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Sales Quality

Hollywood, FL
November 06, 2018

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Miramar, FL ***** 954-***-****


Competitive Healthcare Industry Sales and Business Development Professional with diverse experience in Business-to- Business Consultative Sales marketing to hospitals, physicians, pharmacies/retail, managed care, and related healthcare organizations. In-depth technical knowledge of pharmaceutical Rx, OTC and Nutraceuticals in therapeutic areas including Cardiovascular, Nephrology, Internal Medicine, Endocrinology, Neurology, and Gastroenterology. Strong health education abilities that promote trust, loyalty and respect. Other strengths encompass:

Business Development/Territory Management Expanding Market Share Account Development & Retention

Customer Relationship Management (CRM) Product Positioning/Launch Providing Total Quality Service

Identifying ROI Opportunities/Market Planning Goal Attainment and Revenue Growth Closing/Negotiation Skills

Evidenced-Based Discussions to Sell Products Brand Recognition/Acceptance Strategic Alliances/Partnerships Highly respected, credible and well-known in the competitive medical community with a strategic network of relationships and contacts. Outstanding written/verbal communications and presentation experience. Flexible, responsive, and customer focused with proven successful ability to interact with and build productive relationships with physicians, key decision-makers, executives, management, and clients. Adept at analyzing business conditions, market/industry trends, competitive influence and demographic factors to forecast sales and identify opportunities for business growth. Bilingual: Fluent in English and Spanish. PROFESSIONAL EXPERIENCE


Account Manager

Hired by this startup manufacturer accountable for sales and marketing of Blow-Fill-Seal (BFS) Private Label services including liquid and semi-solid Rx, OTC and Nutraceutical formulations to physicians, pharmacies, weight loss clinics, wellness centers. Emphasis on new business development, marketing/growth initiatives, direct market penetration, account management, and strategic relationships to facilitate overall growth of the company.

Educate physicians (orthopedists, neurologists, internal medicine/primary care, dermatologists, ophthalmologists, gastroenterologists, urologists, podiatrists, cosmetic surgeons etc.), on private label products/services and new delivery systems.

Identify pharmacy needs and emphasized product benefits for enhancing patient care to facilitate sales.

Personally opened over 50 accounts by actively prospecting for new customers, effectively prioritizing leads, and working with existing accounts to expand business and obtain referrals.

Ensure a persistent and positive business relationship with accounts leveraging product expertise and exceptional territory management initiatives.

Utilize extensive medical knowledge to identify potential opportunities within existing client accounts resulting in increasing utilization and revenues. Maximize penetration opportunities by providing promotional items and product solutions.

Use consultative selling techniques to identify solutions to meet customer needs. Deliver clinically-supported sales presentations, negotiated transactions and provide ongoing client support vital to optimizing customer satisfaction and retention.

Keep clients informed of current product developments, new products in the market, and serve as a continual resource.

Increased average monthly sales volume each month by continuously strengthening business relations.

Received monthly bonus awards for exceeding sales quotas. Ranked in the top 15% of the sales representatives in the company. TEVA PHARMACEUTICALS (FORMERLY ACTAVIS & WATSON) DAVIE, FL 10/2012 - 02/2018

Quality Control Microbiologist

Performed microbial testing for incoming raw materials, stability samples and finished products in a state-of-the-art pharmaceutical manufacturing site and an FDA regulated cGMP environment. Duties included, quality assurance, formulation development, investigations, and reporting.

Prepared and executed test validation protocols of new raw materials and new product launch for FDA submissions. Products included sterile inhalation and ophthalmic products, treated respiratory conditions such as asthma and chronic obstructive pulmonary disease.

Wrote experimental protocols, validation criteria and reports and developed and updated SOPs and related control forms/logbooks.

Initiated and performed product investigations, and determined most probable root causes and CAPA.

Prepared semi-annual and annual trending reports for the environmental monitoring and water systems.

Reviewed and release in LIMS, microbial testing and quality documentations.

Recognized for quality work, attention to detail and leadership skills, highly regarded among management and co-workers. Résumé of Mildred E. Colon-Berrios 954-***-**** Page Two PROFESSIONAL EXPERIENCE - (CONTINUED)


Quality Control Analyst/Microbiologist

Conducted routine analysis of in-process materials, raw materials, environmental/water samples, finished goods and stability samples by appropriate microbiological methods. Performed routine QC ensuring cGMP practices.

Conducted formulation development on a range of different projects with a wide range of dosage forms; i.e. Solutions, Emulsion, Suspension formulations for transdermal patches, nicotine patches, fentanyl patches, morphine patches, and ADD patches.

Executed microbial limits testing for release and stability samples. Generated monthly quality council reports.

Performed environmental air and surfaces bioburden sampling for manufacturing rooms and microbiology labs.

Developed and implemented policies and procedures to optimize efficiency, quality and productivity. TEVA PHARMACEUTICALS DORAL, FL 05/2005 - 01/2009


Hired by this startup sterile facility to perform microbial limits testing in raw material, finished product and stability samples for over 50 products including capsules and tablets for prescribed, blood pressure, diabetes, omeprazole, pain meds, and anti-depressants.

Performed aseptic processing, microbial identification, environmental monitoring, gas sampling etc. Generated detailed reports and procedures for management review.

Conducted environmental and pharmaceutical grade water system sampling and testing.

Performed routine QC responsibilities such as lab equipment maintenance, inventory control, and reconciliation of samples.

Conducted laboratory investigations for products contamination and root cause analysis.

Consistently met and/or exceeded work performance standards and goals. IVAX PHARMACEUTICALS GOLDEN GLADES, FL 05/2003 - 05/2005

Quality Assurance Specialist

Responsible for performing microbiological testing of cGMP controlled areas, pharmaceutical grade water, and in-process materials in compliance with cGMP guidelines and SOPs. Products included generic pharmaceutical, OTC and prescribed medications.

Reviewed executed records for contract, packaging and manufacturing for drugs and veterinary products, including but not limited to clinical material, soft gelatin capsules, tablets, and liquids.

Worked in a team environment assisting others areas as necessary to ensure scheduled work was completed in a timely matter.

Compiled and reviewed product testing results for the generation of annual product report.

Conducted routine analysis of test article by appropriate microbiological method such as: LAL, Bioburden, TPC, Sterility, Sterile hold, Biological indicator test, etc.

Prior experience includes: Quality Control Laboratory Analyst at Ortho Biotech, Inc., Puerto Rico; and Quality Analyst Lab Associate at Amgen, Inc., Puerto Rico.


Bachelor of Science Degree in Biology, Specialization in Microbiology InterAmerican University of Puerto Rico


National Association of Pharmaceutical Sales Representatives (NAPSRx) Society of Quality (ASQ)


Microsoft Office (Word, Excel, PowerPoint, and Outlook), LIMS, JDE, Trackwise

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