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Employee Relations Management

Dubai, Dubai, United Arab Emirates
November 06, 2018

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Curriculum Vitae

Mohammed Arif Zulquarnain

Mobile No: 00-971-**-******* / 00-971-**-*******


Objective: To get a role where I can effectively utilize my expertise in overall human resource

development and all HR/Admin department functions.


HR & Admin professional with 20 years of work experience. A professional with an entrepreneurial spirit,

possessing an ability to contribute to a company at both strategic and operational level when delive ring

people management strategies.


HR functions:

Talent Management

Performance Management

UAE Labour Law

Policy, Process & Procedure

Corporate Governance

Employee Engagement

Employee Relations

Compensation & Benefits Management


HR Audit

Administration functions:

Premises Maintenance

Trade License renewals

Lease renewals


Contract Negotiations


1. HR Manager with Fiobco Factory LLC (Dubai, UAE) Jun 2014 till date

Pioneer company in manufacturing tensile membrane & steel structure shades in UAE.

2. HR Supervisor with Drydocks World - Dubai (Dubai, UAE) Feb 2007-Dec 2013

One of the most prominent names in maritime industry in Middle East.

3. HR Administrator with AlRajhi Real Estate (Riyadh, Saudi Arabia) Oct 2004-Oct 2006

Renowned sister concern of AlRajhi Group of Companies

4. HR Executive with Belhasa Six Construct LLC (Dubai, UAE) Jun 1998-May 2002

Leading Construction company in UAE

5. HR Assistant with NADA Dairy, (Al Ahsa, Saudi Arabia) Mar 1996-Jan 1998

Leading Dairy Farm of Saudi Arabia

6. HR Assistant with IN Mumbai TV Channel (Mumbai, India) Mar 1994-Dec 1995

Cable TV network of Mumbai


Strategic Management

Develop and implement HR strategies and initiatives aligned with the overall business strategy.

Identify market trends in HR Management and present proposals to Management.

Mohammed Arif Zulquarnain Mobile:050-******* 1 of 5

In consultation with Managing Director, prepare and implement the annual HR Plan to support th e overall

strategic aims and objectives of the company.

Support current and future business needs through the development, engagement, motivation and preservation

of human capital.

Ensure legal compliance throughout human resource management.

Report to management and provide decision support through HR metrics .

Develop and monitor overall HR strategies, systems, and procedures across the organization.

Nurture a positive working environment.

Talent Management

Drive the end to end recruitment process from preparation of recruitment plan to on boarding of employees,

ensuring timely availability of right talent at right time to support the strategic business plan of the organization.

Prepare job advertisement, and post in different job portals and social media.

Conduct campus interview in Dubai.

Identify effective recruitment channels for job openings, and reach out to active and passive talents.

Source and Screen resumes and candidates to match position requirements from job portals and consultancies.

Release advertisement for various positions in the newspaper and maintain record of all the advertisements.

Prepare Job Offers and Employment Contract.

Perform reference checks.

Recommend and provide feedback to line manager about the shortlisted candidates.

Ensure that all onboarding documents relating to recruitment are completed before the employee joins the

company, and are submitted to payroll for processing.

Interview candidates as well as administer trade tests where appropriate.

Make sure that the recruitment standards are met in the selection.

Prepare salary proposal analysis.

Reply new recruits contractual and legal queries.

Collect documents required for employment visa from the candidate and co -ordinate regarding the visa and

other pre joining formalities.

Handle complete cycle post employment processing.

Policies and process

Develop, implement and maintain HR policies and procedures to ensure effective, fair and consistent

management of employees throughout the organization, and ensure that employees handbook is

comprehensive and up-to-date.

P e r fo rm a n c e M a n a g e m e n t s ys t e m

Design and implement Performance Management system for organization.

Set up KPI for the department and individuals.

Established Key Performance Areas.

Administer the annual performance appraisal form printing, distribution and ensure that the forms are

completed and entered in the ERP and complete in all aspects.

