Sign in

Microsoft Office Quality

San Antonio, Texas, United States
November 07, 2018

Contact this candidate


Richard Chavez, Jr.

San Antonio, TX ***** • • 210-***-****

Operational Leader

Diligent and agile leadership professional with over 15 years of comprehensive experience sustaining business success, forging productive teams, developing process improvements, and meeting key performance indicators. Innovative and results driven with a proficiency for quickly understanding new information and technologies. Refined ability to identify opportunities, analyze deficiencies, and develop solutions, translatable to any high-demand environment. Areas of Expertise:

• Change Management

• Internal Audits

• Quality Control

• Production Workflow

• Process Design Improvements

• Cost Containment & Reduction

• Lean Manufacturing

• Safety / Incident Reduction

• Staff Leadership & Development

• Advanced Microsoft Office XP


Toyota Motor Manufacturing – San Antonio, TX

Group Leader, 11/2009 – Present

Direct operational efficiency to ensure quality assurance, safety measures, and productivity in alignment with targeted objectives. Develop, recommend, and implement strategic company goals. Reduce inefficiencies through production flow efforts and lean manufacturing processes. Managed 5 first-line supervisors and 20 team members to influence the achievement of key performance indicators (KPI’s) in safety, cost containment, productivity, quality, and versatility. Ensure compliance with safety regulations and mentor team members to influence professional development and job satisfaction. Key Contributions:

Implemented daily audit requirements that completely eradicated a 23% safety incident rating.

Spearheaded 12% annual savings for the last five years through improved work instruction directives that reduced man power and increased process flow.

Exceeded key performance indicator quality goals by 14% year over year by establishing new employee training and tracking initiatives.

Team Leader, 10/2005 – 11/2009

Managed day-to-day team operations to meet company goals and sustain business success. Oversaw the development and performance management of seven team members while concurrently meeting key performance indicators. Generated daily rotations and schedules to control overtime, versatility, and profitability. Remained knowledgeable of “Just in Time” manufacturing and “Job Instruction Training” efforts. Collaborated in quality working groups to contribute to the development and achievement of company goals.

Key Contributions:

Introduced line slide tools to eliminate walk-time to process and increased productivity by 50%.

Surpassed cost containment goals by 18% after implementing weekly meetings that produced increased team knowledge of cost objectives.

Developed a static trading area to expand team member skills that generated an 89% increase in team versatility. Additional experience as Key Holder/Supervisor for Burlington Coat Factory, San Antonio, TX Team Leader for Target, San Antonio, TX


Diploma, Multilingual Studies

Brackenridge High School, San Antonio, TX

Project Management-Lean Process Certified (PM-LPC) Executive Management Certified (EMC)

Six Sigma Champion Certified (SSCC)

Six Sigma Green Belt Certified (SSGBC)

Six Sigma Lean Black Belt Professional (LBBP)

Management and Strategy Institute, Downingtown, PA

Contact this candidate