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Manager Customer Service

Johannesburg, Gauteng, South Africa
November 07, 2018

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Personal information

Surname : Masangu

Name : Nomhle Marcia

Title : Miss

Date of Birth : 05 July 1986

ID Number : 860-***-**** 083

Marital Status : Single

Gender : Female

Postal address : 496 skosana section

Vilakazi Street



Contact No : 071-***-****

E-Mail Address :

Home Language : IsiZulu

Nationality : South African

Health : Excellent

Criminal Record : None

Educational Qualification

School Name : Thuto Lesedi Secondary School

Highest Grade Passed : Grade 12 with Subject Certificate

Year : 2004

Subjects Passed : English, IsiZulu, Accounting, Typing & Economics


Speak: English (Good), South Sotho (Fair), Ndebele (Fair), Xhosa (Fair), IsiZulu (Fair)

Read: English (Good), South Sotho (Fair), Ndebele (Fair), IsiZulu (Good)

Write: English (Fair), IsiZulu (Good)

Careers History

Work Experience

Part-time: Collector & Binder at Boksburg Printer for casual work for 1 year (2011)

Casual at Mc’Donalds (Bokburg) – May 2008 to December 2008

Customer Service at Azande dot com Internet Cafe (Katlehong) 2014 (1 year)

Admin Assistant at Khula Connect Internet Cafe (Katlehong) March 2015 to June 2015


Casual Cashier at Makro alberton 3Months Contract ended

Skills gained during career

Ms Office Computer incusive of:

Ms Word

Ms Excel

Ms PowerPoint

Ms Outlook

Identifying potential sales leads and referring them to colleagues

Undertaking till balancing & Administration activities in an efficient manner

Helping to resolve customer complaints

Balancing in the till with receipts

Key skills and competencies

Enjoy working with figures

Engaging in continuos learning in order to broaden knowledge and experience

Able to remain calm and relaxed under pressure

Highly focused on providing customers with good experience.

Prizes & awards

Certificate of excellence for outstanding performance in Typing (Grade 11) 2003


1.Mr. J. Mkhavhela – Sales Rep of the Boksburg Prrinters, Tell: 011 917 – 9880 / 083-***-****

2.Mrs. Rose – Manager of the Mc’Donalds (boksbur) Cell: 073-***-****

3.Mr. Matake Motloung – Owner of the Azande dot com internet cafe (Katlehong) Cell:082*******

4.Mr. Zakes Mavimbela – Manager of khula connect internet cafe (Katlehong) Cell: 071-***-****

5.Miss. Nobuntu – Manager at Makro alberton . Contact no: 074*******

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