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Quality Electrical Engineer

Birmingham, Alabama, United States
65,000 - 70,000
November 07, 2018

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Shaquille Irvin Giles

Phone: 334-***-**** Address: 7920 Copperfield Dr. Montgomery, AL 36117



Auburn University Main Campus (Auburn, Alabama)

Bachelors of Science in Electrical Engineering

Graduation Date: August 01, 2015


Hyundai MOBIS Alabama, LLC (Montgomery, AL)

Quality Assurance Senior Specialist (Information & Improvement): April 2018 – Current

Quality Inspections

oManaged and maintained the Company’s quality inspection and product release programs for incoming and in-process materials and components, processes and finished goods to ensure they met OEM requirements.

oAchieved Quality compliance objectives and ensured that targets were met which improved the QA depts output performance compared to the previous year.

oAssessed the product specifications of the company and its suppliers by comparing with OEM (Hyundai Motor Manufacturing Alabama) standards to maintain OEM compliance.

oSolidified product quality by completing product, company, system, compliance, and surveillance audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs, and manufacturing and training methods.

oProvided final approval for claim responsibility related to non-conforming materials which ultimately decreased quality costs for the department by 20% in 2018.

Quality Improvement Reports (QIR)

oMaintained quality database with all relevant documents for QIR’s issued by HMMA which served as supporting data in payment negotiations regarding reclaims from external suppliers.

oRestructured quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures thereby resulted in better products for OEM

oMeasured compliance with the customer requirements, quality policy, company standards, regulatory and external standards. Collaborated with suppliers to determine root cause and countermeasures and evaluate (8D - 5Why) to recoup higher quality parts from our suppliers

oIsolated negative trends and made recommendations suppliers to prevent issues from reaching final customer which saved company from OEM downtime penalties.

oAccountable for utilizing innovation and continuous improvement process strategy, including consultation to staff and leadership and implementing solutions within and across claims management; Was rewarded “Most Outstanding Team Member” and sent to Korea


oRegularly scheduled meetings with Korea HQ and CKD suppliers to discuss quality status and New EO Implementation which increased our supplier response rate by 25% for CKD claims in the company.

oManaged cross-functional team to increase departmental knowledge and awareness with Quality Control to analyze assembly line processes, stay informed of implemented line/process changes, and work jointly on PFMEA/Control Plans to improve quality issues

oDecreased the likelihood of recalls and campaigns by organizing dealership investigations with OEM and suppliers to evaluate quality issues in the field saving the company thousands of dollars


oPerformed internal and supplier process audits to ensure production process is followed correctly and assure our production process is meeting all OEM criteria.

oImplemented measures to improve inspection methods, equipment/tool performance, product quality, efficiency and morale which benefited TMs and management.

oDirected and coordinated activities of the team engaged in quality functions – including inspection, analysis and training. Ex. ISO/TS 16949 Certification

Supervised walk-backs and yard sweeps at OEM to contain quality issues before reaching customer (Quality Campaign)

Quality Assurance Specialist (Information & Improvement): September 2015 – April 2018

Daily analysis of Repair Orders claimed to OEM (Hyundai Motor Manufacturing Alabama)

oIdentified/Investigated trends

oAnalyzed daily claims received from OEM; determined claims origin and responsibility to assign claim cost burden

oMaintained customer/supplier compliant database

Quality Improvement Reports (QIR)

oMaintained quality database with all relevant documents for QIR’s issued by HMMA

oDetermined responsible party for each QIR

oWorked with suppliers to determine root cause and countermeasures and evaluated 8D-5 Why reports

oUtilized Quality Management System (QMS) to create, maintain, and approve supplier QIR’s.


oRegularly scheduled meetings with Korea HQ and CKD suppliers to discuss quality status

oPrepare and submit PPAP documentation to customer for approval; ISIR implementation

oDealership investigation with OEM and suppliers to evaluate quality issues in the field.

End of the month Field Claim Analysis (Reclaim and Budget Management)

oCompared/analyzed previous month to current month

oSorted claim data (from OEM) and determine which claims should be accepted/rejected

oNegotiated burden ratio with suppliers using established claim database

oDistributed monthly field claims to suppliers and analyzed supplier’s objections

oCreated monthly field claim summary report for Accounting Department/CEO

AT&T – Montgomery, AL

Student Technical Intern – Full Time (Spring 2014)

Created Project Work Orders

Created Reports for National Joint Utility Notification System Services

Inspected Fiber to Business and Fiber to Premise Work Orders

Created Work Orders using BST CAD

Inspected multiple cell tower constructions and startups

AT&T – Montgomery, AL

Temporary Outside Plant Technician – Full Time (Summer 2013)

Completed Training for Project Light-Speed: Conditioning outside plant to upgrade with fiber

Automation Personnel Temporary Services – Pelham, Alabama

Alabama Wire – Full Time (Summer 2013)

Operated Welding Machines and Forklift for Galvanized Steel and Aluminum for Production.

Birmingham Water Works Board – Birmingham, Alabama

Ambassadors in Training Program – Summer 2010

Educated the community on detecting household leaks

Cleaned city parks to prevent watershed

Birmingham Water Works Board – Birmingham, Alabama

Intern through Executive High School Internship Program - Part-time (Fall of 2009)

Interned with PE Electrical Engineer where I learned about the types of circuits that the company used in the plants to control water pumps and other equipment.

Interned in the IT department where I installed operating systems on company computers and serviced employee desktops and I/O Devices.


Training: Villanova Six Sigma Green Belt Course Completion, MOBIS Most Outstanding Employee Training – Seoul, South Korea, Korean Culture Training, Career Technical Program Completer, Completed AT&T Project Light Speed Training

Computer literacy: IBM/PC and Apple Macintosh systems, Windows OS, Microsoft Office Professional package (Word, Excel, PowerPoint, Publisher, Access), MATLAB, Adobe, SAP System, Quality Management System (QMS), Manufacturing Execution System (MES), VAATZ, Web Parts Catalogue (WPC), E-accounting, EDIMS (Drawing Manager), Quality Voice of the Customer (QVOC), BST CAD Experience, Java, C++

Business Systems knowledge: typing (approx. 45 wpm), FAX machines, and photocopiers

Achievements and Involvements

Passed AT&T Basic Electricity Test

National Society of Black Engineers (NSBE) – Auburn University

Academic Excellence Program

Achievement Scholarship (Auburn University)

National Science Foundation Scholarship (Auburn University)

Alabama Power Foundation Award

American Association of Blacks and Energy Scholarship

Provost Leadership Undergraduate Scholarship (Energen)

Greater Birmingham Auburn Club Merit Award


Daryl O Perkins

Master Solutions LLC: Founder and President

Political and Government Affairs Consultant

Phone: 205-***-****

Jimmy Conner

AT&T Area Manager OSP PLNG & ENG

Phone: 334-***-****

Alternate: 334-***-****

Yasmin Grisby

Mobis Alabama LLC

Quality Assurance Information Specialist

Phone: 334-***-****

Elice Jackson Jr.

Product Process Improvement Engineer

BMW Manufacturing Co. LLC

Phone: 205-***-****

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