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Manager Customer

Location:
Kenya
Posted:
November 08, 2018

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Resume:

CURRICULUM VITAE

PERSONAL DETAILS

NAME : PRISCILLA WANGUI KARANJA

GENDER : FEMALE

MARITAL STATUS : SINGLE

NATIONALITY : KENYAN

MOBILE NUMBER : 071*-***-***

RELIGION : CHRISTIAN

LANGUAGE : ENGLISH AND KISWAHILI

ID NO : 29404012

EMAIL : ac7m3g@r.postjobfree.com

EDUCATION BACKGROUND

2013: Accounting Packages at Horizon Training Centre

• QuickBooks

• Sage

• Pastel

2012-2014: KASNEB

• CPA section I : PASS

• CPA section II : PASS

• CPA section III: PASS

• CPA section IV: PASS

• CPA section V:PASS

• CPA section VI:PASs

2011: KASNEB

• ATC 1 :Pass

• ATC 2 :Pass

2010-2011: RESCUE DADA CENTRE

• Computer applications

2010 : Kamahuha High School

Award: Kenya Certificate of Secondary Education

2006 : Munoru Highland Schools

Award: Kenya Certificate of Primary Education

WORKING EXPERIENCE

2017 to 2018 may: progressive Credit Ltd

Position : Relationship officer

DUTIES

• Offer quality customer services to visitors and existing client.

• To provide customer with product and services.

• Documenting all customers’ information.

• Ensure customer needs are met timely.

• Issuing facilities to the customer.

• Collecting loan payments and follow up of unpaid loans when due. ACHIEVEMENTS

To manage and resolve customer complain.

2016 : Jitegemea Credit Scheme

Position: Accountant

DUTIES

• Writing of cheques for the Suppliers.

• Posting of clients data to the system.

• Processing client’s loans.

• Working in liaison with other departments to ensure that all theirs demands are met.

• Keeping the clients data of payment of loans updated.

• Monitor use of utilities, office stationary in the company and reconciling them.

• Collecting loan payments and follow up of unpaid loans when due.

• Registration of new clients to the Sacco.

• Preparing monthly bank reconciliations.

• Daily posting of receipts and payments to the cashbook.

• Prepared NSSF and NHIF documents for each staff to be submitted on time

• Prepare cheque requisitions for bills, quotations, invoices and payroll and write their respective cheques.

• Maintenance and updating of Asset register

• Prepare and hoc financial reports for the client loan payment schedules. ACHIEVEMENTS

To be a team player

2015 : Safaricom

Position : Sales

DUTIES

• Introducing new product in the market.

• Issuing brochure’s to the people surrounding the area and passing by.

• Creating awareness to the public on the services offered.

• Interacting with customers who had being using the Safaricom services and getting their feedbacks.

• Selling of the new phones in the market.

ACHIEVEMENTS

Great service and customer satisfaction.

2014 : Opus Properties limited

Position : accountant

DUTIES

• Preparing monthly bank reconciliations.

• Daily posting of receipts and payments to the cashbook.

• Post all transactions to QuickBooks accounting software.

• Prepare and hoc financial reports like tenant payment schedules.

• Invoicing tenants on a quarterly basis for rent, service charge, water, and internet use and generator diesel consumption.

• Maintenance and updating of Asset register

• Prepared NSSF and NHIF documents for each staff to be submitted on time

• Prepare cheque requisitions for bills, quotations, invoices and payroll and write their respective cheques.

• Handling petty cash and ensuring that no irregularities in the company. ACHIEVEMENTS

• Cleared backlog of bank reconciliations and posting transactions to books systems. SKILLS

• Proficient in Microsoft suite of programs

• Proficient in quick books accounting software

CAREER OBJECTIVES

• To build up career based on upholding the highest of hard integrity and good morals to my fellow employees.

• Being part of motivated team where there is competitive and challenging environment.

• To contribute to the success of the organization strategies and attain the best standard in the process

FUTURE AMBITIONS

• To gain experience to career development and skills to become an extra asset to my employer and especially in my work.

PERSONAL ATTRIBUTES

• Being honesty

• Team player

• Being focused to achieve future objectives

• Ready to learn and give good quality service to my clients

• To be social with my employees and clients

HOBBIES

• Swimming

• Travelling

• Reading .motivational books

REFEREES

1. Paul Njihia Karuta

Branch Manager

Progressive Credit Ruaka Branch

EMAIL: ac7m3g@r.postjobfree.com

TEL: 072******* or 077*******

2. Manuel Muingi

Finance Manager

Jitegemea credit scheme

EMAIL; ac7m3g@r.postjobfree.com

TEL: 073*******

3. Joyce Kibuba

Human Resource Opus Properties

Opus Properties Management

TEL: 072*-***-***



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