Compensation and benefits

Prepare, Verify and process monthly payroll for staff and workers.

Record and monitor staff attendance, sick leave, absenteeism.

Amendment of Payroll in ERP.

Input promotion, transfer, skill change, salary revision, salary commencement details in ERP as per laid down

policies and procedures.

Design, print, and distribute promotion and increment letters in bulk and for individuals.

Gather and analyze market data to measure the competitiveness of the companys compensation and benefits

package, and make recommendations as appropriate.

Issuance of Salary Certificate.

Calculate, record and document end of service benefits and entitlement for leavers.

Mohammed Arif Zulquarnain Mobile:050-******* 2 of 5

Review and manage on boarding and off boarding processes to ensure Audit and Labour Law Compliance.

Conduct exit interview.

Implement required formats for proper remuneration history record.

Conduct Job Evaluation for pay grades.

Prepare guidelines for salary increment and bonus at the time of merit increment.

Process, administer and monitor complete cycle of employees leave and air ticket entitlement.

Compare insurance companys proposals for group medi cal insurance, group life insurance and workmen

compensation insurance.

Administer the complete cycle of medical insurance of our employee.

Administer Insurance company invoice payment, process and follow up of claim of our employees.

Administer workmen compensation, group life insurance.

Arrange departure of employees.

Arrange visa cancellation.

Arrange ticket booking upon cancellation.

Issue Service / Employment certificate & Training Certificate.

Prepare job descriptions.

Initiate designing of grading & pay structures.

Process school Fee Invoice.

Process employee expense claims school fees, utilities bills, petrol expense bills, furniture repair.

Leave Detail Maintenance, Leave encashment disbursement.

Enter times sheet for sites personnel.

H R E n g a g e m e n t a n d E m p l o ye e R e l a ti o n s

Bridge management and employee relations by addressing demands, grievances or ot her issues.

Establish grievance management system.

Arrange welfare parties.

Implement conflicts management among employees.

Work closely with senior and line managers, providing them expert guidance, coaching, and support on the full

range of HR activities (including policies and procedures, absence management, performance management,

redundancy planning etc.), in order to insure a consistent and fa ir approach to people management throughout

the organization).

Manage investigation, disciplinary and grievance matters to ensure successful scrutiny if challenged within the

Labour Court.

Implement, monitor disciplinary action of employees.

Act as the single point of contact for Management employees.

Employees Leave and Travel administration.

Advise employees on issues or problems related to human resources.

Arrange cash advance for new employees during on boarding process.

Administer and tracking of probationary appraisals and employee contract renewals.


Design and implement suitable HR forms.

Establish electronic data base (e-folder) for all employees.

Source, negotiate and analyse time and attendance system, ID card printer and implement them.

Prepare Monthly Report, Significant Movement, and / or adhoc report as per requirement which includes

Leavers, Joiners statistics.

Prepare employment remuneration and / or salary amendment history for each employee.

Prepare and compile complete data of all employees in one excel sheet.

Generate recruitment statistics and other reports as required.

Administer employee manual filing and electronic filing.

Provide data to Auditors and answering questions of auditors

Update new employee and dependents records in company ERP system.

Mohammed Arif Zulquarnain Mobile:050-******* 3 of 5

Legal documents renewal

Monitored and renewed all legal documents of all employees .

Induction and orientation

Improve employee relationship through proper employee ind uction and orientation programme to foster positive

attitude toward organizational objectives and clarifying their roles.


HR Audit and Consultancy

Work together with Auditor and Consultant to establish HR system and improve performance of company .

Learning & Development

Assess training needs to apply and monitor training programs.

In consultation with line managers identify and follow up individual development needs and source external

training provision as and when required.

Make recommendations on a cost-effective management development program to support the companies

people management strategies.

Maintain training records for cost analysis and planning purpose.

Succession Planning

Develop succession plans and retention strategies for key talent and positions.

Administrative Functions


Schedule driver routine work for office and sites.

Source new workshop for repair of vehicles negotiated the terms and conditions payment.

