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Management Project

Location:
Johannesburg, Gauteng, South Africa
Posted:
November 08, 2018

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Resume:

Goodness Motloung

PERSONAL DETAILS

NAME : Goodness

SURNAME : Motloung

RESIDENTIAL & : 11204 Kagiso 2, Ext 6,

POSTAL ADDRESS Molopo Crescent

Krugersdorp

1754

MOBILE No. : 074-***-****

Email address : ac7mx6@r.postjobfree.com

IDENTITY No. : 750**********

DATE OF BIRTH : 02 July 1975

HOME LANGUAGE : Southern Sotho

Languages

Speak

Reading

Write

Tswana

Good

Good

Good

Zulu

Good

Good

Good

Xhosa

Good

Good

Good

English

Good

Good

Good

Afrikaans

Fair

Good

Good

PROFICIENCY IN

OTHER LANGUAGES

DEPENDANTS : 02

CRIMINAL OFFENCE : None

HEALTH : Good; Non-smoker

DRIVING LICENCE : Code10 (C1) – 10+ years to date – with travelling & field work experience

AVAILABILITY : IMMEDIATELY

CURRENT TECHNICAL SKILL EXPERIENCE

Name of Company : Conbrako Pty Ltd

Type : In-service Training Practical Experience

Duties : General CNC Machine (Fanuc series) Operator

Knowledge & Competency : Programming, Read Engineering drawings, Use measuring equipments,

Operate Milling & Turning machines, Assemble Heavy material, Safety & Quality

Checks, Machining Components, Attend to emergency of the machines

EDUCATION AND QUALIFICATIONS

CERTIFICATE/DIPLOMA

INSTITUTION

YEAR

COURSE/ SUBJECTS PASSED

CNC Basic Turning Certificate NQF Level 2

CNC Training Technique – MERSTETA Training Provider

2015

- CNC Machining, Monitoring & Operating

- CNC Programming& Machine Tool Setting

- Quality Checks on machine components

- Reading engineering drawings

- Turning

- Fanuc Control – Theory and Practical.

Diploma Business Administration (Project Management) ( Symbol A)

Oxbridge Academy

2013

- Basic Business Communication - Business Practice

- Human Resource Management 1 - Project Management

e-Learner Platinum ICT Computer Certificate

e-Learner ( ICDLS.A

Endorsed by ECDL

Foundation)

2013

-I.T. Basic - Word Processing - Web Browsing & Email

- Files & Folders - Spreadsheets - Drawing & Presentation

Call Centre Certificate

Zaphir Training Solution

2011

-Inbound ( Telephone Etiquette, Communication Skill, Interview, Inbound call centre, Basic and advanced customer services)

-Computer Training ( Intro Ms Windows, Ms Word, Outlook Express, Internet Explorer)

-Outbound ( Sales Training, Cross Selling, Debt Collecting, Negotiation & Assertiveness Skills, Questioning and Listening Skill.)

Grade 12/Senior Certificate

Lompec Commercial School

1995

- Maths, Physical Science, Biology, English, Afrikaans, S-Sotho

OTHER QUALIFICATIONS

CERTIFICATES

INSTITUTION

YEAR

COURSE PASSED

Project Management

TML One

2008

- The Project Management Framework

- The Standard for Project Management of a project

- The Project Management Knowledge Areas:

1.Project Integration Management

2. Project Scope Management,

3. Project Time Management,

4. Project Cost Management;

5. Project Quality Management;

6. Project Human Resource Management;

7. Project Communication Management;

8. Project Risk Management;

9. Project Procurement Management

Administration Programme

Ntsu Consulting

2007

- Office and Reception Management

- Financial Management & Book keeping

- Inventory and Stock Control

- Communication: Non Verbal ; Oral & Written

- Internet and Telephone Etiquettes

- Responsibilities of Administrative Clerks

- Batho Pele Principles

- Building relations with stakeholders

Managing the employment process.

University of South Africa ( UNISA)

2007

-Drawing up advertisements.

-Conducting background checks.

-Building professional rapport.

-Evaluation of information provided in an application forms, cover letters & résumés

Excel – Intermediate & Power Point

V.B.A Labour Consultants

2002

- Intro to PC using Windows 98

- Excel 2000 Worksheets

- Power Point Basics

Basic Computer Literacy Certificate

Lehlasedi School of Computers

2001

-Windows `95,

- Microsoft Word, Microsoft Excel, Intro to PC

I.T SKILLS

- Computer Literate, with knowledge and competency in the following packages:

MS Windows 95-98

MS Word

MS Publisher

MS Power Point

Outlook Express & Internet

MS Office Suite’s 97 – 2007

MS Access

MS Picture Management

MS Excel

Email & Drawing

WORK EXPERIENCE

COMPANY : W.D Olifant Primary School

JOB TITLE : Home Work Assistant (part time)

DUTIES :

Assist school learners(Grade 4-8) with daily home works and other school activities

Monitor, Plan and check that home work given is done

Work closely with Teachers and City Year Project crew, with preparations

Ensure learners attend homework session and records are kept for report back

PERIOD : 06 – 12 / 2015

COMPANY : Computers4Kids e-learner Phuthaditjhaba Training Centre

JOB TITLE : ICT e-learner Facilitator, After care Educator,

General Administrator & Financial Manager

DUTIES :

Train and Facilitate Adult e-learner ICT Computer Course.

