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Manager Lean Six

Walnut, CA
November 11, 2018

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Benjamin Madrigal

Walnut, CA ***** 909-***-****

Continuous Improvement Manager

Lean Six Sigma Improvements Global Performance Management Cost Savings

Innovative and results-driven leader with more than 15 years of experience guiding process improvements and Lean Six Sigma projects for global manufacturing companies. Proven ability to assess performance, collaborate with cross-cultural and cross-functional teams, and implement engineering solutions that deliver on quality assurance goals. Extensive expertise in operations streamlining, cost controls, team management, and partner negotiations. Bilingual in English and Spanish.

Technical Proficiencies: CLSSMBB, Minitab, MS VBA, OsiSoft Pi, NWA, EtQ

Lean Six Sigma & TPS Principles

Manufacturing & Engineering

Operational Processes

Quality Improvements

Project Management

Cost Savings & Reeducations

Troubleshooting Guidance

Staff Development & Coaching

Global Relationship Management

Inbound/Outbound Logistics

Production Planning

Vendor Negotiations


HUHTAMAKI AMERICAS, Los Angeles, CA & Phoenix, AZ 2007 – 2018

Planning, Purchasing, & Warehouse Manager (Paperboard), 2015 – 2018

Direct all warehouse operations, including workflow planning, inbound and outbound logistics, and finished goods shipments to global clients. Recruit, train, coach, and supervise 20 direct reports within Warehousing division, four direct reports in Production Planning & Scheduling, and two within Purchasing department. Coordinate procurement of raw materials, consumables, and MRO components.

Saved organization nearly $140K (a 49% reduction) through negotiating contracts with third-party warehousing partners and integrating Just in Time principles with vendors.

Created closed loop in production planning and customer purchasing processes, identifying changes based on inventory and customer demand to drive 55% reduction in inventory and outdated materials, saving $129K annually.

Continuous Improvement & Quality Manager (Plastics & Paperboard), 2007 – 2015

Integrated Lean Six Sigma and Continuous Improvement principles, reducing operating costs for team while also improving quality controls. Implemented SPC (NWA) technology for Production Process Control and Document & Quality Records Management. Identified and implemented process improvements, spearheading projects in partnership with site leadership. Ensured engagement of all staff by organizing strategies for plant quality control.

Managed Lean Six Sigma Improvement Program for Paperboard facility in LA, generating nearly $500K in savings.

Reduced waste resulting in $233K savings, while also increasing production speeds, through process improvements to Plastic Thermoforming and Offset Printing using Six Sigma methodology (DMAIC).

Optimized machine uptime utilization and procedures with Lean techniques, resulting in $120K savings.

Developed and implemented the Plant MES system integrating 20 work centers to get machine production information using OsiSoft Pi software


Manufacturing Best Practices Manager (Global Quality), 2005 – 2007

Oversaw global operations for team, including defining policies, implementing process improvements, and supervising staff. Established measurable quality control goals for both company as a whole and within unique manufacturing facilities.

Improved response time by 400% (from an average of 20 days to less than 5 days) and designed sustainable policies to ensure retention of rates.

Introduced global Fan In/Fan Out best practices that increased rollout of quality improvement measures and standardized processes across product lines and facilities.

MOTOROLA SPS/ON SEMICONDUCTOR, Phoenix, AZ (Continued) 1998 – 2007

Customer Quality Program Manager (Automotive), 2001 – 2005

Led quality assurance, change management, and new product development for division. Introduced a variety of analysis tools and problem resolution processes to ensure attainment of goals. Customized changes and solutions based on customer needs.

Maintained comprehensive understanding of industry changes and market trends, improving ability to communicate quality measures throughout company.

Semiconductor Assembly Platform Manager, 1998 – 2001

Drove development of global strategic plan for implementation within four sites located throughout the world. Assessed product costs and quality controls, transforming them into actionable strategy and product plans. Collaborated with leadership team on process improvement, five-year roadmaps, and competitive analysis. Set benchmarks for program.

Spearheaded effort to achieve $1 million in annual cost avoidance through effective reutilization procedures.

Directed capacity planning to increase annual revenue by $15 million, as well as oversaw strategic product positioning to grow potential for further revenue increases.

Standardized part configurations for five products, consolidating manufacturing and delivering $500K in savings.

Central and Equipment Engineering Manager (1990 – 1998)

Additional experience as Central & Equipment Engineering Manager at Motorola de Mexico, saving millions of dollars and supervising teams of Green and Black Belts at the manufacturing facility.


Master of Science in Electronic Engineering (Specialty in Semiconductors)

Autonomous University of Guadalajara (in partnership with Stanford University), Guadalajara, Mexico

Bachelor of Science in Electronic Engineering

University of Guadalajara, Guadalajara, Mexico

Certified Lean Six Sigma Master Black Belt, Moresteam/Ohio University, Columbus, OH

Professional Development & Training, ASQ

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