Administer renewal of Vehicle Registration, Vehicle Insurance.

Analyse the cost of repair of company vehicles, advise Management on future planning for vehicles.

Manage and administer rent a car pool for staff.

Administer and monitor Company Asset (Furniture and IT Equipment) Coding.

Establish Control on stationary movement, purchased and utilization.

Establish control on office general use items.

Coordinate with Etisalat for new service package for the company.

Arrange company vehicles servicing.

Business Travel, Training Travel arrangement.

Handle visa processing for UK, China, Switzerland, Bangkok, Canada & Schengen States for s enior managers.

Establish new contracts with Courier Company, hotels and travel agency to get corporate rate.

Oversee maintenance of photocopy machines, scanners and drawing copiers.

Process Travel Agents Invoices.

Opening of Bank Accounts.


Coordinate with Real Estate Companies for allocation of apartments, handing over of apartments to owner upon

termination, shifting of employee from one apartment to another apartment,

Source new properties and labour camp for staff and workers accommodat ion.

Update, monitor Accommodation vacant apartment status, Accommodation occupancy details.

Process Real Estate Companies invoices, refunds of unused rent, security deposits.

Arrange hotel booking for visitors, guests and clients arriving in UAE.

Coordinate with Landlord, Real Estate company for legal compliance in order to avoid fine from Dubai

Municipalities and / or Civil Defence.

Allocate labour rooms, monitor illegal activities in labour camps.

Deal with Dubai Municipality (Public Health and Safety Department) for labour camp issues.

Mohammed Arif Zulquarnain Mobile:050-******* 4 of 5


Purchase company furniture, IT Equipments.

Negotiate the scope of works, payment terms with IT Vendors for new project and AMC.

Licence Renewal

Instruct PRO for new Industrial Licence / renewal in coordination with Dubai Municipality & Economic


Process Trakhees Licence. Coordinate for Society of Engineers permit renewals.


Monitor office and staff and labour accommodation maintenance work.

Deal with Real Estate company for the maintenance of entire premise of factory and labour camp.

Oversee the contract of Fire Fighting and waste management contract.


2018 Pursuing CIPD.

2012 Master of Business Administration (HR).

2009 Advance Diploma in Human Resource Management Issued from Accredited College of London (Approved

by Ministry of Education, UAE.

1998 Diploma in Internet and HTML Programming from Softpro Computer, Bombay India.

1993 Diploma in Data Base Management System from Caresys Computer Centre, Kolkata India.

1991 Degree in Bachelor of Commerce (B. Com) from Calcutta University, India.


Earned a Certificate in Stenography Course from Suffee Commercial College, Kolkata, India in 1994.

Attended soft skills programme on 4 Key Elements of Career (Positive Mental Attitude, Effective Communication,

Listen to Listening and Teamwork)

Participated in 2010 PORT level 3 Training. (In house developed leadership training)

Completed Dubai Drydocks Safety Induction Course and Fire Marshal Co urse.

Attended customer satisfaction training programme.

Corporate Travel Bookers Programme organized by Emirates Airlines & Marriott Hotel in 2011


Operating System DOS, Windows,

Software - MS Word, Advance MS Excel, MS Power Point, MS Visio,

Programming - Dbase, HTML,

ERP Mariner In house developed ERP system

Graphics - Photoshop, PageMaker.

Accounting Software - VEDIKAs FACT and Dac Easy.


Nationality: Indian

15th January, 1971

Date of Birth:

Passport Details : K7444358 Place of Issue: Dubai

Date of Issue 02/07/2012 Date of Expiry: 01/07/2022

UAE Driving Licence: 549151 Place of Issue: Dubai, U.A.E

Date of Issue: 13/01/2001 Date of Expiry: 12/01/2021

Language Fluency: English, Hindi, Urdu, Bengali and Basic Arabic.

Visa Status: Employment

Mohammed Arif Zulquarnain Mobile:050-******* 5 of 5

Contact this candidate