Helping Grade R - 7 Learners with school Home works & training ICT computer Skills.

Execute General Administration duties, Collecting of Institution’s monthly fees and general financial Management

Playing a pivotal role in designing the marketing material and Documents of Value for the Training centre.

Liaise and market the Centre to internal and external stakeholders.

Working in close conjunction with parents to maintain and implement a stable work relationship.

Successfully trained accredited e-learner ICT Computer course to more than ten students from 2013 to date.

Actively involved in organising and fund raising activities for implementing the Centre’s events,

PERIOD : 12/2012–12/2014

COMPANY : Third Dimension Call Centre Solutions

JOB TITLE : Inbound Call Centre Agent

DUTIES :

Answer calls and respond to emails

Handle customer inquiries both telephonically and by email

Research required information using available resources

Manage and resolve customer complaints,

Entering new customer data into system and updating existing customer data

Identify and escalate priority issues

Documents all calling information according to standard procedures

Follow up customer calls where necessary

Monitor and deals effectively with all upset customers to angry callers.

Develop and maintain professional relationships with all customers

PERIOD : 01/2011 – 12/2012

COMPANY : Working on Fire (WoF) Programme – Free State Province

JOB TITLE : Provincial Media and Community Liaison Officer

Provincial Supervisor for Teams of Veld Fire Fighters

DUTIES :

Guide, Plan & Implement grassroots Fire Awareness as well as Organize Community projects and events

Handle Projects Financial Management, Budgets Reconciliation & Facilitate Skills Development Community Trainings

Typing, Editing Internal News Letters & Media press releases also secure Media Talk shows & Events Exhibitions

Align activities to company and Advocacy department strategies as well as adhere to a review of fire awareness status quo.

Keeping abreast of company policies, procedures and operating procedures.

Prepare full plan of operation for awareness activities for crews in the province.

Compile a database of key stakeholders, including all regional Fire Protection Associations (F.P.A).

Compile a checklist of Materials & Resources needed for events.

Keep abreast of current affairs by reading, listening / watching local, regional & national media.

Ensure that effective utilization of WoF & Fire wise materials.

Complete a monthly stock control report and request for additional materials as required.

Monitoring & Evaluation of projects as well as make Teams Base Visits around the Province

Worked extremely well in organising and implementing more than 16 funded community projects and campaigns for 2008/9 and 2009/10 financial years consecutively.

Manage the performance management function of Teams Providing management and support to up to 300 members of staff and motivating them towards the achievement of optimum service delivery standards to facilitate customer satisfaction and maximum revenue generation

PERIOD : 02/2008 – 02/2010

COMPANY : Tshiya Education Resource Centre ( Former College of Education)

JOB TITLE : Telecommunication / Switchboard Operator

General Administrator & Centre Director’s Secretary

DUTIES :

Execute Administration Duties: Data capturing, Filing, Faxing, and switchboard operating

Delivering mail, Stock taking, Type/Compile Memorandums and Presentations.

Communicate meeting; Maintaining Diary and Manage appointments times, dates and venues for meetings.

Verify Information provided; Taking Minutes; Making copies; Allocating venues for Workshops, Monitoring Budget & Managing leave forms.

Responsible to handle confidential documents of value and data.

Successfully delivered a good professional telephone etiquettes and customer service.

Liaise and coordinate with Telkom technicians for servicing and installation of telephones in offices

Working in close conjunction with key client representatives & external professional stake holders to develop marketing strategies

PERIOD : 01/2002 – 02/2008

OBJECTIVES

-Looking forward to start a new challenging full-time career, within work positions in the Sectors, where I would pursue a career in a direction, which enables me to meet my competencies, capabilities, skills, education and experience

-Eager to grow and develop within the company as well as maintaining the adherence to standard operating procedures and policies.

-Prepared to resume duties Immediately, Re-locate and do not mind executing additional responsibilities as and when requested

PROFESSIONAL PROFILE

-An enthusiastic, results-driven Professional, with extensive administration, customer orientation, media, community and project management experience within the cooperative and business sector.

-A competent strategist, quick to grasp new ideas and capable of creative solutions to problems, developing innovative plans, and activities designed to facilitate competitive growth.

-Possesses excellent interpersonal communication, negotiation and I.C.T skills.

-Ability to influence decisions and to develop positive relationships both internally and externally.

-Possess a calm, controlled and flexible personality

PROFESSIONAL DEVELOPMENT

- Business Administration Project Management

- Effective Man Management - Marketing Management

- Presentation & Communication Skills

-Leadership & Supervisory Skill - Technical Skill

- Finance for Non-financial Managers

-E-learner ICT Training - Tel & Internet etiquettes

REFERENCES

INITIALS & SURNAME

CAPACITY

CONTACT NUMBERS

1.S Vundla (Mr)

Head of Centre - CNC Training Technique

084-*******

2. L. Gasho (Ms)

Educator – W.D Oliphant Prrimary School

011-*******

3. S.B Chirwa (Mr.)

Shift Manager – Third Dimension Call Centre Solutions

011-***-**** / 073-***-****



Contact this candidate