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Assistant Operation Manager

QAR 10000.00 to 12000.00 Per Month
November 09, 2018

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Ajay Bhargavan Menon


Cell :



Supply Chain Management Professional

• Supply Chain Management

Warehouse Management

• Inventory Control

• Export & Import Management

• Planning

• Vendor Development


An accomplished & knowledgeable professional aiming for senior level assignments in Branch Operations / Logistics / Supply Chain Management / Administration / Operations Management with an organization of high repute which would enable me to leverage given business environment to create value for the organization.

Profile Summary

An accomplished professional with 09 years of rich experience in – Supply Chain Management, Logistics & Commercial Operations, Team Management & Customer Support Analyst.

Pivotal in overseeing overall activities in Supply Chain Management in the industry with focus on inventory management to maintain low inventory cost.

Experienced in working on ERP, Oracle Applications, Sage X3, Tally & Microsoft Excel Advance.

Proficient in controlling the logistics processes & providing valuable suggestions for efficiency enhancement.

Extensive knowledge of retail warehousing, distribution and in-depth business understanding.

Skilled in negotiating with customers, vendors & subcontractors.

Motivating and guiding team and individuals towards successful outcomes and attainment of business objectives for obtaining maximum output.

Key Skills

SCM, Logistics & Planning, Inventory Management, Vendor Development, Accounting & Reconciliation of Customers & Vendors, Budget Monitoring, Audits, ERP System, Data Analysis, MS-Office, Excel, Powerpoint.

Career Progression

September 2015 to Present

Organization : Dhofar Global Trading Co. W.L.L (Qatar)

Role : Assistant Operation Manager

Major Responsibilities:

Accountable for ensuring the smooth running of all aspects of Company Operations in Qatar. This includes inbound & outbound consignments, inventory, deliveries, installations, invoicing, collections and warehouse activity flow.

Provide effective day to day operational management of the warehousing and supervise the store keeper and logistic teams during undertaking their various operational roles & responsibilities.

Improve productivity by implementing improved and consistent processes, planning and performance management.

Planning for future needs relating to Storage, Manpower, Training, System supports, Budgeting, Policy changes.

Assist in developing supply chain models and processes to optimize supply chain strategies with company goals to deliver excellent customer experience while balancing operating costs.

Working towards both individual and team KPI’s to improve business standards, service levels and financial results.

Implementation of Sage X3 & CRM ERP’s by replacing Tally and conducting training session for all Qatar team members on these ERP’s.

Engagement with Manufacturers, Clearing & Freight Forward Agents, Sales and Customer/Partner to align delivery fulfillment with end customer expectations by Order Tracking/Monitoring and Backlog Management.

Tracking and overseeing of orders from manufactures warehouse till it reaches the premises of the end customer.

March 2015 – August 2015

Organization : Flipkart India Pvt Ltd (Bangalore)

Role : Assistant Logistic Manager

Major Responsibilities:

Managing return center of 40000 sq feet with total manpower of 35 employees.

Stock maintenance and Inventory Management.

Material Receipt, Storage and in-warding the same in system before any breach.

Space utilization greater than the average for every vertical > 90%

New Joiners trained and made familiar to system and processes of return management.

Deciding team structure and numbers considering incoming and liquidation trends.

Ensuring quality check as well as good inventory stock returned by customer handed over to Inward Team within 48 hours.

Rigorously following and completing dock to stock TAT within 24 hours.

Ensuring damages while In-transit as well as movement with in warehouse is less than 0.5%.

Monthly conducting stock audit of Good Inventory as per organization policy.

Continuous follow up with Liquidation Team for disposal of product exchange materials as well as materials received in RC with seal open condition.

Preparation of space & pallet utilization report, safety report, incoming vs liquidation MIS on weekly and monthly basis and shared to respective departments.

Co-ordinating with end customer for collection of damaged or defective materials.

March 2011 – March 2015

Organization: Godrej & Boyce Manufacturing Company Limited (Bangalore)

Role : Deputy Logistic Manager

Major Responsibilities:

(DC Operations):- Managing of Distribution Centre operations which involves inbound & outbound inventory transactions and transportation activities. Monitoring order picking and dispatching with proper documentation of all orders, loading and dispatch. 100% dock audit of stock before dispatching.

(SCM):- Supervising supply chain for distributing goods in warehouse to the Retail Outlets for achievement of the targets within the specified parameters.

