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Administrative Assistant Customer Service

Clarksville, Tennessee, United States
November 07, 2018

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Pamela Pommier

Administrative Assistant

Clarksville, TN 37042


I am seeking an opportunity where I can apply my skill sets to the benefit of my employer and contribute in a positive manner. In my most recent position as a Billing Specialist I created processes and spreadsheets which resulted in a more efficient operation.

Billing Specialist

Dialysis Clinic Inc.

Responsibilities include verifying and processing treatment flowsheets for 21 clinics. Checking sheets against unbilled reports to insure accuracy and logged errors as found. Adhering to all HIPAA and compliance guidelines. Verifying all days are completely billed along with Labs and Oral Medications. Keying adjustments and deletions when necessary. Training new billers and balanced totals for mandatory monthly closings. 50% of my clinics were using Electronic Medical Records.

Agent Administrative Secretary

Lexon Surety Group

Processed new business, renewal applications, billing, customer service and data entry. Greeted visitors and answering a multi line switchboard. Administrative duties included filing, scanning, typing correspondence, arranging travel, bulk mailings and invoicing.

Receptionist/Administrative Assistant

BMC Neurologic Associates

Provided administrative support to physicians and management. Completed physicians reports and maintained schedules, handled all collections and processed insurance payments. Checked in patients, updated demographic sheets, verified insurance, collected co-payments and answered phones. Accounts Receivable Administrator

Classic Landscapes, Ltd.

Handled all in Accounts Receivables and assisted in Accounts Payable. Provided Administrative support including department mailings, typing quotes, invoice accuracy and designing promotional pieces. Scheduled landscape workers and when necessary snow plow employees. Answered phones and helped in collections. Receptionist/Administrative Assistant

Americall Corporation

Answered a multi line switchboard and provided support to executive personnel. Made travel arrangements, took minutes in corporate meetings and assisted the sales team with word and graphic presentations. Assisted in the Human Resource Department with scheduling, benefits and payroll. College of Dupage

Associate Degree in Business Management

*GPA 3.8

The School of the Art Institute of Chicago

Bachelor Degree in Fine Art

*GPA 4.0

Proficient in Microsoft Office including Excel, Word, Outlook, Powerpoint and Access, Darwin Direct, Medical Manager, Lytec and Quickbooks.


2013 - 2018

2011 - 2013

2005 - 2011

2003 - 2005

1994 - 2003



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