016

•Yellow/Green Belt Certification Houston Community College 2013 (Greenbelt In training)

•NEBOSH General Certificate in Occupational Health and Safety

•NEBOSH National Certificate in Environmental Management

•Occupational Health and Safety, Environmental Science (Studies)

Technical Skills/Accomplishment

ISO/API 9001:2008 9100 / HSE 18001 / ISO 17025 / SEMS ANS / API

Certified Lead Auditor in API/ISO, QHSAS and SEMS

BVQS / LRQA Certifications.

Supplier Quality Management – Root cause Analysis and Lessons learnt to close off Non-Conformances

Warranty Management – Ownership of the Global Warranty Process from Project Initiation to Delivery

Personal Interests

Chess Formula 1 Grand Prix Watching American Football Jazz and Motown music

JDR Subsea and Umbilical Systems USA & Global Ops.

Quality Health Safety and Environmental Manager Sept. 2012 – Present

Responsibilities and core achievements

Responsible for the delivery of the global QHSE vision, policy, culture and manage the QHSE and SEMS team with functions in emergency response, crisis management, business continuity systems, and the continuous improvement programs ISO 9001,14001, OHSAS 18001 and SEMS. Assigned to revised safety manuals to enhance overall safety program and all SEMS regulations. Managed and coordinated various contractors to perform all safety related services for the facility and offshore SEMS activities.

•Achieved health and safety programs reduction of Incident and accident to a zero recordable within the first year of employment and is now sustainable.

•Achieved Zero finding within all clients and regulator audits for the past 5 years associated to 9001, 18001, 14001 and SEMS registrars and client process, procedure and criteria’s.

•Achieved direct responsibility for quality product for new and emerging markets.

•Achieved all QHSE and SEMS control objectives complementary to corporate police and goals.

•Chair annual QHSE and SEMS Systems by Management. Ensure adequate staffing of area supporting QHSE and SEMS supporting Operations and Manufacturing.

•Coordinate objectives with production procedure in cooperation with plant manager to maximize product reliability and minimize cost.

•Developed QHSE and SEMS management tools and reports for each department with direct implementation training programs in conjunction with managers and operations.

•Achieved and trained assigned HSE and SEMS Specialist(s).

•Tracks and trends KPIs; coordinates with management to proactively address gaps.

•Assists if needed in all aspects of incident investigation; verifying root cause and confirming recommended corrective and preventative actions are adequate to address findings. Achieved “Zero Accidents” in the employment term by changing culture.

•Developed emergency response systems, policies and procedures to manage emergency situations in house, manufacturing and offshore activities.

Minco Technologies Limited, Aerospace Components Manufacturing

Quality Assurance Manager August 2008 – August 2011

Responsibilities and core achievements:

Corporate responsibilities for leading and further developing robust Quality Assurance, Continuous Improvement and Operations Excellence systems, revising and enhancing processes, procedures and associated KPIs in manufacturing and office environment, coaching, guiding, developing, training and motivating QA and CI teams at Corporate level and site levels.

•Certified Lead Auditor of ANS/ISO/API/OSHA/COSH/SEMS

•Achieved 70% reduction in Customer PPM and non-conformances along with a significant reduction in the cost of poor quality and non-quality associated with customer credits and RMAs.

•Lead teams through all external ISO surveillance audits and recertification’s with no

minor or major non-conformances identified by external BVQ auditors.

•Standardized formats for problem solving, procedures writing and other various forms. Trained teams in using facts and data while addressing issues.

Texas Soft Water Incorporated Austin, Texas http://ww

District QHSSE Manager / Operations Manager Jan. 1994 – Sept. 2008

Responsibility & core achievements:

Senior Operating Executive with full P&L responsibilities for 3 manufacturing facilities with combined revenue of $18 million and over 125 employees.

•Led a 12-person management team responsible for operations materials, manufacturing, engineering, quality, technical programs, human resources, finance, and sales/ marketing.

•Achieved and surpassed all turnaround objectives and returned operations to profitability within 12 months.

•Delivered significant improvements in sales, quality, production, cycle time and cost controls through implementation of advanced operating processes.

•Increased sales from $8.8 million in 1999 to sales of $12 million in 2002

• 70% improvement in operating efficiency, 75% reduction in cycle time, 75% increase in product quality

•Successfully achieved and maintained increase in On-Time-In-Full (OTIF) from 68% to 99.1%.

•Created independent work cells, realized ten-fold improvement in safety, restored credibility with all once lost customers

•Developed major public support through community contacts, directed re-engineering of antiquated equipment.

•Achieved and exceeded Annual Target for incidents frequency, severity and cost reduction

Flextronics Austin, Texas

Shop Supervisor Jan. 1993 – Sept. 1999

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