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General Management

Jefferson, South Dakota, 57038, United States
November 06, 2018

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Thomas Eakin

*** **** ****** 605-***-****

Jefferson, SD 57038

Professional Expertise

• Operational Leadership • Strategic Planning • Continuous Improvement

• Project Management

• Change Management

• Risk Management

• Engaged Culture-Building

• Performance Management

• Budget Planning/Management

• Communication • Team Development • Decision-Making

• Customer Service • Program Development • Multi-Location Alignment

• Relationship Building • Coaching • Negotiation

• Conflict Resolution • Organizational Development • Advanced Computer Skills High-Performance Operational Leadership

• Led Logistics, Planning, Procurement, Inventory Management, Production, Quality, Maintenance, and Human Resources activities in various military, manufacturing, and corporate environments.

• Proven track record of understanding where to focus energies that provide creative problem-solving and courageous leadership that achieve high-impact business results.

• Demonstrated ability to align efforts with accomplishing goals and objectives.

• Strong collaboration with Sales, Engineering, Accounting & Finance, Research & Development, and Executive Management to create alignment and productive teamwork.

• Experience in leading people:

o Direct leadership of up to 7 Directors, Managers, and/or Supervisors. o Indirect Leadership and Management of up to 200+ team members in operations with direct impact on performance of multidisciplinary teams in fast-paced, high-risk complex projects including 5,000+ personnel.

Strategic Culture Development

• Built regional “employer-of-choice” reputation through practice of meaningful, effective compensation and performance incentivization practices.

o Developed and implemented a “Pay for Skills” program. o Empowered first-line leaders to recognize and reinforce desired behaviors through an informal reward system.

• Introduced and facilitated adoption of a values-based decision-making approach that helped Team Members optimize safety, quality, and efficiency.

• Created continuous-improvement oriented learning cultures in various business environments.

• Coached people to align individual decisions and efforts with organizational core values and departmental strategic objectives.

• Utilized assessments to strategically identify opportunities to increase individual engagement, and departmental and organizational performance.

Strategic Planning & Continuous Improvement

• Applied Lean Principles and Kaizen strategies to identify and systematize performance improvements: o Created 312% increase in productivity (over 4 years) in a food manufacturing environment.

12+ months without recordable safety incidents (Year 2).

Reduced material scrap rate (20% Year 1, 4% Year 2, 2% Year 3). o Created $500K in cost savings per year in a chemical processing facility. o Implemented 5S principles to create high-performance work environments. o Utilized Just-In-Time Inventory principles to increase availability of operating capital. o Facilitated cross-functional process-improvement projects to eliminate time- and material- wasting activities.

• Increased Operational capacity in a construction-manufacturing company by 300% during a six-month period of business growth including the acquisition and start-up of an out-of-state manufacturing facility.

• Developed and facilitated a Strategic Planning program that ensured efficient completion of responsive and corrective actions, and strategic capital and continuous improvement projects.

• Leveraged technology to create systems that reduced training time and standardized work flows across multiple business services and locations.

• Implemented Change Management plans to ensure optimization of risks in evolving, complex, and time- critical situations and environments.

• Led cross-functional teams in developing systems that meet ISO 9000/9001, BRC, AIB, and CEFEX total quality management standards.

Work History

Director of HR and Org. Development- Billings & Company – Sioux City, IA 2016 - Present

• Supervise and develop Human Resources staff.

• Professional development of Sales, Consulting, and Customer Service staff members in the financial service industry.

• Responsible for Human Resources, Organizational Development, Strategic Planning, Continuous Improvement, Information Management, and Budget Planning Programs and Processes.

• Coach members of the management team to ensure interdepartmental alignment with the mission and strategies.

Avocational Trainer (Part-Time/Contract)– Dale Carnegie Training – Edina, MN 2017 - Present

• Coach participants of the 8-Week Dale Carnegie program to achieve targeted performance breakthroughs that drive business results through increased self-confidence, people skills, communication, leadership and stress management skills.

• Motivational and Inspirational Speaking.

Adjunct Instructor (Part-Time) – Northeast Community College – South Sioux City, NE 2014 - Present

• Engage students with the fundamentals of business concepts (Economics, Organizational Development, Human Relations, Ethics, Customer Service, etc.) in an undergraduate educational environment through application of adult learning theories. Learning & Organizational Development Consultant – BoomLife, LLC – Jefferson, SD 2011 - 2016

• Providing executive coaching, strategic planning, and customized learning and organizational development services to help clients create high-performance, team-oriented, values-driven cultures. Director of Operations – ThermoBond Buildings, LLC – Elk Point, SD 2013 – 2015

• Responsible for planning and logistics, procurement, inventory control, manufacturing, quality, maintenance, and human resources functions in a multi-site construction-manufacturing company. Production Manager – Sargento Foods – North Sioux City, SD 2008 – 2012

• Responsible for manufacturing, inventory control, and logistics operations in a food processing manufacturing environment.

• Responsible for supervisor and employee training and development utilizing Success Factors Human Capital Management software.

• Responsible for incorporating safety and quality program requirements into production processes and procedures that meet BRC and AIB standards.

Production Manager – Gelita USA – Sioux City, IA 2002 – 2008

• Responsible for manufacturing, inventory control, logistics, and sales operations in a chemical processing manufacturing environment with a union labor force.

• Responsible for employee training and leadership development programs.

• Responsible for incorporating safety and quality program requirements into production processes and procedures that meet ISO 9001 standards.

Military Experience

United States Army Corps of Engineers 1998 – 2002

Engineer Officer (Captain)

Ranger Qualified

Honorable Discharge

United States Army 1995 – 1998

Military Police Team Leader (Sergeant)


Bellevue University Bellevue, NE 3.798 GPA

Master’s Degree in Business Management 2012

Master Certificate in Executive Coaching 2012

State University of New York at Cortland Cortland, NY Bachelor of Science in Physical Education/Coaching 1993 Published Work

Finding Success: Get What You Really Want, Book Press Publishing, Des Moines, IA (2014) Computer Skills

• Microsoft Office Suite including Word, Access, Excel, PowerPoint, Outlook, Note.

• ERP and MRP Systems: SAP, GEOS.

• Learning Management Systems: Canvas, Sakai, Blackboard. Professional Affiliations & Volunteer Experience

Youth Discipleship Group Mentor- 9


Grade Boys- St. Joseph Parish, Elk Point, SD- 2018 - Present BT&L- 501(c)(3) nonprofit veteran service organization founder and President, Jefferson, SD 2016 - Present Employer Support of Guard and Reserve (ESGR, Dept. of Defense) Iowa, Area 1- 2016 – Present

• Regional Spokesperson, Employer and Military Outreach Coordinator FIRST K-12 Robotics Programs- Volunteer (Judge and Emcee) at Local and Regional competitive events, Sioux City, IA- 2015- Present

Support Siouxland Soldiers

• President, Board of Directors- 2013 – 2016, Volunteer- 2012 SCORE- Chapter 104, Sioux City, IA

• Chapter Chair- 2012 – 2016, Certified Mentor

• Member- National Organizational Development Task Force (2013-2014)

• Member- National Technology Task Force (2015)

Veteran eMentor Leadership Program- 2013 – Present Big Brothers, Big Sisters of Siouxland- Every Classroom Counts Program- 2009 – 2013 Tau Kappa Epsilon Fraternal Organization, Rho Phi Chapter, SUNY Cortland- 1991 – 1993

• Treasurer- 1992-1993

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