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Customer Service Social Media

Location:
Lagos, Lagos, Nigeria
Posted:
November 12, 2018

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Resume:

ADENIYI TUNJI MOSES

**, ******* ****** *** ****** Street, Oshodi, Lagos.

Email:ac7n50@r.postjobfree.com

Mobile: 081********.

CAREER OBJECTIVE

Working within a team that tackles major business problems with a dynamic and strategic approach capable of maximizing organizational objectives using an outstanding combination of hard and soft skills.

KEY COMPETENCIES

Social Media Marketing

Customer Service Relationship

Solving Customer Problem and forming New Customer relations

Automobile Marketing

Real Estate Marketing

Driving

Negotiable Skills

Team Management

Microsoft Office Packages

BIO- DATA

Gender: Male

State Of Origin: Osun State

Marital Status: Single

Religion: Christianity

EDUCATION

B.Sc Economics June, 2010

Lagos State University, Ojo Lagos.

Senior School Certificate Examinations ‘O’ Level 2002

Ifedapo Community Comprehensive High School, Ogun State.

CONTINUING EDUCATION

Dip. Business Intelligence & Knowledge Management Systems Alison Certified E-Learning

ACCOMPLISHMENTS

Commended for High turn around ratio of prospects as a Real Estate Digital Marketer where I sold up to 70% property assigned to me through the use of Internet.

Renovation of 7 bedroom duplex into 3 Flats.

Commended for meeting Monthly Sales Target of N2.5million regularly for 7 months consecutively.

Sold Over 15 cars in Automobile Industry

EMPLOYMENT HISTORY

Car Sales Representatives May 2016 – Till Date

Plus Auto Limited.

Key Responsibilities:

Automobile Advertisement.

Generate Leads and closes sales

Build Good Customer relationship

CRM knowledge

Prepare and compile reports for the Month

Create a good Content about product and services.

Make sure the cars advert are exactly what it look like in real life, Such as passing the right message to our prospective clients.

Real Estate Digital Marketing/ Customer Relationship Officer Feb 2014- Feb. 2016

Pacis Multi-Plex Limited

Key Responsibilities:

Maximized the used of social Media for Advert (Paid and free)

Email Marketing Daily.

Dealing with dissatisfied customer to answering phone calls

End - End monitoring of Sales activities in line with business objectives

Customer account management.

Deals Structuring to suit customer’s spending appetite to ensure retainership

Build good customer relationship that could Lead to referrals

Quarterly Reporting/Analysis of Sales trend to top management to aid strategy formulation

Relationship management with assigned High network customers.

Good Communications Skills

AIICO PLC November 2012- January 2014

Direct Marketing Agent

Key Responsibilities:

●Selling insurance products for both individuals and corporate bodies under strict target.

●Draw up marketing Dashboard and monitor marketing activities along the dashboard.

●Weekly reporting of Sales activities within team scope.

●Liaise with existing Clients on Subscribed policies, premiums and requests.

●Process client requests within companies stipulated Turnaround times and Service Level agreements.

REFERENCES

On Request



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