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Project Manager Management

Laguna Woods, California, United States
November 06, 2018

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RHENNIE VILORIA, MBA, PMP, ITIL V* Mobile 661-***-**** Program/Project Management/Software Development/IT Operations Management

• Over 20 years of IT consulting, program/project management and business analysis experience in all phases of software development life cycle (SDLC) using waterfall, agile/ scrum or hybrid methodology from ground-up.

• 10 years of experience with Scrum Master responsibilities.

• Hands-on experience with JIRA, Clarity.

• Managed projects across industries: Education, Banking, Manufacturing, Utility, Retail, Software, Oil, Transport, Airlines, Insurance, Govt, Health care, Real Estate, Pharma.

• PMP Instructor for 10 years. ITIL instructor for 8 years.

• Adjunct Instructor at UCI teaching Project Management, Risk Management. PROFESSIONAL EXPERIENCE

Softweb Consulting Jan 2009- Present

Program/Project Manager

• Managing, coaching and leading the team (project managers, software developers, business analysts, graphic designers, customers and vendors) in successfully achieving the project deliverables within the approved budget, schedule and quality specs from initiating to closing.

• Monitoring and reporting project performance, variances, root causes and project forecasts to the stakeholders and aggressively influencing the factors that affect variances.

• Critically analyzing, designing and ensuring that the best practices in software development, program and project management are followed and contributes to continuous improvement.

• Critically balancing the scope, schedule, cost, quality, risks and resources to successfully complete the project while managing stakeholders expectations.

• Led multiple web development including eCommerce and interactive marketing projects.

• Managed and led the team in the development of USC Online learning system which is being used globally.

• Led web development projects in compliances with American Disability Act.

• Project Management Professional Trainer for PMI Registered Education Partners. Countrywide Financials / Bank of America, Westlake Village, CA Jul 2008- Jan 2009 Business Analyst

• Developed CBA (Cost Benefit Analysis) model for a project worth more than $50 Million.

• Identified complex business requirements, conducted data gathering and analysis, created and refined BRD (Business Requirements Document), use cases, integration mapping and articulated information into process flows.

• Coordinated with different functional units to define and control requirements.

• Facilitated issue/conflict resolution.

ACT Litigation Services (e-Discovery), Valencia, CA Jun 2007 to July 2008 Senior Tech

• Analyzed and manipulated data on SQL databases, query, troubleshoot and corrected errors during data processing.

• Responsible for manipulating data security on Lotus Notes that was used for litigation.

• Defined elements for a third party software that displayed hidden data on Lotus notes.

• Monitored consistency in process and on time delivery of projects. Softweb Consulting March 2001- 2007

Project Manager/Business Analyst

• Managed, led, and coached project managers, developers, business analysts, and vendors to ensure successful delivery and smooth implementation of distributed projects.

• Designed and implemented the SDLC Project Management Tool based on CMMI and Lean Six Sigma resulting in 30% process improvement for sales/proposal generation, 60% reduction in application issues and 200% increase in company’s net profit.

• Lotus Notes Trainer.

IBM Feb 1998-March 2001

Sr Tech, Project Manager/Business Analyst/ PreSales Support

• Conducted regular technical product presentations and training to IBM Business partners and clients.

• Managed software development, infrastructure, integration, migration, and e-Learning projects including vendor management.

• Developed project management plan, RFPs, proposal, business and technical requirements, contingency plan, managed and negotiated project scope, defined resource requirements, delegated tasks, managed SDLC and PMLC deliverables, controlled project schedules and variances and effectively communicated status to the stakeholders.

• Worked as a part time Lotus Notes instructor in Asia Pacific College (IBM University) June 2001-2002 and to IBM Authorized Education Centers (2001- 2003). Colliers International Feb 1996- Feb 1998

IT Operations Manager, IT Trainer for Asia

• Implemented security policies. Managed the internet, LAN, PC, help desk and applications.

• Wrote manuals and conducted regular computer training within Asia Pacific Region. Education

Executive MBA 2010 – University of Southern California Bachelor of Science in Computer Engineering 1991 Polytechnic University of the Philippines College of the Canyons, Valencia CA, Marketing & Business Class August 2007- May 2008 Completed 41 hours of Project Management Class from a PMI REP in Santa Ana, CA PMP- Project Management Professional PMI 2007– present ITIL V3 Foundation Certified (2009)

Area of Expertise

• PMP Methodology

• PMO Setup and


• Six Sigma, DMAIC

• Change Management

• Risk Management

• Quality Assurance

• Word, Excel,

Powerpoint, Visio

• MS Projects, Clarity,


• Earned Value Management

• Supply Chain processes

• Strategic Planning

• Sarbanes Oxley, COBIT, ITIL

• Scheduling Management

• Software Development Life


• Vendor Management

• Business Analysis

• Social Media/Digital Marketing

• Mobile App/iOS/Android

• Web-based apps

• UX User Experience

• Agile, Iterative, Waterfall,

Kanban, Scrum, Hybrid

• UML, Use Case, Diagrams

• Test Plan/Test Cases

• Software as a Service

• eCommerce

• eLearning System

• OPM3

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