Lori A. Andrews
ac7mgl@r.postjobfree.com
Professional Profile
Experienced professional with over 6 years of Work for Home/Front Desk/Accounts Payable/Administration experience. Honest, dedicated, Analytical and detail-oriented individual with excellent problem-solving capabilities. Seeking a position where I can utilize my skills to benefit a company.
Skills
General Office skills, including data entry, ten-key by touch, typing, sorting & filing
Strong MS Word, Excel and PowerPoint skills
Skilled in SAP, Oracle, Servigistics and MRPS
Attention to detail, multi-task and organizational skills
Excellent customer service & professional etiquette skills
Experience
Asurion 2018-Present
Customer Service Representative
●Responsible for directing calls
●Taking claims
●Troubleshooting
EEI Manufacturing 2017-2018
Planner/Material Coordinator
●Responsible for planning production inventory requirements to support production work order requirements
●Knowledge of production processes, quality control, costs and other techniques for maximizing the manufacture and distribution of goods
●Utilized EPR system to auto-generate work orders
Honeywell 2010-2017
Technical Services/Customer Service
●Developed and maintained Systematic Cycle Counting/Audit processes for inventory
●Responsible for reviewing demand in SAP to set-up initial Kanban Size
●Responsible for monitoring production requirements
●Used root cause analysis problem-solving tools to ensure timely shipments
●Managed multiple projects with minimal supervision
Hamilton Sundstrand 2000-2009
Secretary/Office Manager
Answering calls, taking messages and handling correspondence
Maintaining diaries and arranging appointments and travel
Typing, preparing and collating reports
Filing
Organizing and servicing meetings (producing agendas and taking minutes)
Managing databases
Implementing new procedures and administrative systems
Liaising with relevant organizations and clients
Coordinating & distribution of mail
Logging or processing bills or expenses
Acting as a receptionist and/or meeting and greeting clients
Education
AS in Secretarial Science
Holyoke Community College