Anthony G. Caserta

Freehold,New Jersey *****

ac7mgz@r.postjobfree.com 732-***-****

Pharmacist / Pharmacy Management

Accomplished and intuitive pharmacy manager with extensive expertise and repeated success in leading chain-based pharmacy operations across the tristate area and providing cutting-edge business solutions. Customer-centric professional orchestrating strategic initiatives to streamline pharmaceutical processes and programs to maximize revenue and profitability in compelling environments. A revered pharmacy preceptor mentoring pharmacists and training of pharmacy technicians. Skilled team leader capable of securing new business and building solid relationships.

Areas of Expertise

• Multi-site Leadership

•Operations Management

• Continues Process Improvement

• Customer Relationship Management

• Program Coordination and Execution

• Inventory Management

• Profit / Revenue Growth Initiatives

• Regulations/Policies Adherence

• Team Building and Leadership

• Business Planning

Professional Experience

Rite Aid Corporation, Previous - Store 10573 N.Y. Present - 01796 Tinton Falls, NJ

PHARMACIST MANAGER/CLINICAL PHARMACIST ( 2012 to Present)

Amplified sales by 50% though implementing business growth programs, proactive marketing strategies, and excellent client targeted services.

Lead retail pharmacy services by setting performance targets, developing and implementing processes and systems, and evaluating the progress towards achievement of these targets using key process indicators. Oversee routine activities, including dispensing medicines, recruiting and training staff, maintaining inventory, liaising with suppliers, and resolving patient inquires to ensure seamless pharmacy-centered care thought the health-illness continuum. Provide patient consultation, monitor tracking and reporting systems, and implement improvement to pharmacy functions. Review, revise, and assure compliance with departmental and organizational policies and procedures, federal and state laws, and accrediting bodies standards.

Selected Contributions:

Achieved consistently high levels of performance excellence by mentoring, training and developing a cross-functional team of pharmacy personnel.

Improved Medication Therapy Management and Point of Care Services year over year by focusing on customer needs and satisfaction and use of best practices and prompt communications with physicians.

Promote operational efficiency through use of state-of-the-art computer-based tools such as Workforce Management, McKesson Connect, Courtesy Refill Operations and Central Fill Programs.

Maintained Inventory goals, Ensure integrity of medication tracking and reporting, including Narcotic & Controlled Drug perpetual inventory.

ADDITIONAL EXPERIENCE

Alleon Pharmacy - Brooklyn, NY

President and Chief Operating Officer (1997-2012)

Built high performance organization and teams by aligning decision making with strategic goals, resulting in happy and hardworking employees emotionally vested in success of the organization.

Directed all operations of a multiple pharmacy stores network with oversize of strategic planning, business development, and conflict management. Established and maintained operating standards,regulatory compliance, and total quality management while maintaining a current level of knowledge, industry-related trends, and compliance standards to ensure a cohesive structure within the organization. Implemented operational strategies, communicated policies to staff, and ensured attainment of corporate goals while managing finances and human resources.

Selected Contributions:

Refined organizational structure to consolidate, streamline, and delineate necessary functions through development of creative workflow models.

Implemented Pharmacy Preceptor Program in pharmacies in collaboration with the Arnold & Marie Schwartz College Of Pharmacy (LIU)

Augmented sales by 70% after acquisition of the business through introduction of efficient and cost-effective growth programs, frequent store visits, and close supervision of the staff.

Strengthened reputation of community pharmacies and customer loyalty programs by creating pharmacy consultation teams to review patient profiles.

Recommended improvement of drug protocols through MTM Services and Immunizations Programs.

Maintained a service excellence and healing culture with high expectations for positive patient experiences.

Education & Credentials

Education & Licensure

Bachelor of Science in Pharmacy - St. John’s University, College of Pharmacy, NY

Licensed Pharmacist - New York State (# 36001) and State of New Jersey (# 28RJ04041)

Licensed Pharmacy Immunizer - American Pharmacists Association (APhA), Pharmacy-Based Immunization Program

Professional Development

Retail Community Pharmacy Preceptor @ Arnold & Marie Schwartz College Of Pharmacy

Study of Herbal Remedies - Clayton School of Herbology

HIPPAA Privacy Officer - Multi-site Pharmacy

Affiliations

Vice President & Chairman of PBM Contracts, EPSPS

Member, Pharmacists Society of the State of New York

Member, National Community Pharmacists Association

Computer Skills

Microsoft Office Suite (Word, Excel, PowerPoint); Microsoft Outlook Web Application; QS1 RX Systems; Core RX Systems & POS; HBS Pharmacy Systems; Nex-Gen; Windows; Mac OS Operating Systems

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