(Inventory Control):- Maintaining the stock of material without any variance by conducting stock verification and documentation. Checking and adhering to FIFO stacking and dispatching. Maintaining minimum stock level as per sales plan in warehouses and managing distribution at sales points as per sales order with in the specified time.

(MIS Reports):- Monitoring MIS on Cost of Delivery, Secondary Freight Analysis, Transport Evaluation Report, Pre Delivery Inspection Reports, Challans to Bill Cycle, Damage & On-loan analysis. Preparing reports connected with estimation, evaluation, Fast, Slow and Non Moving materials. Discrepancy reports and MIS on category wise liquidation plans for stock at DC.

(Transportation):- Scheduling delivery and route map for smooth operations at DC. Interacting with Operations Dept., Marketing & Merchandising Dept. as well as retail outlets for scheduling the dispatches.

(Evaluation):- Preparation of transport tenders, evaluation of tenders, identification of lowest competitor bidder, issue of contract as per organization norms. Transporter correspondences.

(Replenishment):- Forecasting for new stores based on historic data, seasonality and from the Category team. Co-ordinating all activities and processes relating to new store opening with regard to supply chain. Planning & procuring materials & requirements for ensuring timely & smooth running of Retail Outlet units.

(Compliance):- Responsible for preparation of data for all types of Audits – ISO, Safety Audit, Business Excellence Audit and above all Half Yearly and Annual Stock Audits.

February 2009 – July 2010

Organization : Puma Middle East FZ LLC (Dubai)

Role : Data Entry Clerk

Major Responsibilities:

Logistics control by ensuring Import and Export Arrival and Departure of the Shipments as per schedule.

Preparing Export Documents for the goods to be exported inside and outside of the country.

Scrutinizing Export Letter of Credit, Preparation of Import Letter of Credits & Negotiation of Export Documents with banks.

Complete Logistics operations, dealing with Insurance companies for insurance coverage of shipped cargo & maintaining MIS of export details.

Preparing Bill of Exist to clear goods from Dubai Customs and deliver them to the customers.

Co-Ordination with Shipping Companies for issuance of Bill Of Entry, switching of Bill Of Entry for trading purpose etc.

Independently corresponding with overseas clients and customer’s queries such as transshipment details, readiness of the cargo.

Monitor payment Terms and arrange dispatch of good accordingly.

Generation of various reports as requested by Managers (Slow movers, Non Movers, Monthly pending Orders, List of expiring Stock, Warehouse Stock Report etc.)

Worked on SAP version ECC 6.0 and well adverse SAP Modules like MM and SM and their transactions.

November 2005 – June 2007

Organization: Dell International Services (Bangalore)

Role : Order Processing Associates

Major Responsibilities:

To evaluate credit purchases on terms.

Using D&B Website for Financial Analysis of Customer Accounts Credit decision.

Interaction with U.S counterparts every week to solve queries.

Financial Analysis of Customer Data available through External Website.

Partnering with Sales/Credit/Order Processing/Collections Depts. for free flow of information & reduce customer escalation issues.

Credit Analysis & Decision for Customer Purchases.

Respond to External Calls/Emails on Same Day (Within 2 Hrs).

Review Credit Requests for existing and New Customer

Preparation of training guides and performance measures with regular feedback.

Analyze & allocation of work to the team members.

Professional Certification

2018: Supply Chain Management - Career Institute (Doha – Qatar).

2017: Excellence in Materials Management – Search International (Doha – Qatar).

2012: Training program on “Learn Effective Warehouse Practices” conducted by Confederation of Indian Industry (CII) at Chennai.

2011: Training program on Warehouse Safety conducted by Corporate Team of Godrej & Boyce Mfg. Co. Ltd.

2010: ERP – R/3 MM Functional Module – Software Information Solutions (Bangalore).


Personal Details

Date of Birth

Marital Status

Languages Known






16th August 1982


English, Hindi, Gujarati, Malayalam

Playing Cricket & Table Tennis, Music, Gardening


Flat No-05, Building No.07, Ezdan-56, Opposite Grand Hypermarket, Wukair.


2005 : Masters in International Business (Logistics) from Institute of International Business & Research (Pune) - Marks - 66%

2005 : Masters in Marketing Management, University of Pune – Marks - 59%

2003 : Bachelor of Commerce, Saurashatra University (Gujarat) - Marks - 65%

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